Support Associate | American Academy
51Talk
- Pasig, PhilippinesPasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Responsibilities:
- Answer inquiries of home-based online English Teachers based in the US via call, email, or chat.
- Assist Teachers in resolving concerns related to their lessons, attendance, tools, and teaching materials.
- Monitor the performance of Teachers and coach them if necessary.
Trình độ tối thiểu
- Bachelor's degree in any field.
- Excellent communication skills.
- 3 to 5 years BPO experience handling US accounts.
- Experience in handling inbound, outbound, email, and chat support (multi-skilled) is an advantage.
- Willing to work in Ortigas Center, Pasig City.
- Willing to work on these shifts / schedules:
- Morning to mid-shift
- Weekends
- Holidays
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Education and Training
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Pasig, Metro Manila, Philippines
- Ngành nghề
- ESL
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
Về 51Talk
51Talk is a leading global online English-education platform. We connect our community of 8000+ teachers around the world to children eager to learn English through our 1:1 online virtual classrooms.
As a publicly-listed company on the New York Stock Exchange (NYSE: COE), we have been recognized as a thought-leader and pioneer in the global online-education industry. 51Talk is the only online education company recognized in the prestigious Deloitte Technology Fast 50 China list for 2015.
So if you want to make a difference in the lives of young learners and want to earn money from the comfort of your own home. Join our team of 8000+ teachers worldwide. Apply now.