IT Customer Service Associate
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Provide technical support for resolution of customers’ IT problems, incidents, issues, requests and queries
- Liaise with other support teams as necessary to resolve customer requests or incidents
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
Trình độ tối thiểu
- Graduate of any course OR non-graduates with at least 2 years of college education plus 6 months of work experience
- With good knowledge and skills in IT
- Interest in providing technical support and assistance to clients and end-users via call, chat and email
- Very good written and verbal English communication skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- https://www.accenture.com/ph-en
Về Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.