We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.</li>
	<li>Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.</li>
	<li>Obtaining medical history by navigating through different Electronic Medical Records Systems.</li>
	<li>Entering Patient Information using EHR</li>
	<li>Maintaining database records</li>
	<li>Collecting payment for cashpay/ copay/ deductibles.</li>
	<li>Strictly adhering and complying with the HIPAA policy</li>
</ul>

Virtual Front Desk | Healthcare

Welcome to transcosmos Indonesia where we redefine possibilities and empower businesses to thrive. As a global digital transformation partner, we specialize in delivering exceptional services that drive cost optimization and elevate customer experiences to new heights.

At transcosmos Indonesia, we excel in two key areas: elevating customer experiences and optimizing corporate infrastructure. With a holistic approach, we take swift and effective actions that encompass digital promotion, EC operations, and online services.

Additionally, we extend our expertise to your internal operations, digitally transforming processes such as IT helpdesk support, back-office operations, and invoice and procurement procedures. This integrated approach ensures a streamlined corporate infrastructure, unlocking new levels of efficiency and productivity. Together, we deliver exceptional experiences and driving sustainable growth for your business.

Transcosmos Indonesia

<ul>
	<li>Follow up project request from offshore and do confirmation to the related team regarding their availability to handle the project.</li>
	<li>Support Unit Manager in creating a weekly and monthly report.</li>
	<li>Help Unit Manager regarding member management, and support member if there is problem happen in projects or among members.</li>
	<li>Confirming actual workload and conduct project budget management and checking approval of billing invoice from each offshore project.</li>
	<li>Giving guidance and support the member in term of Japanese language and checking the report before submitting to Japan.</li>
	<li>Report project progress to manager and escalate problems that might hinder the project progress immediately.</li>
</ul>

Japanese Translator

NRI Indonesia was established in October 2015. NRI Indonesia supports the advancement of clients' Digital Transformation (DX) with our comprehensive services of IT consulting and software development, backed by the knowledge, proven track record and expertise of our parent company, Nomura Research Institute (NRI) Japan. We realize truly meaningful solutions for our clients, and support their growth by seamlessly combining our consulting and tech capabilities. At NRI Indonesia, we strive to solve social issues and contribute to a sustainable future.

<b>Our activities cover the following:</b>
- Planning, designing and implementing enterprise system
- Designing/implementing loyalty program
- Big data analytics
- Managing and operating systems particularly in the area of retail and distribution, manufacturing, finance and service industries

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Nomura Research Institute Indonesia

<ul>
	<li>Design, develop, and build highly scalable, cross-platform, and performant applications using the Flutter framework.</li>
	<li>Perform issue analysis, root-cause analysis, and issue resolution.</li>
	<li>Create any required technical documentation.</li>
</ul>

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Virtual Front Desk | Healthcare

Japanese Translator

Frontend Engineer (Flutter)