Office 365 Support Engineer
Accenture Philippines
- Cebu City, PhilippinesPioneer House Cebu Business Park, Cebu City, Cebu, Philippines, Cebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2020-03-11T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Provide customer-facing product engineering support for Office365
- Provide real time support to client for faster resolution of cases.
- Conduct researches on complex cases, validates all cases to be escalated to Backline and contributes to Knowledge Management initiatives.
- As a knowledge champion, s/he will be the focal point for communication, coordination and overall adherence to the Microsoft Office 365 knowledge management program.
Trình độ tối thiểu
- At least 2 years total IT years of Experience
- Experience in a client-facing role
- Good communication skills
- Willing to work on flexible schedule depending on business need
- Bachelor’s Degree in Information Technology, Computer Science or other relevant field
- With solid Infra background. Solid understanding of servers, Active Directory (AD) and etc.
- With O365 skills and experience:
- Solid MS Exchange Skills
- Solid SharePoint Skills
- Proficient in MS Exchange joined by two or more O365 technology
- Proficient in MS SharePoint joined by two or more O365 technology
- 3 or more O365 technology if Exchange or SharePoint is not part of the skillset
Nice to Have:
- Certifications on the following:
- Microsoft Office 365
- MS Windows Server
- MS Exchange
- ITIL v3
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- Pioneer House Cebu Business Park, Cebu City, Cebu, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 20 vị trí tuyển dụng mới
- Trang web
- https://www.accenture.com/ph-en
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Về Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.