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ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Angular.js

ASP.NET

JavaScript

CRM Software

Senior Microsoft Dynamics CRM Application Developer

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

The Corporate Planning Manager is primarily responsible for providing strategic inputs in the areas of strategic planning, market and industry research, feasibility studies, investment analysis, budgeting, and project management.

In addition, the Corporate Planning Manager facilitates the company's strategic planning process to ensure the preparation of sound strategic plans, budgets and performance metrics, and evaluates the performance of the companies based on the set targets.

<ul>
	<li>Facilitates the Business Planning process in the assigned MCs/business units/teams.
	<ul>
		<li>Ensures alignment from ideation through implementation</li>
		<li>Assists management teams identify and synthesize business insights and strategic options</li>
	</ul>
	</li>
	<li>Coordinates, liaises, and confers with different stakeholders (employees, customers, vendors, local agencies, etc.) in accomplishing assigned work, processes, or projects.</li>
	<li>Cascades important information discussed during the Management Committee meetings to all department members/assigned teams</li>
	<li>Accomplishes business objectives by planning, developing, implementing, and assessing operational activities in the following key functional areas:
	<ul>
		<li>Creates/prepares strategic planning frameworks, guidelines and budget assumptions
		<ul>
			<li>Collaborates with internal and external partners in accomplishing requirements and activities</li>
			<li>Manages relationships with key stakeholders - senior management, customers, internal and external stakeholders</li>
		</ul>
		</li>
	</ul>
	</li>
	<li>Leads, executes and manages corporate planning projects or initiatives in order to achieve set objectives, budgets and strategic plans.
	<ul>
		<li>Conducts market research, industry studies, investment analyses and feasibility studies</li>
		<li>Prepares financial models, projections and financial analyses</li>
		<li>Spearheads the preparation of reports and presentations for management and board meetings</li>
		<li>Conducts special projects that may be assigned</li>
	</ul>
	</li>
</ul>

Corporate Planning Manager

The Senior Sales Manager is primarily responsible for maintaining the profitability of the company by expanding current client base through effective and up to date sales strategies and effectively managing the day to day activities of the team.

In addition, he / she strengthens the presence of the company in the Japanese community in the Philippines. As a whole, the Senior Sales Manager ensures that the relationship of the company with its clients is enhanced and protected.

<ul>
	<li>Attends to Japanese clients’ travel needs and concerns and maintains good relationships with Japanese clients</li>
	<li>Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided.</li>
	<li>Represents the company in various Japan-related events for sales and marketing purposes</li>
	<li>Prepares / finalizes reports and reviews those submitted by his / her staff prior submission.</li>
	<li>Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures.</li>
	<li>Mentors, guides and coaches all staff in leadership positions on proper handling of staff regarding employee discipline, counseling, giving feedback, performance management.</li>
</ul>

Senior Sales Manager for Japanese Accounts

<ul>
	<li>The Human Resources Manager for Talent Acquisition &amp; Onboarding shall be in charge of planning, developing, managing and overseeing recruitment strategies and employee onboarding processes.</li>
	<li>To fulfill the hiring requirements in the company, he/she shall be responsible in managing the full-cycle recruitment process from sourcing, talent identification, screening, assessment, selection, and placement.</li>
	<li>The Manager for Talent Acquisition &amp; Onboarding shall also be in-charge of the seamless onboarding of successful candidates, including the coordination of the conduct of performance assessments during their probationary period up to regularization.</li>
	<li>Sets the direction, develops and improves the talent acquisition/recruitment services and onboarding process</li>
	<li>Prepares and communicates information to management; Proposes and presents plans on HR talent acquisition/recruitment strategies and onboarding programs</li>
	<li>Develops efficient and sustainable talent acquisition plans and strategies</li>
	<li>Designs, plans and executes the entire selection/screening processes</li>
	<li>Performs analysis of manpower needs and provides hiring forecasts</li>
	<li>Acts as an escalation point to internal stakeholders for all recruiting-related issues, challenges, and concerns</li>
	<li>Implements/conducts new employee orientation (NEO) activities.</li>
	<li>Manages or facilitates necessary documentations (manual and system-based) for new employees, including processing of work resource/material requirements</li>
	<li>Monitors/checks the conduct of the probationary performance assessments of new hires, as well as facilitates the proper implementation of employment regularization requirements</li>
</ul>

HR Manager for Talent Acquisition and Onboarding

The HR Officer shall be responsible for assisting in analyzing, recommending, or implementing processes in relation, but not limited to Retention, Compliance, Compensation &amp; Benefits, Payroll, Training &amp; Development, Performance Management, Employee &amp; Labor Relations and other related HR programs and policies of TDG’s Corporate Center and TDG Plus Companies. He/she shall ensure that HR related guidelines, standards and processes are administered accurately and on a timely manner.

HR Officer

Founded and based in Manila on 2011 with just a handful of people, we grew to be the reliable Software Development company that we are now, with several partners across diverse industries in the Philippines. Constantly evolving along with the ever-changing world of software development and design, we aim to become the valuable business partner of choice.

Blackfort Consulting Inc.

Responsibilities

<ul>
	<li>Writes code for new software applications, i.e., back-end to front-end.</li>
	<li>Undertakes software modifications or feature enhancements to existing systems.</li>
	<li>Contributes to the provision of Enterprise-grade solutions.</li>
	<li>Performs full life cycle software development of distributed web applications.</li>
	<li>Designs and develops new systems.</li>
	<li>Develops and manages well-functioning databases and applications.</li>
	<li>Outlines client-side and server-side architecture</li>
	<li>Manages the complete software development process, i.e., from conception to deployment.</li>
	<li>Maintains and upgrades software following deployment.</li>
</ul>

Full Stack Developer

Dexcom is the #1 recommended CGM brand by people with diabetes and healthcare providers.

The Dexcom CGM difference
As a pioneer and leader in real-time continuous glucose monitoring (RT-CGM), Dexcom helps to simplify diabetes management. Our CGM Systems provide best-in-class accuracy1 and exceptional convenience, allowing you to live a healthier, more confident life.

Dexcom Philippines Inc.

About Dexcom 
Founded in 1999, Dexcom, Inc., develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide. 
 
Seeking a Workday Systems Administrator as a key member of our HR IT Systems Team who will partner closely with the HR CoE Leads (HCM, Benefits and Absence), Payroll, and IT teams to provide expert knowledge in implementing, maintaining, and overall administration of the Workday platform including HCM, Payroll, Talent, Absence, Benefits, Advanced Compensation, People Analytics. This role will be an essential addition to the HR IT team as we continue to scale our service and delivery model and requires strong knowledge and familiarity with HCM, and preferred knowledge with Global Benefits and Absence processes, as well as strong excellent verbal and written communication skills. 
 
 

Essential Duties and Responsibilities:

- Maintaining system configuration, data audits, and releases of new functionality for Workday

- Responding quickly to complex situations that arise, resolving technical system issues, while also making recommendations for improvements along the way

- Maintaining system setup and design, including business processes and reporting; inbound and outbound data interfaces/integrations, and dashboards

- Configuring and maintaining security profiles for employees across all companies/locations.

- Working with Information Technology to ensure compliance and related service organizations’ security policies and documenting proper internal security controls

- Partnering with Workday HRIS team and the broader People team on adoption of Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately and as needed

- Reviewing and recommending optimization efforts based on system usage

- Providing technical guidance and training to management, HR, and end-users

- Leading and participating in system integration testing; overseeing and/or developing test scenarios; analyzing the effectiveness and functionality of new configurations to ensure all requirements are met

- Developing functional configuration for new and/or updates and enhancements to existing modules

- Leveraging Workday Community/support and experiential knowledge to resolve complex escalation points

- Collaborate with global benefits team to enhance the Benefits module with new setup or new functionality globally, including but not limited to United States, Canada, United Kingdom, Lithuania, Germany, Philippines, Malaysia and Australia

- Manage Absence Management configurations globally

- Generate detailed documentation of all configuration changes or upgrades deployed

- Troubleshoot and diagnose system issues, and recommend effective solutions

- Manage multiple projects simultaneously

Workday Systems Administrator | Benefits and Absence

<ul>
	<li>Attends to Japanese clients’ travel needs and concerns and maintains good relationships with Japanese clients</li>
	<li>Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided.</li>
	<li>Represents the company in various Japan-related events for sales and marketing purposes</li>
	<li>Prepares / finalizes reports and reviews those submitted by his / her staff prior submission.</li>
	<li>Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures.</li>
	<li>Mentors, guides and coaches all staff in leadership positions on proper handling of staff regarding employee discipline, counseling, giving feedback, performance management.</li>
</ul>

Senior Sales Manager

<ul>
	<li>Japanese speaking</li>
	<li>Plans client itinerary and provide flight options and visa information </li>
	<li>Books and issue domestic and international tickets on Sabre and Galileo</li>
	<li>Offers travel insurance and hotel accommodation to clients </li>
	<li>Can assess visa requirement/documents submitted by the client </li>
</ul>

Japanese Travel Consultant

To date, Easycall Communications Philippines Inc. operates as a provider of various technology solutions and services, as well as managed connectivity and support services. It continues to build on its foundation as a technology and communications provider, and provide businesses and enterprises with innovative solutions tailored to fit their changing needs.

Easycall Communications Philippines Inc.

<ul>
	<li>Resolving technical problems of assigned cases</li>
	<li>Creation of and ability to troubleshoot PowerShell scripts</li>
	<li>Ability to write SQL queries and understand database structure</li>
	<li>Participate in group problem solving meetings to overcome challenging issues</li>
	<li>Researching and solving complex issues</li>
	<li>Working closely with Team Lead to meet SLA and customer requirements</li>
	<li>Test and verify product functionality to reproduce customer issues</li>
	<li>Document detailed failure and solution information within cases</li>
</ul>

Technical Support Engineer

About Dexcom 
Founded in 1999, Dexcom, Inc., develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

 
Position Summary: 
The role of the RPA Business Analyst is to manage the delivery of individual process automations in accordance with the Dexcom COE Methodology, on time and on budget. The role is also responsible for the opportunity assessment and initial qualifications of ideas to ultimately fulfill the pipeline.

 
Essential Duties and Responsibilities: 
- Manage the detailed tasks required to deliver high quality RPA solutions in accordance with the Dexcom COE methodology to achieve a consistent, high quality standard solution meeting and exceeding business requirements. 
- Lead and complete the Dexcom qualification steps to assess the RPA capability of possible process ideas. These include the initial evaluation, business case, detailed qualification criteria scoring as well as leading the final milestone approvals session. 
- Capture potential process candidates for automation using the software solutions that capture key stroke counts, video and work instructions in preparation for the Process Design Document hand-off to Development. 
- Work closely with the Subject Matter Experts (SME) to identify requirements, map the process, identify the technologies, KPI’s and overall metric data in preparation for the Development team’s technical design. 
- Submit regular reporting on progress to plan across multiple project automations and leadership. 
- Prepare the SME and guide them through the User Acceptance Testing preparation and ensure full testing is completed prior to releasing solutions into production. 
- Work in concert with other RPA Business Analysts for best practice sharing, internal process productivity and quality improvement on the entire Dexcom COE delivery methodology. 
- Manage the intake and pipeline generation inputs through our community ideas software collection solution.

Robotic Process Automation Business Analyst

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

Position Summary:

This position is responsible for the coordination and execution of internal financial reporting functions to all levels of the Coal Group and to Parent Company. It is also responsible in coordinating the activities of financial planning and budgeting to come up with accurate budgets and forecasts of the assigned companies.

Duties and Responsibilities:

<ul>
	<li>Prepares management reports to reflect profitability and financial analyses to ensure accuracy and timely submission to the Management, internal and external users of assigned companies.</li>
	<li>Provides variance analysis and explanation of financial performance against prior year and budgets; progress against key corporate metrics; and pertinent financial highlights at the level of the respective Company’s Net Income, Facility’s operating income and its departmental expenses.</li>
	<li>Prepares relevant inputs for presentation packages for Opscom, and Mancom, strategic plan and Budget review and ad hoc presentations that maybe required from time to time.</li>
	<li>Prepares ad-hoc reports as needed, assist in development of new reports or initiatives to address strategic objectives.</li>
	<li>Creates financial models and sensitivity analysis to formulate projected financial results and determine viability of potential events, business plans and strategic initiatives.</li>
	<li>Assists in extracting, developing, preparing, interpreting and disseminating relevant data in formulating forecasts and estimates and coordinate the completion and consolidation of budgets and financial plans.</li>
	<li>Creates, enhances and disseminates templates and forms to be used in submitting, reviewing, consolidating and communicating budgets and financial plans.</li>
	<li>Assists in the Roll out planning and budgeting calendar to the cost center owners.</li>
	<li>Assists in cascades and review compliance to planning and budgeting policies, procedures, parameters and company-specific guidelines to department managers for the examination of year-ahead and roll-forward budget estimates (latest thinking forecasts) to ensure conformity, validity, and completeness.</li>
	<li>Challenges assumptions or inputs cost center owners and non operated business counterparts during budget or roll forward forecast discussions if aligned with prudent cost management and drives validation with Group Head.</li>
	<li>Validates Authority for Expenditure to ensure proper documentation and approval; and to ascertain whether the AFE is budgeted or not. Monitor Capex budget and analyze its utilization.</li>
	<li>Collaborates with business unit's Accounting and other business counterparts in the completion and availability of financial information in the Report Package to ensure timely preparation of management reports.</li>
	<li>Coordinates with Energy Economics Team in developing generation and revenue forecast for budget and latest thinking forecast.</li>
	<li>Works with Cost Center Owners of assigned companies in the submission of forecasts and budgets, providing inputs with the cost and budget variance analysis, use of templates and forms and understanding budgets directives, policy and parameters.</li>
</ul>

Presentation Skills

Financial Analysis

Financial Reporting

Financial Statement Analysis

Financial Modelling

Budgeting

Financial Planning Specialist | Taguig

About Dexcom: 
Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world. 
 
Summary: 
As a Senior OIC Developer, the individual will be responsible to develop integration flows/processes using Oracle Integration Cloud (OIC) between various disparate systems. 
 
Essential Duties and Responsibilities: 
- Develop integration flows/processes using Oracle Integration Cloud (OIC) between various disparate systems 
- Ability to design and implement integration components between enterprise systems 
- Design and development of integrations, leveraging API frameworks 
- Collaboratively gather requirements and design complex business application and data integration solutions 
- Proven ability to develop and optimize integrated business process technical solutions across disparate systems 
- Ability to write well-structured user stories and participate in agile ceremonies using Jira as the agile tool

Enterprise Applications Developer

About Dexcom 
 
Founded in 1999, Dexcom, Inc., develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

 
Functional Description: 
- The Senior Desktop Support Engineer will report to the IT Manager and work closely with the IT team to provide excellent technical support to end-users. 
- To support daily technical support activities for desktop, data, and server management 
- To set up and test desktop computer peripherals 
- To perform the system changes adhered to organizational policies 
- Provide hands-on support for desktop, laptop, and mobile devices, including installation, configuration, and troubleshooting. 
Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance 
- Maintain technical documentation in association with other functional departments 
- To succeed in this field, you must have the required experience with the Windows operating system, antivirus knowledge, Microsoft active directory, cloud computing, and peripheral devices. 
- Possessing a customer-oriented mindset will help you solve client issues and ensure client satisfaction. 
- Staying up to date with new technologies and industry trends to enhance technical skills. 
 

Functional/Business Knowledge: 
- The Desktop Engineer's primary responsibility is to manage and maintain end-users’ desktop experience. 
- The Desktop Engineer creates operating system images, performs operating system upgrades and software patches, deploys applications, and assists in maintenance of the MECM/SCCM infrastructure. 
- The Engineer will have a broad knowledge of Windows Desktop operating systems to include design considerations for desktop and laptop. 
- The Desktop Engineer will also assist in resolving tier-3 support incidents and documents, maintains, and improves standardized processes around desktop management. 
- This person must exhibit task and time management skills, oral and written communication skills, technical expertise, and dedication to resolve problems effectively.

 
Scope: 
- Job requires the performance of work in accordance with standard practice, which enables the employee to proceed with reference to only questionable cases to the supervisor. 
- Assignments are moderately complex in nature where ability to recognize deviation from accepted practice is required. 
Information exchanged may require diplomacy and tact.

 
Judgement: 
- Normally receives little instruction on daily work, general instructions on newly introduced assignments. 
- Nature of decisions demands a consistent accuracy as errors may cause some serious delay, waste of materials or loss of time due to rework or checking revised output.

Sr Desktop Support Engineer | Windows

<ul>
	<li>Works with the CAD Manager to implement corporate affairs programs in line with the Group’s and Corporate Center’s strategies, as well as TDG’s dream, purpose, and values:
	<ol style="list-style-type: lower-alpha;">
		<li>Coordinates with TDG member companies and suppliers and reviews their submissions to produce internal and external communication materials such as The Lighthouse publication, audio-visual presentations, press releases, etc.</li>
		<li>Develops content such as articles, speeches, and graphic designs to be used in TDG’s communication platforms.</li>
		<li>Maintains TDG communication platforms such as website, Facebook and LinkedIn pages, and newsletter.</li>
		<li>Assists in planning and executing TDG corporate events, such as TDG Day and Year-end Gathering.</li>
		<li>Monitors external mentions (news, social media) of TDG, flags reputational risks, and suggests mitigating measures.</li>
		<li>Assists in the implementation of employee engagement programs.</li>
	</ol>
	</li>
	<li>Works with the CAD Manager in overseeing programs and projects aligned with the vision, mission, and objectives of NTFF:
	<ol style="list-style-type: lower-alpha;">
		<li>Serves as a point of contact for programs/project management, reporting, and donor engagement of the Foundation.</li>
		<li>Manages the implementation and/or delivery of programs and projects of the Foundation</li>
		<li>Maintains strong network/relationship with NGOs, LGUs, communities and beneficiaries, as well as regulatory agencies and industry associations.</li>
		<li>Provides assistance in the budget or funds management of NTFF.</li>
	</ol>
	</li>
	<li>Supports in the development of CAD’s and NTFF’s annual plans and reports, evaluation of programs, and management of budget.</li>
	<li>Regularly updates CAD and NTFF file libraries, media assets, and databases, and ensures that materials are readily available and accessible.</li>
</ul>

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