ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

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Messenger 

m.me/acesjobs 

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http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Source and screen applicants for open positions</li>
	<li>Conduct online or phone interviews in Mandarin</li>
	<li>Perform various forms of verification to confirm a person's past or current job status</li>
	<li>Perform other HR functions</li>
</ul>

Sales and Marketing Knowledge

Mandarin Bilingual HR Associates | Fort BGC

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

<ol>
	<li>Recruitment and Staffing:
	<ul style="list-style-type: disc;">
		<li>Collaborate with hiring managers to identify staffing needs.</li>
		<li>Coordinating and developing job descriptions and job specifications.</li>
		<li>Source candidates through various channels like job portals, social media, and networking.</li>
		<li>Conduct interviews, assess applicants, and make recommendations to hiring managers.</li>
		<li>Coordinate the onboarding process for new hires.</li>
	</ul>
	</li>
	<li>Employee Relations:
	<ul style="list-style-type: disc;">
		<li>Implement and enforce company policies and procedures.</li>
	</ul>
	</li>
	<li>Performance Management:
	<ul style="list-style-type: disc;">
		<li>Assist in establishing goals and objectives for employees through KPI</li>
		<li>Conduct performance evaluations and provide feedback to employees.</li>
		<li>Identify training and development needs and coordinate relevant programs.</li>
	</ul>
	</li>
	<li>Training and Development:
	<ul style="list-style-type: disc;">
		<li>Coordinate training programs to enhance employee skills and knowledge.</li>
		<li>Identify training needs through performance evaluations and feedback.</li>
		<li>Collaborate with department heads to develop training plans.</li>
	</ul>
	</li>
	<li>HR Administration:
	<ul style="list-style-type: disc;">
		<li>Maintain employee records and ensure accuracy and confidentiality.</li>
		<li>Process timekeeping and ensure compliance with payroll regulations.</li>
		<li>Handle employee queries regarding HR policies and procedures.</li>
		<li>Stay updated on labor laws and regulations to ensure compliance.</li>
	</ul>
	</li>
</ol>

HR Generalist

<ul>
	<li>Develop deep knowledge of all hiring requirements and various recruitment channels.</li>
	<li>Pre-Screen applications and conduct face to face or phone interviews for initial selection of qualified candidates for various hiring demands.</li>
	<li>Schedule qualified candidates for assessments and interviews.</li>
	<li>Ensure that complete candidate information is uploaded into applicant tracker, system/tool or sent to the appropriate Recruitment Team.</li>
	<li>Prepare reports on status and effectiveness of various recruitment channels.</li>
</ul>

HR Recruiting Analyst

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

a. Onboarding:

<ul>
	<li>Craft employment contracts and present job offers to new hires.</li>
	<li>Facilitate the onboarding process, including company overviews, policies, and procedures.</li>
	<li>Ensure that job descriptions for various business units are up to date.</li>
</ul>

b. Compensation &amp; Benefits:

<ul>
	<li>Liaise with service providers to manage company benefits.</li>
	<li>Assess and endorse applications for salary loans and other financial assistance.</li>
	<li>Assist employees in obtaining government-provided benefits.</li>
</ul>

c. Filing / Records Management:

<ul>
	<li>Maintain and update employee 201 files.</li>
	<li>Keep the employee masterlist (database) and online directory up to date.</li>
	<li>Safeguard HR-related records, including HMO documents, job portals, budgets, and more.</li>
	<li>Issue Certificates of Employment.</li>
	<li>Facilitate clearance processing for outgoing employees and endorse them for Final Pay computation.</li>
</ul>

d. Labor Relations

<ul>
	<li>Reviews incident reports and oversees and facilitates administrative cases of partnered business units.</li>
	<li>Monitors and updates the employee case folders and case trackers.</li>
	<li>Resolves employee relations issues.</li>
</ul>

e. Performance Management:

<ul>
	<li>Spearhead employee evaluations, including probationary and yearly appraisals.</li>
	<li>Provide guidance and input on business unit restructures, workforce planning, and succession planning.</li>
</ul>

e. Other Responsibilities:

<ul>
	<li>Attend alignment meetings with line managers and serve as an HR consultant for related matters.</li>
	<li>Handle various other roles and deliverables that may be assigned from time to time, such as social media, materials requests, DOLE compliance, and more.</li>
</ul>

HR Business Partner

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Conducts Initial Screening of candidates</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Orients all endorsed candidates to ensure they have a proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates</li>
	<li>Attends to Pertinent Related Activities</li>
</ul>

Process Management 

<ul>
	<li>In the position to make recommendations in order to improve current processes</li>
	<li>Involvement in new hire orientation</li>
</ul>

General Requirements:

<ul>
	<li>Will assist in hiring requirements for various levels - entry level, multilinguals up to mid to C-levels</li>
	<li>Identify, source and recruit for the hiring demands of our partner BPO / Call Center clients</li>
</ul>

Recruitment Staffing Officer | Mandaluyong | Day Shift

<ol>
	<li>Responsible for the process of finding, attracting and hiring talents for clients.</li>
	<li>Build long-term client relationships with clients.</li>
	<li>Communicate with clients to determine their hiring needs and implement strategies based on client needs.</li>
	<li>Create a candidate persona for each open position.</li>
	<li>Conduct confidential interviews and present detailed candidate profile summaries.</li>
	<li>Develop a sustainable candidate lead strategy.</li>
</ol>

Recruitment Consultant | Ortigas

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to Pertinent Related Activities</li>
</ul>

HR Recruitment Associate | Pasig

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

Provide assistance in:

<ul>
	<li>Recruitment and Selection process</li>
	<li>Compensation and Benefits</li>
	<li>Employee Engagement, Training, and Development</li>
	<li>Documentation and Filing System</li>
	<li>Perform other duties and responsibilities as may be assigned from time to time by immediate supervisor</li>
</ul>

HR Assistant | Generalist

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Will handle entry-level bulk-hiring requirements of Customer Service professionals</li>
	<li>Identify, source and recruit Customer Service Professionals for the job requirements of our partner BPO / Call Center clients</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to pertinent related activities and administrative tasks</li>
</ul>

Recruiter | Dayshift | Ortigas

<ul>
	<li>Handle customer inquiries both by telephone and email</li>
	<li>Research required information using available resources</li>
	<li>Assist customers on balance inquiry, request for activation, and the like</li>
	<li>Keeping sensitive customer or company information confidential</li>
	<li>Blended Account 70% Voice</li>
</ul>

Customer Service Representative (CSR) | Ortigas

• Performs real time management analysis and execution of plans.

• Generate reports including variance of operational forecast to plan 
• Maintain a detailed record of activities, actions and impacts

• Develop budget and call/contact volume/work forecasts based on current and historical call/work volumes and patterns, handle time, productivity trends/patterns and all future call/work requirements 
• Analyze current and future call handling resources, attrition trends, learning curve, shrinkage, productivity factors, desk availability and shift requirements, to develop staffing plan.

Workforce Management Analyst

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Establish the CIIT NSTP Office as the major coordination hub for the CIIT Foundation and the school’s social impact initiatives</li>
	<li>Exhibit mastery of the (1) Service-Learning pedagogical framework, (2) NSTP Law and its Implementing Rules and Regulations (IRR), (3)CIIT NSTP learning design based on its development framework and pedagogical framework, (4) goals and delivery of NSTP 1 and NSTP 2 under the CWTS Track, and when under the LTS Track</li>
	<li>Update NSTP 1 Syllabus, NSTP 2 Syllabus, NSTP 1 Modules, and NSTP 2 Modules when necessary and without compromising its learning design</li>
	<li>Sustain existing projects under the CWTS Track and LTS Track, explore new partnerships for new track projects under the CWTS Track and LTS Track, and run short-term projects using the program’s development and pedagogical frameworks</li>
	<li>Disseminate and communicate community-related activities to the Academics team</li>
	<li>Conduct regular check-ins and evaluations to ensure that NSTP materials are compliant and fully aligned with the CIIT community development programs</li>
	<li>Explore partnership possibilities with local communities, non-government organizations, development organizations that are aligned with the vision of the NSTP program. </li>
	<li>Plan and propose for yearly CIIT NSTP budgets and assume primary accountability for NSTP spending</li>
	<li>Teach a maximum of three (3) NSTP sections per term</li>
</ul>

NSTP Program Coordinator

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Relationship Management

Business Analysis

Leadership skills

Client Success Specialist

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Track accounts receivables and keeps aging amounts at targeted levels</li>
	<li>Check the status of submitted claims</li>
	<li>Resubmit claims for appeal</li>
	<li>Send out patient statements</li>
	<li>Do patient collection phone calls</li>
	<li>Respond to patient phone inquiries</li>
	<li>Accept phone payments</li>
</ul>

Collections Consultant | Healthcare

<ul>
	<li>Perform various forms of verification to confirm a person's past or current job status</li>
	<li>Send emails or make calls to universities to confirm education attainment of prospective employees</li>
	<li>Prepare reports regarding prospective employee's employment history verification result</li>
</ul>

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