ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Will handle entry-level bulk-hiring requirements of Customer Service professionals</li>
	<li>Identify, source and recruit Customer Service Professionals for the job requirements of our partner BPO / Call Center clients</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to pertinent related activities and administrative tasks</li>
</ul>

Recruiter | Dayshift | Ortigas

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

<ul>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Observe company policy and contribute to achieving team metrics</li>
</ul>

Customer Service Specialists | CEBU | HS graduates

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Provides cost of production for the specific plant assigned to him/her by ensuring that proper costing procedure is being followed and accurate costing data is being used.

Primary duties and responsibilities

1. Coordinates with production personnel with regard to their weekly and monthly consumption of raw materials and packaging materials (RMPM).

2. Conducts variance analysis of the consumption reports(Actual versus Standard)

3. Conducts month-end, end-of-quarter, and year-end physical inventory count

4. Uploads the physical count in the Oracle system

5. Conducts reconciliation of inventories and verification of any inventory variances.

6. Assist the supervisor in any additional reports needed

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Cost Accounting Staff

<ul>
	<li>Pioneer account opportunity for Freshers and Experienced Agents</li>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Schedule technician visit as required</li>
</ul>

Customer Service Representative | Fort, BGC

<ul>
	<li>Process reservations by mail, telephone, central reservation systems referral, from the sales office, other hotel departments, and travel agents.</li>
	<li>Know the following:
	<ul>
		<li>Type of rooms available as well as their location and layout.</li>
		<li>Selling status, rates, and benefits of all packages plans.</li>
		<li>Credit policy of the hotel and how to code each reservation.</li>
	</ul>
	</li>
	<li>Create and maintain reservation records by date of arrival and alphabetical listing.</li>
	<li>Determine room rates based on the selling tactics of the hotel.</li>
	<li>Prepare letters of confirmation.</li>
	<li>Communicate reservation information to the front desk.</li>
	<li>Process cancellations and modifications and promptly relays this information to the front desk.</li>
	<li>Understand the hotel's policy on guaranteed reservations and no-shows.</li>
	<li>Process advance deposits on reservations.</li>
	<li>Track future room availabilities on the basis of reservations.</li>
	<li>Help develop room revenue and occupancy forecasts.</li>
	<li>Prepare expected arrival list for front office use.</li>
	<li>Assist in preregistration activities when appropriate.</li>
	<li>Monitor advances deposit requirements.</li>
	<li>Handle daily correspondence.
	<ul>
		<li>Respond to inquires and makes reservations as needed.</li>
	</ul>
	</li>
	<li>Make sure that files are kept up to date.</li>
	<li>Maintain a clean and neat appearance, as well as the work area at all times.</li>
	<li>Promote goodwill by beings courteous, friendly, and helpful to guests, Managers, and fellow employees.</li>
	<li>Get information about areas of interest in order to target more clients in particular seasons.</li>
	<li>Make arrangements for clients travel programs.</li>
	<li>Track future room availability on the basis of reservations and help develop forecasts for room revenue and occupancy.</li>
	<li> Be aware of all front office procedures and assist with reception duties when required.</li>
	<li>Be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li>
	<li>Undertake any reasonable request made by management in any other areas of the house.</li>
	<li>Open and close the availability as and when required of hotel in all the GDS channels, IDS channels, and on the hotel website.</li>
	<li>Configure rates on the hotels property management system.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Client Service Representative | CSR

<ul>
	<li>Provide necessary information regarding the facility’s services and doctors’ availability</li>
	<li>Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded</li>
	<li>Process payments for services rendered and assist with the billing procedure</li>
	<li>Follow-up with callers within a specified period of time ( 24 hours usually ) to ensure customer satisfaction</li>
</ul>

Customer Care Representative | Healthcare | Voice Account | Mandaluyong

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

<ol>
	<li>Recruitment and Staffing:
	<ul style="list-style-type: disc;">
		<li>Collaborate with hiring managers to identify staffing needs.</li>
		<li>Coordinating and developing job descriptions and job specifications.</li>
		<li>Source candidates through various channels like job portals, social media, and networking.</li>
		<li>Conduct interviews, assess applicants, and make recommendations to hiring managers.</li>
		<li>Coordinate the onboarding process for new hires.</li>
	</ul>
	</li>
	<li>Employee Relations:
	<ul style="list-style-type: disc;">
		<li>Implement and enforce company policies and procedures.</li>
	</ul>
	</li>
	<li>Performance Management:
	<ul style="list-style-type: disc;">
		<li>Assist in establishing goals and objectives for employees through KPI</li>
		<li>Conduct performance evaluations and provide feedback to employees.</li>
		<li>Identify training and development needs and coordinate relevant programs.</li>
	</ul>
	</li>
	<li>Training and Development:
	<ul style="list-style-type: disc;">
		<li>Coordinate training programs to enhance employee skills and knowledge.</li>
		<li>Identify training needs through performance evaluations and feedback.</li>
		<li>Collaborate with department heads to develop training plans.</li>
	</ul>
	</li>
	<li>HR Administration:
	<ul style="list-style-type: disc;">
		<li>Maintain employee records and ensure accuracy and confidentiality.</li>
		<li>Process timekeeping and ensure compliance with payroll regulations.</li>
		<li>Handle employee queries regarding HR policies and procedures.</li>
		<li>Stay updated on labor laws and regulations to ensure compliance.</li>
	</ul>
	</li>
</ol>

HR Generalist

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Receives and carries out trip itineraries, instructions and pertinent details regarding transportation mission assigned for the day;</li>
	<li>Cleans, inspects and maintains assigned vehicle to ensure that the vehicle is in good running condition so that it will reach its destination and return to the office trouble free;</li>
	<li>Ensures periodic schedule of vehicle maintenance is completed and reported;</li>
	<li>Prepares accident and incident reports as necessary;</li>
	<li>Checks delivery papers to determine the nature of load and verify for accuracy;</li>
	<li>Performs daily pre-trip and post-trip vehicle inspection;</li>
	<li>Transports employees and equipment to destination and ensures the safe and timely arrival to destination;</li>
	<li>Reports any vehicle part and engine trouble or apprehensions by law enforcers to Logistics personnel for appropriate action;</li>
	<li>Ensures that assigned Company vehicle has adequate gasoline supply for the day;</li>
	<li>Performs emergency roadside repairs such as changing tires, installing light bulb, spark plugs and other related tasks;</li>
	<li>Observes traffic and safety rules and regulations;</li>
	<li>Safeguards Company vehicle when parked outside Company premises;</li>
	<li>Keeps record of vehicle repairs and maintenance cost and prepares the needed expense report relative to his driving functions; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superior from time to time.</li>
</ul>

Driver

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to Pertinent Related Activities</li>
</ul>

HR Recruitment Associate | Pasig

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Conducts Initial Screening of candidates</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Orients all endorsed candidates to ensure they have a proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates</li>
	<li>Attends to Pertinent Related Activities</li>
</ul>

Process Management 

<ul>
	<li>In the position to make recommendations in order to improve current processes</li>
	<li>Involvement in new hire orientation</li>
</ul>

General Requirements:

<ul>
	<li>Will assist in hiring requirements for various levels - entry level, multilinguals up to mid to C-levels</li>
	<li>Identify, source and recruit for the hiring demands of our partner BPO / Call Center clients</li>
</ul>

Recruitment Staffing Officer | Mandaluyong | Day Shift

<ul>
	<li>Make outbound calls to dental patients to confirm their appointments</li>
	<li>Perform orientation to dental patients prior to their appointments on the proper precautions and protocols while inside the dental clinic</li>
	<li>Answer any inquiries patients might have regarding their appointments or facilitate any change in schedule</li>
</ul>

Customer Support Associates | Dental Account | Mckinley Taguig

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

<ul>
	<li>Provide necessary information to customers regarding the facility’s services and doctors’ availability</li>
	<li>Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded</li>
	<li>Follow-up with doctors and nurses to obtain necessary information to complete patients’ records</li>
	<li>Monitor call status for responses from various departments to ensure that call returns are done in a timely manner</li>
</ul>

Nurse Associates | Quezon City

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

M2.0 Communications leads a portfolio of four companies in big data, construction, communication, and business process outsourcing. As a group, we have a culture that emphasizes passion for learning and getting things done. Over the last 15 years, we’ve grown to a size where we have begun requiring specialized administrative teams to run the companies in our portfolios. As we create products and test new business models, we’ve come to learn that building a team of finance experts is a crucial part of our growth journey. This is where you come in.

We are currently seeking a dedicated Reports Analyst to join our team of professionals focused on providing exceptional data-driven communications products and services. The successful candidate will possess strong analytical skills and have the ability to effectively interpret and utilize data to create reports in making well-informed marketing and communication decisions.

Core Responsibilties:

<ul>
	<li>Familiarity with different business industries.</li>
	<li>Tracking news releases, broadcast coverage, and social media mentions on a daily basis using media intelligence and social listening tools.</li>
	<li>Summarizing stories and mentions, and determining whether they have a positive, negative, or neutral impact.</li>
	<li>Maintain databases and data systems to ensure accuracy and reliability.</li>
	<li>Identify trends, patterns, and insights in data and prepare reports and visualizations that communicate these findings to stakeholders.</li>
	<li>Developing more effective reports that provide a clear overview of media presence and campaign performance.</li>
	<li>Interpreting multiple media data and preparing reports in slide format.</li>
	<li>Conduct research and perform analysis to identify areas of opportunity for the organization.</li>
</ul>

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