Call Center Associate | Ilocos Site
Accenture Philippines
- San Nicolas, PhilippinesSan Nicolas, Ilocos Norte, PhilippinesSan NicolasIlocos NortePhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đăng ngày 15 days ago và hạn chót nộp hồ sơ vào ngày 25 May
Nhà tuyển dụng đăng tin 17 hours ago trước
2024-04-26T07:39:30.300329+00:002024-05-25T16:00:00+00:00Miêu Tả Về Công Việc
About the Role: As a Customer Service Associate, you will be performing the following tasks on a daily:
- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
Trình độ tối thiểu
About You: The ideal candidate will have the following skills and experience:
- College graduates, undergraduates, SHS, and HS graduates
- At least 6 months of working experience in the BPO industry
- Amenable to work on a shifting schedule.
- Willing to work in San Nicolas, Ilocos Norte
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Địa chỉ văn phòng
- San Nicolas, Ilocos Norte, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 100 vị trí tuyển dụng mới
- Trang web
- https://www.accenture.com/ph-en
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Về Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.