Customer Service Representative (CSR)
Accenture Philippines
- Quezon City, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 3 years ago
2021-05-14T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions includes:
- Managing incoming phone calls, emails or faxes for various products and services such as life Insurance and disability insurance services which includes enrollment, account maintenance, billing, benefit administration support, claims, payments, and other inquiries.
- Responding to customer inquiries with timely and accurate information
- Following all documented processes and workflows provided by the client to enhance customer service and reduce customer effort/operating efficiency
Trình độ tối thiểu
- Open to college graduates and college undergraduates with related working experience
- BPO experience is an advantage
- Must have good English communication skills
- Willing to work in Cubao on shifting schedules
Kỹ năng cần thiết
- Customer Service
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 4/F Gateway Tower 2, Aurora Boulevard, Quezon City, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 50 vị trí tuyển dụng mới
- Trang web
- https://www.accenture.com/ph-en
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Về Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.