Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>systematic and orderly,</li>
	<li>creative and resourceful,</li>
	<li>responsible and adaptable.</li>
</ul>

Do these characteristics speak to you? Join us now!

 

You will be part of teams where we ensure just-in-time production of freshly-made, food safe products through:

- smart sourcing

- order fulfillment

- inventory management

- warehouse &amp; logistics management

- data analytics

- supply and demand forecasting

- project management

- standard setting

- training

- audit and feedback

 

Interested to know more? Send us your resume and we look forward to meeting you.

Quality Supply Chain Specialist

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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•	Ortigas Center
•	Mandaluyong City
•	Pasig City
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•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
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•	IT Helpdesk Officers
•	Insurance Account Services
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•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
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•	DAYSHIFT - CSR / TSR
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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service

Airline Booking Associate

Sales and Marketing Knowledge

Customer Support Representatives | CSR

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Representative | International Account

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ul>
	<li>Follow up customer calls where necessary</li>
	<li>Handle inbound and outbound customer service calls</li>
	<li>Keeps equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.</li>
</ul>

CSR | Customer Service Representatives | Pasay Mall of Asia

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Performs in-line and laboratory processes (shelf-life, batch test, physico-chemical analysis, microbial analysis, etc. )

Implements Good Manufacturing Practice

Assists is ISO and other audits of the department

Reporting technical and non-technical (weekly, monthly, and if necessary)

Performs receiving and inspection of all incoming and outgoing

Analysis of reports and conferring with quality assurance and interfacing department to solve work related problem

Toll Management

Updates System

Food Technology | Quality Assurance

Installs, administers, and troubleshoot customers security solutions

Troubleshoot any access problems and implement network security policies and application security, access control and corporate data safeguards and monitor patch management to ensure network equipment and operating systems are protected against vulnerabilities

Ensure the network's security, protection against unauthorized access, modification, or destruction

Configuring and supporting security tools such as anti-virus software and patch management systems

Scanning and assessing network for vulnerabilities

Monitoring network traffic for unusual activity

Implementation of email security standards 

Maintain email security infrastructure, providing stability by developing tools, policies, processes, and procedures for the operations teams

Provide a secure environment, by implementing controls to manage and mitigate risks

Develop automated metrics reporting capabilities

Work with colleagues to provide consistent processes and solutions and Implement network security policies, application security, access control and corporate data safeguards

Investigate &amp; Troubleshoot root causes when escalated from operations

Performs other tasks as instructed by immediate superior and/or Senior IT Manager

Cyber Security Administrator

<ul>
	<li>Obtains client information by answering telephone calls, interviewing clients, verifying information.</li>
	<li>Determines eligibility by comparing client information to requirements.</li>
	<li>Establishes policies by entering client information and confirming pricing.</li>
	<li>Informs clients by explaining procedures, answering questions, and providing information.</li>
	<li>Maintains communication equipment by reporting problems.</li>
	<li>Maintains and improves quality results by adhering to standards and guidelines and recommending improved procedures.</li>
	<li>Updates job knowledge by studying new product descriptions and participating in educational opportunities.</li>
	<li>Accomplishes sales and organization mission by completing related results as needed.</li>
</ul>

Airline Reservations Associate

<ul>
	<li>Research required information using available resources.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Keep equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Complete call logs.</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
</ul>

Customer Relations Officer | Medical | Alabang

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Overview: The position involves researching, evaluating, and purchasing raw materials, fabrics, trims, and accessories to manufacture clothing and related products. This position is crucial in ensuring that the company procures high-quality materials at competitive prices to meet production requirements while maintaining profitability and staying ahead of industry trends.

Key Responsibilities:

<ol>
	<li>Market Research and Analysis:

	<ul style="list-style-type: disc;">
		<li>Developed fabrics and trims needed on collection.</li>
		<li>Conduct market research to identify new trends, materials, apparel, and garment suppliers.</li>
		<li>Analyze market trends, pricing, and supplier capabilities to make informed purchasing decisions.</li>
		<li>Monitor competitors' strategies related to sourcing and purchasing of materials.</li>
	</ul>
	</li>
	<li>Supplier Identification and Evaluation:
	<ul style="list-style-type: disc;">
		<li>Identify potential suppliers for raw materials, fabrics, trims, and accessories.</li>
		<li>Evaluate suppliers based on quality, reliability, pricing, lead times, and ethical practices.</li>
		<li>Negotiate contracts and agreements with suppliers to ensure favorable terms and conditions for the company.</li>
	</ul>
	</li>
	<li>Cost Management:
	<ul style="list-style-type: disc;">
		<li>Work closely with the Merchandising team to develop and manage budgets for purchasing raw materials.</li>
		<li>Implement cost-saving strategies and propose alternative materials and suppliers without compromising on quality or production timelines.</li>
		<li>Monitor and analyze material costs to identify opportunities for cost optimization.</li>
		<li>Provide monthly expense report and price matrix of raw materials.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: disc;">
		<li>Coordinate with production planning teams to forecast material requirements and maintain optimal inventory levels.</li>
		<li>Implement inventory management best practices to minimize excess inventory and stockouts.</li>
		<li>Develop and maintain relationships with logistics partners for efficient material handling and delivery.</li>
	</ul>
	</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Creative, Production Planning, and Merchandising teams to understand their requirements and align purchasing strategies accordingly.</li>
		<li>Participate in cross-functional meetings to discuss product development, sourcing strategies, and market trends.</li>
		<li>Foster strong relationships with internal stakeholders to support overall business objectives.</li>
	</ul>
	</li>
</ol>

Purchaser or Fashion Buyer

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Receives and carries out trip itineraries, instructions and pertinent details regarding transportation mission assigned for the day;</li>
	<li>Cleans, inspects and maintains assigned vehicle to ensure that the vehicle is in good running condition so that it will reach its destination and return to the office trouble free;</li>
	<li>Ensures periodic schedule of vehicle maintenance is completed and reported;</li>
	<li>Prepares accident and incident reports as necessary;</li>
	<li>Checks delivery papers to determine the nature of load and verify for accuracy;</li>
	<li>Performs daily pre-trip and post-trip vehicle inspection;</li>
	<li>Transports employees and equipment to destination and ensures the safe and timely arrival to destination;</li>
	<li>Reports any vehicle part and engine trouble or apprehensions by law enforcers to Logistics personnel for appropriate action;</li>
	<li>Ensures that assigned Company vehicle has adequate gasoline supply for the day;</li>
	<li>Performs emergency roadside repairs such as changing tires, installing light bulb, spark plugs and other related tasks;</li>
	<li>Observes traffic and safety rules and regulations;</li>
	<li>Safeguards Company vehicle when parked outside Company premises;</li>
	<li>Keeps record of vehicle repairs and maintenance cost and prepares the needed expense report relative to his driving functions; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superior from time to time.</li>
</ul>

Driver

Job Summary: A Production Merchandiser is responsible for overseeing and coordinating the production of garments from the initial stages to final delivery. This role involves working closely with various departments, suppliers, and manufacturers to ensure the smooth and timely production of high-quality garments. BOM creation is critical to this role, as it specifies the materials and components required for garment production.

Key Responsibilities:

<ol>
	<li>BOM Creation: Create and maintain an accurate Bill of Materials (BOM) for each garment style. This includes specifying the type and quantity of fabrics, trims, buttons, zippers, labels, and other materials needed for production. Ensure that BOMs are current and reflect any design or specification changes.</li>
	<li>Costing: Calculate the cost of materials and components listed in the BOM to determine the overall production cost for each garment style. This involves working with suppliers to negotiate prices and obtain cost-effective materials.</li>
	<li>Supplier Management: Identify and evaluate potential suppliers for fabrics, trims, and other materials required for garment production. Develop and maintain strong relationships with suppliers to ensure a reliable supply chain.</li>
	<li>Production Planning: Collaborate with production managers and planners to create production schedules that align with order deadlines and capacity constraints. Ensure that the required materials are available when needed to avoid delays.</li>
	<li>Quality Control: Monitor the quality of materials and components received from suppliers to ensure they meet the company's standards. Address any quality issues promptly and work with suppliers to resolve them.</li>
	<li>Inventory Management: Keep track of inventory levels for materials and components, ensuring sufficient quantities are on hand to meet production demands without overstocking.</li>
	<li>Communication: Act as a liaison between the design and production teams, providing technical support and clarifications on BOM details, design specifications, and any changes in production requirements.</li>
	<li>Cost Analysis: Continuously analyze production costs, identify areas for cost reduction, and implement cost-saving measures while maintaining product quality.</li>
	<li>Documentation: Maintain accurate records of BOMs, supplier communications, cost calculations, and production schedules. Ensure all documentation is organized and easily accessible.</li>
	<li>Problem Solving: Proactively identify and address production challenges, such as material shortages, quality issues, or production delays, to ensure on-time delivery of orders.</li>
</ol>

Production Merchandiser of Garments Company

<ul>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Update existing customer information.</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
</ul>

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