INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes, and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers or project team</li>
	<li>Conducts software design sessions with solutions architect and development team to define functionalities of a software for developed product and services</li>
	<li>Define project requirements by identifying project milestones, phases, and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects</li>
	<li>Function as a liaison between business users and the technical team</li>
	<li>Conducts regular checkpoints or meetings with the business users to ensure that issues are appropriately addressed</li>
	<li>Conducts functional testing of software releases and ensures that it is aligned with the business requirements</li>
	<li>Monitors software problems of developed products and services from problem reporting to resolution</li>
	<li>Supports project delivery by working with the project team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during user acceptance test are properly addressed and resolved on a timely manner</li>
	<li>Manages development of developed products and services, features, and enhancements as aligned with each product’s roadmap</li>
	<li>Conducts risk assessment with project team for identifying risks ang mitigating plans for each assigned project</li>
	<li>Consolidates and validates build packages and patches, as endorsed by the quality analyst for proper commercial versioning and documentation, and handover to the implementation team</li>
	<li>Formulates pricing strategies in delivering product to the marketplace</li>
	<li>Researches on new technologies for use in improving usage of the product</li>
</ol>

Business Analyst

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Conducts interview with users as part of the systems analysis stage of systems development

Coordinate with users in preparing data flow diagram and entity relationship diagram

Analyze user output requirements, present system process flow, DFD and ERD in preparation for data modelling activity

Prepare program specification if the proposed system including screen and report prototypes

Convey program specifications to programmer for development, or if necessary, handle coding of complex application programs

Prepares system level test scripts and test data

Conducts system level testing and ensure output requirements are obtained accurately

Lead project team in conducting user training program

Ensures that procedures for backup and recovery, for all deployed/implemented programs per application system assigned

IT Business Analyst

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
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Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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•	Ortigas Center
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•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Process account activation, request for reconnection or new lines</li>
	<li>Respond to billing statement queries of the customers</li>
	<li>Assist customers with minor technical concerns</li>
</ul>

Customer Service Representative | Cable Services

<ul>
	<li>Collect payments on past due bills.</li>
	<li>Organize list according to severity of delinquency.</li>
	<li>Call customers using telephone to inform clients of overdue accounts and amount currently owed.</li>
	<li>Utilize computer systems to handle skip tracing.</li>
	<li>Attempt to collect payment.</li>
	<li>Review terms of credit documents and ensure all customer information is correct, including phone numbers and addresses.</li>
	<li>Listen to customer's story and determine if debt can be collected.</li>
	<li>Set up repayment plans and new terms of sale.</li>
	<li>Offer advice or refer customers to debt counselors.</li>
	<li>Record new commitment to repay debt.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Communication Skills

Collection Representative | Financial and Banking Services | Taguig

<ul>
	<li>Helps with the build, test, and delivery of outsystems solutions</li>
	<li>Comfortable presenting ideas and areas of improvement for processes</li>
	<li>To produce documentation and articulate key ideas in developing new systems</li>
</ul>

Outsystems Developer

<ul>
	<li>Handle customer queries via inbound calls and electronic messaging system</li>
	<li>Provide clear and concise responses to customer inquiries in a timely manner</li>
	<li>Guide and assist customers on process of product replacement, refund or tracking of shipment</li>
	<li>Provide appropriate solutions to customer concerns and ensure issues are followed through and resolved with utmost satisfaction</li>
</ul>

Customer Care Associates | Retail Business | McKinley Taguig

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

● Bachelor’s degree holder, preferably fresh graduates. No experience required. 
● Can be trained and quick to adapt and absorb information 
● Detail-oriented, quality-focused, and meticulous 
● Well-organized and highly motivated with a strong work ethic 
● Good communication and strong comprehension skills in written and spoken English 
● Ability to work independently, cooperatively, and collaboratively as a team member 
● Ability to work on repetitive tasks efficiently and effectively with minimal errors 
● Can maintain the confidentiality of all information at all cost 
● Can handle stress and work under pressure

Language Annotation Specialist

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Business Development Officer is expected to do lead generation, product/ service pitching to food and store owners or merchants, and collect requirements from partnered merchants.

<ul>
	<li>Lead generation and research (both remotely over the phone and in-person pitching)</li>
	<li>Other lead generation activities such as flyering, attending trade events, etc.</li>
	<li>Scheduling for and pitching to restaurant owners, staff or managers.</li>
	<li>Conducting regular follow-ups with restaurant point of contacts to continue negotiations, ensure contract signing and proper transition to onboarding activities.</li>
	<li>Content onboarding, including but not limited to ensuring that data and documents collected are complete and in alignment with requirements, adhering to procedures and standards</li>
</ul>

Business Development Officer Bacolod

<ul>
	<li>Handle inbound calls about telephone or mobile phone service, wireless reception and dial-up Internet connectivity</li>
	<li>Investigate any connectivity problems or billing errors to resolve issues</li>
	<li>Treat customers with kindness, honesty and respect to retain their business</li>
	<li>Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers</li>
</ul>

Customer Service Associates | Telephone Services | Commonwealth QC

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Receives and carries out trip itineraries, instructions and pertinent details regarding transportation mission assigned for the day;</li>
	<li>Cleans, inspects and maintains assigned vehicle to ensure that the vehicle is in good running condition so that it will reach its destination and return to the office trouble free;</li>
	<li>Ensures periodic schedule of vehicle maintenance is completed and reported;</li>
	<li>Prepares accident and incident reports as necessary;</li>
	<li>Checks delivery papers to determine the nature of load and verify for accuracy;</li>
	<li>Performs daily pre-trip and post-trip vehicle inspection;</li>
	<li>Transports employees and equipment to destination and ensures the safe and timely arrival to destination;</li>
	<li>Reports any vehicle part and engine trouble or apprehensions by law enforcers to Logistics personnel for appropriate action;</li>
	<li>Ensures that assigned Company vehicle has adequate gasoline supply for the day;</li>
	<li>Performs emergency roadside repairs such as changing tires, installing light bulb, spark plugs and other related tasks;</li>
	<li>Observes traffic and safety rules and regulations;</li>
	<li>Safeguards Company vehicle when parked outside Company premises;</li>
	<li>Keeps record of vehicle repairs and maintenance cost and prepares the needed expense report relative to his driving functions; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superior from time to time.</li>
</ul>

Driver

Main Purpose﻿

Attends and administer employee's grievances. ﻿Assist with labor relations and human resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations.

Job Description

Handles and completes the end-to-end process of the administrative disciplinary cases/actions.

Prepares and submits ABU-NABU Case Summary Report

Helps and ensures achievement of ER Sections objectives on a monthly basis.

Attends, monitors and ensures timely response and closure of all employee concerns.

Attends grievance meetings/conferences and prepares the corresponding minutes of the meeting

Attends to all union and employee concerns and relays the same to the HR Manager.

Assists in ensuring that all ISO-related requirements are updated and complied with

Monitors status and ensures completion of all Admin Cases

Assists the ER Supervisor in the preparation and submission of the necessary reports.

Assists the ER Supervisor in the review of the corresponding Disciplinary Actions

Attends SENA, administrative hearings at DOLE, NLRC and other judicial courts once assigned.

Consults and obtains the legal teams advice, comments on the cases at hand.

Secures legal teams approval specially in cases meriting employee dismissal.

Holds deliberation meetings with the concerned department as need arises.

Maintains confidentiality of the employees personnel information and administrative cases.

Assists the HRD team in the conceptualization, preparation, implementation and evaluation of Corporate events.

Performs all other task that may be assigned from time to time.

Employee and Labor Relations Specialist

Customer Service Associates | Telephone Services | Eastwood QC

<ul>
	<li>Take hotel room reservations / modify an existing customer’s reservation.</li>
	<li>Upsell client’s products and services applicable to customers' needs.</li>
	<li>Capture details of each support request in ticketing system.</li>
	<li>Manage bookings via telephone, email, and chat, ensuring the highest quality of service is delivered at first contact to our guests.</li>
</ul>

Reservation Agent | Travel and Hotel

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Design, implement, and manage databases within Airtable to ensure increased productivity within the Specialist Team</li>
	<li>Streamline Specialist operations and develop solutions that allow for improved process efficiency</li>
	<li>Provide administrative assistance and documentation to the Specialist and Corporate teams</li>
	<li>Ensure timely preparation and smooth operations of the Specialist and Corporate classes</li>
	<li>Maintain processes and policies that are attuned to the objectives of the current Specialist and Corporate markets</li>
	<li>Create regular reports as deemed relevant by the team</li>
	<li>Perform other assigned functions that may assist the team</li>
</ul>

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