ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Establish policies by entering client information and confirming pricing.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Call Center Agent | Tiendesitas C5 Pasig

<ul>
	<li>Guide drivers and passengers in using our products</li>
	<li>Monitor various company communication channels and respond appropriately in a timely manner</li>
	<li>Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor</li>
</ul>

Customer Service Agents | Food Delivery | Pasig

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Handle entry level bulk hiring requirements of Customer Service professionals</li>
	<li>Identify, recruit and endorse Customer Service Professionals to our partner BPO / Call Center clients</li>
	<li>Conduct Initial &amp; Final Screening of candidates for Call Center Agent positions</li>
	<li>Takes ownership over Endorsed Candidates until onboarding</li>
	<li>Attend to Pertinent Related Activities</li>
</ul>

Recruitment Admin Associate | Day Shift | Pasig

<ul>
	<li>Perform quality audit on calls</li>
	<li>Ensure that information provided during the call done by the nurses are accurate</li>
	<li>Timely and accurate completion of standard and advanced quality forms, reports and analysis</li>
	<li>Adhere to targeted call audits to be done per agent per month</li>
	<li>Attend and participates in quality calibration sessions</li>
	<li>Provide immediate education, report error trends and propose action plans to mitigate errors, as needed</li>
</ul>

USRN Quality Analysts | US Registered Nurses | Pasig

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Agent Image’s Web Consultant is primarily responsible for providing support to any Agent Image clients and/or potential clients through various channels such as a phone call, email and/or slack.

A Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offering solutions and recommendations that will improve clients’ website. At the same time each Web Consultant should be able to establish and maintain good rapport with every client that will make their experience better and satisfy them which will eventually be a possible lead in promoting the company’s products and services.

Additionally, a Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team.

Responsibilities

<ul>
	<li>Constantly answer phone calls to support Agent Image clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as a phone call, email, and chat.</li>
	<li>Can identify issues, needs, and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance the client’s website.</li>
	<li>Setting the client's expectations for a turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Web Consultant Team Lead.</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service is driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Web Consultant | Technical Support Representative

Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry.
The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit.
Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients’ shoes. That gives us the edge when it comes to anticipating client needs.
With Baytech, you can be sure to get the best quality service.
Send us an email to know more about our services.

Baytech BPO Corporation

We are looking for a Full Stack Web Developer who is motivated and has a genuine interest in web application development and possess’ the willingness and capability to handle a wide range of roles and objectives as necessary. Our Full Stack developer must have knowledge in all stages of software development.

Main Responsibilities will be the translation of the UI/UX design wireframes to actual code that will produce visual elements of the application and creating algorithms and business logic to manipulate the data that was received in front-end development

Other responsibilities will include the following:

<ul>
	<li>Integration of the front-end and back-end aspects of the web application</li>
	<li>Design of the overall architecture of the web application</li>
	<li>Develop new user-facing features</li>
	<li>Build reusable code and libraries for future use</li>
	<li>Ensure the technical feasibility of UI/UX designs</li>
	<li>Optimize application for maximum speed and scalability</li>
	<li>Ensure high-quality graphic standards and brand consistency</li>
	<li>Design and develop dashboards and visualization solutions for the services related to company's system.</li>
	<li>Collaborate with the development team and other stakeholders to improve usability</li>
	<li>Work with business and product stakeholders to identify requirements and expected deliverables.</li>
	<li>Develop and deploy the new feature to facilitate related procedures and tools if necessary.</li>
</ul>

Mid Full Stack Developer | On site | Ortigas, Pasig City

TK Servicesa International Ltd. is a business process management and services provider, duly registered in the British Virgin Islands.

Our services range from customer operations to marketing, IT development and support, finance and accounting to payment and collections, project management and product development, and HR and admin management to management consultancy services. 

We take pride in our multi-culturally diverse, fun-loving, client centric, and innovative workforce who put integrity and customer satisfaction in the forefront of every interaction.

TK Services International Ltd.

<ul>
	<li>Aligning stakeholders on product vision and key objectives</li>
	<li>Set product roadmap and milestones</li>
	<li>Aid in prioritization of PBIs based on business value</li>
	<li>Implement product design architecture and frameworks</li>
	<li>Initiate growth of UX maturity in the organization</li>
	<li>Create and set product strategies, UX optimizations, and user flow improvements</li>
	<li>Publish brand guidelines, product specs, and launch requirements, and other product documentations</li>
	<li>Synthesize research results to create user-centric design solutions</li>
	<li>Analyze metrics and monitor key performance indicators to start iterative designs</li>
	<li>Lead ideation and UX sessions like squint tests, journey mapping, peer reviews</li>
	<li>Build and manage UX team and designOps ensuring high quality output</li>
	<li>Mentor team members, capitalizing on strengths while developing weaknesses</li>
	<li>Construct training regimen for skill development and self-improvements</li>
	<li>Collaborate with teams and stakeholders to develop ideas and solutions</li>
	<li>Spearhead front-end product decisions and scope front-end business requirements</li>
	<li>Ensure design solutions are accurately developed and successfully met</li>
	<li>Administer team tools, subscriptions, and accounts</li>
	<li>Co-facilitate in hiring and onboarding of new members</li>
</ul>

UI/UX Manager

<ul>
	<li>Responsible for attracting, sourcing and contacting candidates for customer service / call center agent positions</li>
	<li>Conduct cv screening of applicants from different channels</li>
	<li>Schedule applicants for interview</li>
	<li>Respond to applicant inquiries in a courteous and timely manner</li>
	<li>Stay abreast of applicant sourcing best practices and share improvement recommendations</li>
	<li>Other tasks that may be assigned by supervisor and the management.</li>
</ul>

HR Admin Associate | Ortigas

Responsibilities:

<ul>
	<li>Write well-designed, testable, efficient code by using front-end web development best practices.</li>
	<li>Create website layouts and user interfaces with HTML, CSS, and JavaScript</li>
	<li>An eye for good UI/UX design and detailed oriented implementation of designs</li>
	<li>Work with stakeholders to gather and refine specifications and requirements based on technical needs.</li>
	<li>Ensure cross-browser compatibility of the websites.</li>
	<li>Stay plugged into emerging technologies and industry trends and apply them to operations and activities.</li>
	<li>Maintaining brand consistency throughout the design.</li>
	<li>Collaborate with backend developers.</li>
</ul>

Front End Developer

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

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