ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Checking and confirming order status on pick-up and deliveries</li>
	<li>Analyze freight bills for customer specific required information</li>
	<li>Track and log parcel information in the system</li>
	<li>Coordinate &amp; expedite requests, time-specific pickups and deliveries and other special requests</li>
</ul>

Logistics Customer Support Specialists | Fort BGC

<ul>
	<li>Filipino</li>
	<li>High School graduate / College graduate or undergraduate</li>
	<li>Minimum 6 months customer service experience in a BPO setting (voice account)</li>
	<li>Good English communications skills</li>
	<li>Willing to be assinged in Ayala Makati</li>
	<li>Amenable to work on shifting schedule</li>
	<li>Can start immediately</li>
</ul>

Salary Packabe: P23,000 plus incentives, night differential pay, 13th month pay, health insurance and other benefits

By submitting your application, you agree for Aces Call Center Jobs Inc. to collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy in this link https://acesjobs.com.ph/data-privacy.

Customer Service Associates | Logistics | Ayala Makati

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

<ul>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information</li>
		<li>Completing transactions</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Update existing customer information.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
</ul>

Client Relations Associate

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Receives and carries out trip itineraries, instructions and pertinent details regarding transportation mission assigned for the day;</li>
	<li>Cleans, inspects and maintains assigned vehicle to ensure that the vehicle is in good running condition so that it will reach its destination and return to the office trouble free;</li>
	<li>Ensures periodic schedule of vehicle maintenance is completed and reported;</li>
	<li>Prepares accident and incident reports as necessary;</li>
	<li>Checks delivery papers to determine the nature of load and verify for accuracy;</li>
	<li>Performs daily pre-trip and post-trip vehicle inspection;</li>
	<li>Transports employees and equipment to destination and ensures the safe and timely arrival to destination;</li>
	<li>Reports any vehicle part and engine trouble or apprehensions by law enforcers to Logistics personnel for appropriate action;</li>
	<li>Ensures that assigned Company vehicle has adequate gasoline supply for the day;</li>
	<li>Performs emergency roadside repairs such as changing tires, installing light bulb, spark plugs and other related tasks;</li>
	<li>Observes traffic and safety rules and regulations;</li>
	<li>Safeguards Company vehicle when parked outside Company premises;</li>
	<li>Keeps record of vehicle repairs and maintenance cost and prepares the needed expense report relative to his driving functions; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superior from time to time.</li>
</ul>

Driver

<ul>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Take the customer through the sales process.</li>
</ul>

Customer Service | Hospitality

<ul>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Keep equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service

Medical BPO Associate

<ul>
	<li>Enter new customer information into system</li>
	<li>Improves client references by writing and maintaining documentation.</li>
	<li>Follow communication “scripts” when handling different topics</li>
	<li>Fulfills requests by clarifying desired information; completing transactions; forwarding requests.</li>
</ul>

CSR | Customer Service Representatives | Ayala

<ul>
	<li>Answers inquiries by clarifying desired information; researching, locating, and providing information.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way</li>
	<li>Determines eligibility by comparing client information to requirements.</li>
	<li>Fulfills requests by clarifying desired information; completing transactions; forwarding requests.</li>
</ul>

CSR | Customer Service Representatives | Cebu

<ul>
	<li>Obtain customer information.</li>
	<li>Produce call reports.</li>
	<li>Take the customer through the sales process.</li>
	<li>Respond to questions.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Hotel Ticketing Representative | Ayala, Makati

<ul>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Maintain and improves quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Hotel Booking Specialist | Buendia, Makati

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>systematic and orderly,</li>
	<li>creative and resourceful,</li>
	<li>responsible and adaptable.</li>
</ul>

Do these characteristics speak to you? Join us now!

 

You will be part of teams where we ensure just-in-time production of freshly-made, food safe products through:

- smart sourcing

- order fulfillment

- inventory management

- warehouse &amp; logistics management

- data analytics

- supply and demand forecasting

- project management

- standard setting

- training

- audit and feedback

 

Interested to know more? Send us your resume and we look forward to meeting you.

Quality Supply Chain Specialist

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Is this role right for you?

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

What started with just one employee in 2003, M2.0 now has a total of over 60 full-time staﬀers composed of a dozen manager/director level employees and more than 50 specialists that work together to go above and beyond the typical narrative. To stay at the forefront of data-driven storytelling, we are continuously in search of talents who will help us develop innovative products and services.

At M2.0 Communications, we’re well aware of the impact our solutions have on the world’s leading brands. But we won’t rest until everybody knows. We’re seeking a qualified business development specialist to extend our global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build brands that help make everyday activities easier for people around the world. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.

What are your responsibilities?

<ul>
	<li>Managing both our existing sales pipeline and developing new business opportunities</li>
	<li>Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships</li>
	<li>Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets</li>
	<li>Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals</li>
	<li>Motivate the team, track performance, and report metrics</li>
</ul>

Daily and Monthly Responsibilities

<ul>
	<li>Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy</li>
	<li>Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources</li>
	<li>Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics</li>
	<li>Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company</li>
	<li>Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals</li>
	<li>Maintain and share professional knowledge through education, networking, events, and presentations</li>
</ul>

Business Development Specialist

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Representative | International Account

Filstar Distributors Corporation maintains the prestige of being the exclusive licensee of Hallmark Cards in the Philippines since 1974. In addition, it was made the authorized distributor of the following brands:

• Pioneer Balloons from the U.S.A. in 1995
• BIC Stationery products from France in 2001; BIC Lighters and Shavers (exclusive distributorship)
• Everts Balloons from Malaysia in 2003
• Martha Stewart Crafts 
• Scentco
• Crayola (Licensee)

The company was the first to introduce the scrapbooking hobby in the Philippines, creating the brand Craft Easy, formerly known as All About Scrapbooking.

Other of its locally-created brands include:

• Celebration Balloons
• Wrapsody - a line of high-end quality gift wrap paper with special effects
• Wrap 'Em Up – ribbons and quick gift wrapping ideas
• Photofun photo albums

THE STORY OF THE HALLMARK BRAND AND FILSTAR, THE COMPANY, IN THE PHILIPPINES

The beginnings of Hallmark in the Philippines had its share of twists and charm. In 1969, people from Kansas City, U.S.A., home of the Hallmark headquarters, came to the Philippines looking for a local licensee. It was in National Book Store (NBS) that Hallmark discovered the qualities they too valued: the premium placed on excellence and the right attitude towards growth. These were the same qualities which the founder of NBS, Mrs. Socorro C. Ramos, valued.

It was a Good Friday when Mrs. Ramos was approached by Hallmark U.S.A. Thereafter, she went to Kansas City to arrange the deal and successfully came back with the license to manufacture and distribute Hallmark in the Philippines. It was on her kitchen table that the very first cards were planned. This was in 1973, the start of the Hallmark- NBS partnership. The next year, Hallmark cards made their appearance on the racks of National Book Store.

What followed were years of astounding growth and excellence. In product lines, from Christmas to everyday themes, more greeting cards and other excellent products have been added on each year to establish a full line of quality Hallmark merchandise.

Today, Filstar distributes to 1,000 outlets nationwide and has evolved to be a distributor of not just Hallmark, but of other products that supplement and enhance the personal expressions industry. The successful introduction of the All About Scrapbooking brand spearheaded the art of scrapbooking in the Philippines. It is now the top of mind brand of scrapbooking enthusiasts and hobbyists.

Filstar Distributors Corporation

<ul>
	<li>Delivers exceptional Customer Service to Clients</li>
	<li>Responsible for sourcing potential clients, negotiating rates and developing shipment solution for Manila, North and South Luzon areas.</li>
	<li>Ensures excellent customer service in delivering the greatest value for the customers.</li>
	<li>Creates, analyze and determine the best value options for our clients.</li>
	<li>Quotes and arranges a variety of shipments from customers.</li>
	<li>Organize pickups, delivery and billing in a timely manner.</li>
	<li>Coordinates with dispatching section to forecast client’s delivery and assurance of resources availability.</li>
	<li>Consolidation of shipments.</li>
	<li>Timely updates of shipment statuses.</li>
	<li>Prioritization of shipments based on client supplied requirements.</li>
	<li>Ensures accurate and complete transaction documents.</li>
	<li>Timely and effective resolution of issues, if they occur (delays, damage).</li>
	<li>Coordinate with Account Managers/ In-charge in managing account activities and processes.</li>
	<li>Analyze and manage account renewal process.</li>
	<li>Analyze and resolve client queries in accurate and timely manner.</li>
	<li>Maintain positive working relationship with clients for business growth.</li>
	<li>Develops an effective business presentation according to the client needs.</li>
	<li>Review reports for accuracy and integrity.</li>
	<li>Manage endorsement requests and change requests from customers.</li>
	<li>Develop account management plan to meet business objectives.</li>
	<li>Ensure client deliverables are in accordance with company standards.</li>
	<li>Execute and manage assigned work within allotted timeline and budget.</li>
	<li>Review and manage fund transactions, payments, invoicing, remittance, etc.</li>
	<li>Organize account meetings and provide agendas and meeting notes.</li>
</ul>

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