We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We are seeking an incredibly detail-oriented and organized Contract Specialist to join our Finance-Operations team. The successful candidate will be responsible for processing, managing, organizing, and maintaining the company's financial and operational documents. This role is pivotal in maintaining solid customer relationships specifically from a commercial-transactional perspective centered around our service agreements. The role is crucial in ensuring that our documentation is accurate, up-to-date, and compliant with regulatory standards.

Job Description

<ul>
	<li>Leveraging cloud applications to create, manage, store, and maintain company financial and operational documentation.</li>
	<li>Drafting and reviewing contracts and other organizational documents; </li>
	<li>Compile all initial assessments, special instructions, and manage internal/external correspondence.</li>
	<li>Tracking contract milestones, deadlines, and correspondence with all parties.</li>
	<li>Ensuring compliance with legal and regulatory requirements.</li>
	<li>Standardizing formats and templates, implementing version control and document archiving.</li>
	<li>Follow a basic contract lifecycle process for client service agreements, amendments, and variations.</li>
	<li>Collaborating with internal teams and stakeholders, providing feedback for all documentation requirements.</li>
	<li>Tactfully facilitate contract negotiation.</li>
	<li>Routinely generate and run accurate reports.</li>
	<li>Coordinate implementation of client setup requirements by reviewing them with internal stakeholders.</li>
	<li>Work alongside Business Development to maintain product-pricing-terms data is complete, accurate and up-to-date.</li>
	<li>Prove you have read this thoroughly and provide your favorite netflix series with your application.</li>
	<li>Work with organizational groups to ensure consistency of excellent documentation practice across the company.</li>
</ul>

Contract Specialist

Finance Associate

As a Financial Associate, you have the responsibility to monitor all aspects of the collection of outstanding debts owed to the company. This role will also communicate frequently with management on forecasting cash and other credit risk exposures. This job description will be reviewed periodically and is subject to change by management.

Job Requirements:

<ul>
	<li>Monitor and maintain the Daily Collection Report. </li>
	<li>Monitor the firm’s accounts receivable and identify overdue accounts.</li>
	<li> Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.</li>
	<li> Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.</li>
	<li> Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.</li>
	<li> Resolve customer issues and complaints concerning billing.</li>
	<li> Submit regular reports on the status of unpaid accounts and any repayment progress.</li>
	<li>Monitor accounts to identify outstanding debts</li>
	<li> Investigate historical data for each debt or bill</li>
	<li> Take actions to encourage timely debt payments</li>
	<li> Process payments and refunds</li>
	<li> Resolve billing and customer credit issues</li>
	<li> Update account status records and collection efforts</li>
	<li> Report on collection activity and accounts receivable status</li>
</ul>

Finance Associate

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

Founded on February 29, 2019, ERL Technology Solutions Inc. was formed to provide quality solutions for schools looking to utilize technology to enhance student learning. The founder has a solid professional I.T. background, working for a school with over ten years of experience. This gives him a thorough understanding of educational institutions' pain points and needs.

Thus, technological tools were sought to enhance student learning and faculty administration. First, eSchoolPad was launched to help teachers manage the student devices in the classroom, one of the company's main products. Parent MDM for parents shortly followed this, and then by Nugens Technology, a multi-media hardware line to augment the next-generation classroom setup in preparation for new normal learning. The company is still expanding its product base to complement the learning needs of this generation and onwards.

ERL Technology Solutions Inc. aims to be the leading education technology solutions partner of choice for all educational institutions in the Philippines.

ERL Technology Solutions Inc.

<ul>
	<li>Establishes and acquires new accounts through field sales work, online marketing, telesales and/or maintains an existing account, if any.</li>
	<li>Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, online, cold calls and face-to-face meetings.</li>
	<li>Submits price quotations and follows through with accounts, including documentary requirements and such.</li>
	<li>Maintains regular communications with customers to address their inquiries and concerns in a timely manner.</li>
	<li>Collaborates regularly with the Management to establish sales objectives by forecasting and developing annual sales targets; projecting expected sales volume and revenue for existing and new services.</li>
	<li>Weekly meeting with management team. Achieves monthly sales quota as specified by the Management.</li>
	<li>Prepares and submits:
	<ul>
		<li>Weekly Sales Itinerary</li>
		<li>Daily Sales Report</li>
		<li>Sales Quotation to customers.</li>
		<li>Monthly Sales Report</li>
	</ul>
	</li>
	<li>Ensures all client requests are met in a timely manner &amp; proper coordination.</li>
	<li>Analyzes industry trends and proactively sourced out prices from competitors, vendors and agent for benchmarking the Company's standard selling rates.</li>
	<li>Recommends strategic action to correct customer complaints &amp; acknowledge client commendation for any positive remarks, and promoting company standards to minimize costs while conforming to customers’ requirements.</li>
</ul>

Sales Account Executive for Mindanao [CDO, Butuan or Davao based]

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The API Developer automates workflows and systems and develops applications to drive MedGrocer towards more impactful and effective internal processes and healthcare services. You will be collaborating with an agile and innovative team of designers, developers, quality assurance engineers, and project managers.

Key Responsibilities

<ul>
	<li>Design high-impact applications and technical solutions using low-code platforms</li>
	<li>Evaluate and optimize current internal and external processes through automations</li>
	<li>Develop capabilities based on user and business requirements</li>
	<li>Implement integrations across different platforms, such as Airtable and Google Workspace</li>
</ul>

Perks and Benefits 

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve innovating current processes and systems to provide a smoother delivery of healthcare services. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities as a developer</li>
	<li>Purpose: To create an impact in the digitally enabled tech platform in order to enhance the lives of thousands of Filipinos by providing accessible and end-to-end healthcare solutions</li>
	<li>People: To collaborate with a group of dynamic, passionate, and driven individuals from diverse backgrounds, from whom you will be able to learn how to expand and strengthen your skills</li>
</ul>

API Developer | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Computer Technician provides technical support on hardware and software through maintenance and repair.

Key Responsibilities

<ul>
	<li>Configure company devices and guide users in operating all company-related software and equipment</li>
	<li>Monitor, order, and assign computer supplies</li>
	<li>Facilitate repairs and upgrades on various devices such as laptops, mobile phones, printers, and CCTVs</li>
	<li>Maintain repair logs and maintenance schedules</li>
	<li>Set up stable and secure network connections, firewalls, and access points</li>
	<li>Troubleshoot network issues and resolve them in a timely manner</li>
</ul>

Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve providing technical support for smoother delivery of healthcare services. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities as a Computer Technician</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform in order to provide holistic and proactive medical interventions through digital platforms that enable medicine-as-a-service to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Computer Technician | Makati

We’re using an IT industry solution to transform the process of recruitment management in different industries. Elite Talent Recruit is committed to building a culture that advocates diversity, inclusivity, and growth.  If you are a talented, output-driven individual that shares our values, feel free to submit your application.


Elite Talent Recruit

Job Summary:

As an Order Processing Specialist, you will play a vital role in ensuring the accurate and efficient processing of customer orders while upholding our mission to restore confidence through safe and effective health and beauty solutions.

Responsibilities:

<ul>
	<li>Process customer orders accurately and efficiently, including monitoring and addressing order changes, price adjustments, cancellations, and holds.</li>
	<li>Collaborate with cross-functional teams, including Customer Service and Warehouse, to address inquiries, concerns, and special instructions related to order processing.</li>
	<li>Utilize Shipstation and other relevant platforms to tag orders accurately, identify potential fraud risks, and coordinate appropriate shipping services.</li>
	<li>Conduct thorough checks on high-value orders to verify authenticity and prevent fraudulent transactions.</li>
	<li>Resolve any international shipment issues, including customs clearance, documentation, and communication with shipping carriers and customs authorities.</li>
	<li>Manage the Affirm payment gateway for order payments, ensuring smooth transaction processing and resolving payment-related issues.</li>
	<li>Fill and send proofs for chargebacks and file claims for lost packages, providing necessary documentation and evidence to support disputes and claims.</li>
	<li>Create and process B2B orders, maintaining accurate records of B2B transactions and communications.</li>
	<li>Negotiate and communicate with courier representatives to ensure smooth operations and resolve service issues effectively.</li>
	<li>Maintain accurate documentation of order processing activities and communicate effectively with team members to ensure a seamless workflow.</li>
	<li>Prepare ad hoc reports on operational tasks, providing detailed insights and analysis to support decision-making processes</li>
</ul>

Order Processing Specialist | Remote

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

Supports the Head of GRC in ensuring the alignment of vendor engagements with our security requirements, budget constraints, and operational needs by meticulously analyzing, comparing, and managing the onboarding of security vendors and products.

Working with procurement and other stakeholders, such as the legal for the smooth onboarding of a vendor

Monitor and track the invoices and charges to the vendor to ensure this is aligned to the agreement and budget

Allocate and track budget usage for the various business units of AP.

Work on the internal/external communications of the various AP CIS teams.

Work on various security related tasks assigned to him

Security Vendor Management Associate

AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.

Affinity X

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role: 
The Associate Copywriter is responsible for generating original advertising copy that promotes a client’s product or service and grabs the attention of the target audience. This can include writing web content, social media content, SEO-related content, sales pitches, straplines, slogans, and video ad scripts.

What you will do: 

<ul>
	<li>Understand and interpret work instructions and client requirements to grasp core messages effectively.</li>
	<li>Research and analyze the product, target audience, and competitor landscape within the market.</li>
	<li>Generate ideas and concepts for both visual and written content through brainstorming sessions.</li>
	<li>Collaborate closely with other members of the creative team to refine ideas and concepts.</li>
	<li>Write and present various copy options to the client, accepting feedback and revisions until satisfaction is achieved.</li>
</ul>

What’s in it for you?

<ul>
	<li>Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.</li>
	<li>Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.</li>
	<li>We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.</li>
</ul>

Join our team, and enjoy these benefits: 

<ul>
	<li>Access to Ayala perks and benefits</li>
	<li>Hybrid work set-up and provided with complete work tools</li>
	<li>Work-from-home Allowance</li>
	<li>Healthcare Insurance (HMO) coverage on day 1</li>
	<li>Access to mental health and wellness program</li>
	<li>Life and Accident Insurance on day 1</li>
	<li>Convertible leave credits</li>
</ul>

Copywriter Hybrid Work Set Up

Aboitiz Construction, Inc. is one of the most reliable and respected industrial contractors in the Philippines. It is one of the few Philippine contractors with a very wide range of experience in major engineering & construction projects. We are capable of doing work from conceptualization to execution and commissioning, from earth moving to marine structures, from petrochemical to word-class resort, from warehouses to office buildings and more.

It has a regular workforce of over 500 engineers, technicians and administrative professionals supported by a ready pool of over 5,000 skilled personnel. Workforce is continuously built through partnership with the Technical Education and Skills Development Authority (TESDA), schools and skills training centers, as well as various barangays through mobile skills training. This partnership has become our ultimate and immediate source of skilled manpower for various projects nationwide.

Aboitiz Construction, Inc. has distinguished itself as a responsive and flexible organization with the capacity to handle markets requiring a specialized and broad technological base. Aboitiz Construction, Inc. is a registered triple “AAA” General Contractor with the Philippines Contractors Accreditation Board.

Aboitiz Construction, Inc. strength lies in its solid financial condition, its highly disciplined, trained and experiences employees and up-to-date design technology. The long list of awards is testimony to its objective —

“To be the Contractor of choice by completing projects on time, on budget, safely and within specifications.”

Aboitiz Construction, Inc.

Google Workspace Administration:

<ul>
	<li>Manage and administer Google Workspace applications, including Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, and other tools.</li>
	<li>Configure user accounts, groups, and permissions to ensure proper access and security settings.</li>
	<li>Monitor system performance, troubleshoot issues, and implement solutions to optimize the user experience.</li>
	<li>Stay informed about updates and new features in Google Workspace and evaluate their potential impact on the organization.</li>
</ul>

AppSheet Development:

<ul>
	<li>Develop and customize business applications using AppSheet to meet specific organizational needs and requirements.</li>
	<li>Collaborate with stakeholders to gather requirements, design application workflows, and implement solutions that streamline business processes.</li>
	<li>Create and maintain AppSheet apps, including configuring data sources, defining views, and implementing logic using expressions and actions.</li>
	<li>Conduct thorough testing and debugging to ensure the reliability and functionality of developed applications.</li>
</ul>

Technical Support and Training:

<ul>
	<li>Provide technical support and assistance to end-users for Google Workspace applications and AppSheet apps.</li>
	<li>Troubleshoot technical issues, diagnose problems, and implement solutions in a timely manner.</li>
	<li>Develop training materials and conduct training sessions to educate users on best practices for utilizing Google Workspace and AppSheet applications.</li>
	<li>Create documentation and knowledge base articles to support self-service troubleshooting and user empowerment.</li>
</ul>

Collaboration and Integration:

<ul>
	<li>Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.</li>
	<li>Work closely with IT infrastructure and security teams to ensure the integration and compliance of Google Workspace and AppSheet applications with organizational policies and standards.</li>
	<li>Assist in the integration of Google Workspace and AppSheet applications with other systems and platforms as needed, leveraging APIs and integration tools.</li>
</ul>

ICT Associate

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Management Trainee oversees the daily operations of MedGrocer. They coordinate with different teams in ensuring the best patient experience.

Key Responsibilities 

<ul>
	<li>Establish thorough understanding of operational processes and systems relating to customer service or supply chain</li>
	<li>Identify and implement process and system improvements</li>
	<li>Manage day-to-day operations relating to customer service or supply chain</li>
	<li>Manage, train, and provide learning and growth opportunities to the team</li>
	<li>Coordinate with customers and partners</li>
	<li>Address, investigate, and resolve major operational concerns</li>
	<li>Manage databases and monitors key performance indicators</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills in the field of pharmacy</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Management Trainee | Makati

Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.

For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.

WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.

The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.

Webcast Technologies, Inc.

<ul>
	<li>Will mainly focus on Learning and Development</li>
	<li>Responsible for HR project in creating learning modues</li>
	<li>Proofreading and arranging the modules accordingly</li>
	<li>Reporting updates regarding the status of the project on a weekly basis</li>
	<li>Assist in internal training schedules</li>
	<li>Will also be involved in:
	<ul>
		<li>201 file management, C&amp;B related matters (.e.g., draft memos)</li>
		<li>Recruitment: scheduling and coordination</li>
		<li>Employee Engagement: prepare posters for announcements</li>
		<li>Other tasks that maybe assigned by the HR Head</li>
	</ul>
	</li>
</ul>

HR Intern

MaroonStudios is a technology company founded by enterprising computer scientists and electronics engineers with the mission of delivering strategic, affordable innovations for positive change. 

Hence our passion for AI: Affordable Innovations. In a world where 137 of the 196 countries are considered to still be developing, we strive to be part of the solution that will enable these countries realize and reap their full potential. 

We believe technology plays a crucial role in empowering society to lead significantly better lives, and that technological innovations, when done in a financially viable and sustainable manner, can transform how organizations work and serve the community.

MaroonStudios

The Business Analyst’s responsibilities are in scoping client requirements and designing IT solutions using his/her extensive knowledge of the products' parts, functions, and processes; and assisting the sales team where technical expertise may be required such as the presentation of the proposed solution

 
Job Responsibilities

<ul>
	<li>Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies.</li>
	<li>Engage with potential clients to assess their technical requirements and business challenges.</li>
	<li>Create and deliver compelling technical presentations, mockups, demonstrations, and proposals that showcase the value of the company's offerings.</li>
	<li>Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities.</li>
	<li>Stay informed about competitors' offerings and market trends to effectively position the company's products or services.</li>
	<li>Can confidently demonstrate HealthBlocks’ products and offerings and answer related technical questions from clients.</li>
	<li>Help in the preparation of Bill of Materials (BOM).</li>
</ul>

Business Analyst

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now, businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, driven and energetic individuals to help us spread this movement across the world.

Squadzip's Customer Support team plays a critical role in the organization. They are the first point of contact for our customers, addressing inquiries, resolving issues, and providing top-notch assistance to the Squadzip platform. This team is not only passionate about delivering exceptional customer service but also possesses excellent communication skills and a proactive attitude to ensure a seamless customer experience. Their bright and sunny personalities uplift the quality of Customer Support, ensuring customers feel valued and cared for. 

Their responsibilities are the following:

<ul>
	<li>Ownership of the whole Customer Support processes to Squadzip customers and enterprises on free trial.</li>
	<li>Proactively “chase” after customers who require support/troubleshooting, demonstrating a commitment to resolving technical issues.</li>
	<li>Actively listening to customers’ concerns and devising creative solutions via various channels (phone, email, and chat) in a timely and professional manner. This also includes proper written and verbal correspondence.</li>
	<li>Maintain a deep understanding of our platform to provide accurate guidance and information about Squadzip’s features and benefits.</li>
	<li>Collaborate and provide internal support to Customer Success, Business Development and Product Management teams as a product expert.</li>
	<li>Building content to guide external customers. 
	 </li>
</ul>

Customer Support Associate

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

 

Responsibilities:

<ul>
	<li>Manage relationships with new and existing clients</li>
	<li>Support customer success processes</li>
	<li>Move generated leads towards implementation, and closure, and eventually renewal</li>
	<li>Engage Product teams by providing timely feedback, to further strengthen our solutions</li>
	<li>Represent Squadzip by leading implementation workshops, training sessions, and various client meetings</li>
</ul>

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