Infrastructure Monitoring Administrator | Cebu
Accenture Philippines
- Cebu City, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn a year ago
2023-04-05T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
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The responsibility of this role is execution and confirmation of standardized and procedural system change work, system operation confirmation, system account inventory, standardized system log confirmation including the work of creating and reviewing procedures based on existing procedures.
- Responsible for creating incident from event monitoring tool, fulfilling service request, and managing the status of an incident ticket and support infrastructure and Batch operations for IT production systems and services based on operational requirements and service level agreement.
- Work primary response to alerts fired from the system, primary response to job failures simple work request standardized data patch work, data extraction work
- 24/7 infrastructure system alert monitoring, handling, and reporting via call and email
- Execution of emergency and scheduled job operations and checking of JP1 and Domino tasks
- Processing work requests related to Domino, Replica, Server Reboot, Mail Back-up, and Access Log Processes
- Maintaining quality and implementing initiatives for continuous quality improvements and service level agreements targets, operational requirements, and security management
Trình độ tối thiểu
- Bachelor's Degree in Information Technology, Computer Science, or other related fields.
- Basic operation level Windows, Office, IT General Basic
- Basic background on Infrastructure Monitoring
- Can multi-task.
- Has good communication skills both written and verbal.
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 14/F E-Bloc 2 Bldg. Geonzon St. Cebu It Park Apas, Cebu City, Cebu
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.accenture.com/ph-en
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Về Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.