ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Conducts Initial Screening of candidates</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Orients all endorsed candidates to ensure they have a proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates</li>
	<li>Attends to Pertinent Related Activities</li>
</ul>

Process Management 

<ul>
	<li>In the position to make recommendations in order to improve current processes</li>
	<li>Involvement in new hire orientation</li>
</ul>

General Requirements:

<ul>
	<li>Will assist in hiring requirements for various levels - entry level, multilinguals up to mid to C-levels</li>
	<li>Identify, source and recruit for the hiring demands of our partner BPO / Call Center clients</li>
</ul>

Recruitment Staffing Officer | Mandaluyong | Day Shift

Remote Workmate is an Australian-owned offshore staffing company that helps business owners tap mission-critical expertise from highly skilled Filipino professionals. We help companies outsmart competitors and achieve remarkable growth.

By building and managing a high-performing remote team for you, we can improve workforce flexibility, boost productivity, and scale your business cost-effectively. At the same time, we get to provide Filipinos with fully remote jobs that offer work-life balance and help them build rewarding careers.

We have worked with over 500 businesses from different industries since 2014, and we are continuing to gain momentum globally. Our recruitment expertise and local knowledge enable us to find the best fit and fill positions effectively.

Remote Workmate

The CAD Technician plays a crucial role in the field of construction and engineering by providing precise technical support through their expertise in AutoCAD. This position demands meticulous attention to detail and proficiency in computer-aided design (CAD) software to facilitate the creation and modification of engineering drawings, blueprints, and various design documents. CAD Technicians are responsible for a wide range of tasks, including plan set updates, engineering detail revisions, material takeoffs, construction details, and permit corrections to ensure the seamless progression of construction projects.

 

Responsibilities:

<ul>
	<li>Demonstrate expertise in the utilization of AutoCAD 2021, ensuring that this essential software is leveraged effectively to create, edit, and manage technical drawings.</li>
	<li>Collaborate closely with the CAD Manager, Permit Manager, and Production Manager to ensure that templates and plan sets are consistently maintained in accordance with city standards and contemporary construction methodologies.</li>
	<li>Skillfully oversee tasks and schedules within CoConstruct/BuilderTrend, meticulously ensuring that project tasks progress in a timely and organized manner, with particular attention to preventing task delays.</li>
	<li>Conscientiously read, interpret, and comprehend the intricacies of design details and plan sets, ensuring that all technical documentation is thoroughly understood.</li>
	<li>Skillfully draft preliminary surveys, collaborating with Survey Technicians to establish a foundation for project design and development.</li>
	<li>Engage in productive collaboration with the Sales team to generate production drawings that align with project requirements and client expectations, thereby contributing to effective project execution.</li>
	<li>Stay informed and updated with the latest developments in AutoCAD software and drafting techniques, continuously expanding your knowledge and skill set to remain at the forefront of industry best practices.</li>
</ul>

CAD Draftsman

We’re using an IT industry solution to transform the process of recruitment management in different industries. Elite Talent Recruit is committed to building a culture that advocates diversity, inclusivity, and growth.  If you are a talented, output-driven individual that shares our values, feel free to submit your application.


Elite Talent Recruit

Job Summary:

We are looking for a Content Strategist who is passionate about content, copywriting, and brand strategy. You’ll help us come up with unique content ideas across social, web, email, and more. This role will be essential across our entire marketing department; jumping in wherever is needed.

Reports to Director of Brand Marketing.

Responsibilities:

<ul>
	<li>Coordinate developed brand content strategy.</li>
	<li>Collaborate with the social media coordinator to deploy paid and organic social media efforts. Provide social media support (copywriting, engagement, content creation etc.) as needed.</li>
	<li>Coordinate content needs with social media team and brand team.</li>
	<li>Assist with content marketing efforts to create high-converting ads, landing pages, and emails, especially video creatives on social media</li>
	<li>Working with project managers and team members to produce copy and wireframes.</li>
	<li>Researching and staying up to date on the latest developments in terms of search engine optimization, content trends, and consumer behavior</li>
	<li>Updating older content to meet new content standards</li>
	<li>Ensuring consistency across all content, from websites to social media channels and videos</li>
	<li>Repurpose content for multiple channels; including editing videos.</li>
</ul>

Content Writing

Copywriting

Social Media Management

Advertising

Content Strategist | Remote

Project Manager (Client Facing)

<ul>
	<li>Full-Time | 40 Hours per week</li>
	<li>With HMO</li>
	<li>Tuesday to Saturday 12:00 AM - 8:00AM Philippine Time</li>
</ul>

 

About the client:

The clients has a leading international brand, integrates Chinese and German technology in its expansive operations across America, Asia, Europe, and Australia. It's 47,000sqm manufacturing plant produces 15,000 elevator units, 5,000 escalator/moving walkway units, and 1,000 car lifts annually

 

About the role:

The role of the Project Manager is to oversee and manage the seamless coordination and execution of projects from inception through completion, focusing on drawing approvals, liaising between departments, and ensuring the delivery of high-quality elevator solutions on time and within budget.

 

Key Responsibilities and Timeline for Achievements:

 

First 2 Weeks: Onboarding and Familiarization

<ul>
	<li>Understand Company Processes: Gain a comprehensive understanding of the company's project management procedures, product portfolio, and operational workflow.</li>
	<li>Meet the Team: Introduction to the team, including direct reports, the design, finance, and installation departments to understand their roles and establish communication lines.</li>
	<li>Initial Project Review: Receive a briefing on current projects, their statuses, and upcoming milestones.</li>
</ul>

First Month: Integration and Initial Management

<ul>
	<li>Project Coordination Initiation: Start coordinating on at least two ongoing projects, focusing on tracking drawing approvals and revisions.</li>
	<li>Documentation Mastery: Begin managing the drawing approval process, ensuring the preparation of safety packs, operation manuals, and necessary project documentation.</li>
	<li>Stakeholder Engagement: Establish regular communication with clients, understanding their needs and ensuring their requirements are met promptly.</li>
</ul>

First 90 Days: Project Execution and Management

<ul>
	<li>Project Oversight: Take full responsibility for overseeing multiple projects, ensuring they are progressing as planned and within the outlined scope.</li>
	<li>Financial Coordination: Work closely with the finance department to monitor billing milestones, forward contracts for insurance requests, and prepare SOVs for clients.</li>
	<li>Performance Reporting: Provide the first comprehensive monthly project report detailing performance against milestones, financial status, and identification of any issues or delays.</li>
</ul>

In 180 Days: Process Improvement and Team Leadership

<ul>
	<li>Team Development: Provide mentorship and guidance to direct reports, fostering a collaborative team environment and enhancing team performance.</li>
	<li>Client Relations and Project Management: Lead project meetings with clients and management, showcasing an in-depth understanding of products and effectively communicating the company’s value proposition.</li>
</ul>

In One Year: Strategic Project Management and Leadership

<ul>
	<li>Strategic Project Review: Conduct a review of the projects undertaken in the year, analyzing successes, areas for improvement, and lessons learned.</li>
	<li>Leadership Excellence: Demonstrate leadership in managing the project team toward achieving exceptional project delivery and client satisfaction.</li>
	<li>Innovation and Growth: Propose new initiatives for project management innovation and contribute to the strategic planning for expanding the company’s project portfolio.</li>
</ul>

Project Manager | International Client

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Track accounts receivables and keeps aging amounts at targeted levels</li>
	<li>Check the status of submitted claims</li>
	<li>Resubmit claims for appeal</li>
	<li>Send out patient statements</li>
	<li>Do patient collection phone calls</li>
	<li>Respond to patient phone inquiries</li>
	<li>Accept phone payments</li>
</ul>

Collections Consultant | Healthcare

Job Summary:

As an Inventory Planner, you will play a crucial role in supporting our mission to restore confidence through safe and effective health and beauty solutions. In this dynamic role, you will collaborate closely with the Operations Coordinator to oversee logistics, fulfillment, and inventory planning activities, ensuring operational efficiency and supporting our business expansion efforts.

Responsibilities:

<ul>
	<li>Collaborate closely with the Operations Coordinator to supervise logistics, fulfillment, and inventory planning activities to support business expansion.</li>
	<li>Aid in devising and executing internal workflows to improve transparency and operational efficiency.</li>
	<li>Assist the Operations Coordinator in handling day-to-day operational duties and offering support as required.</li>
	<li>Keep track of inventory forecasting, considering lead times and fluctuations in demand.</li>
	<li>Create and manage inventory databases to facilitate efficient tracking of supplies and materials.</li>
	<li>Regularly assess inventory levels to ensure adequate stock availability while minimizing excess inventory.</li>
	<li>Validate inventory counts, locations, and statuses against physical inventory.</li>
	<li>Generate periodic reports on inventory status, vendor performance, and transportation operations.</li>
	<li>Conduct thorough checks of inventory records for accuracy and completeness.</li>
	<li>Monitor vendor performance and promptly address issues or concerns to ensure smooth operations.</li>
	<li>Supervise all inbound and outbound transportation activities to guarantee timely and cost-effective delivery.</li>
	<li>Prepare ad hoc reports on operational tasks, providing detailed insights and analysis to support decision-making processes.</li>
</ul>

Inventory Control

Inventory Planner | Remote

Job Summary:

We are seeking a skilled Senior Frontend Developer proficient in modern web development, specializing in crafting user-centric web applications using React/React Native, TypeScript, and Google Firebase. The ideal candidate should have a strong foundation in web technologies, an aptitude for problem-solving, and a passion for staying updated with the latest front-end trends.

Responsibilities:

<ul>
	<li>Build responsive and user-centric web applications using React/React Native and TypeScript.</li>
	<li>Utilize web technologies such as HTML/CSS, Sass, and Next.js for front-end development.</li>
	<li>Integrate with Firebase/Firestore for backend functionality and data management.</li>
	<li>Contribute effectively to front-end development projects, meeting project requirements and deadlines.</li>
	<li>Apply problem-solving skills to address challenges within projects.</li>
	<li>Collaborate within an agile environment, working effectively in team-based project settings.</li>
	<li>Stay updated with the latest advancements in frontend technology.</li>
	<li>Demonstrate a responsible work ethic and an interest in efficient cloud service utilization, possibly exploring Google Cloud.</li>
</ul>

HTML

Version Control (Git, SVN, HG)

React

SASS

Senior Frontend Developer | Remote

Job Summary:

We are looking for a detail-oriented and highly organized ASANA Project Manager who is a product master of the ASANA project management tool and a vanguard of productivity who will help plan, manage, and work on content pieces in Asana to publish and organize the team’s work projects.

Responsibilities:

<ul>
	<li>Effectively monitor and organize Asana as the main project management tool to take tasks/projects from start to finish.</li>
	<li>Manage and create templates for ad hoc requests and project kickoffs to keep team priorities on budget and schedule.</li>
	<li>Build out custom workflow templates for our company's standard services.</li>
	<li>Create templates in Asana to easily create work plans for the teams’ projects.</li>
	<li>Conduct training/orientation on how to use these tools and how to work together in Asana after they are created.</li>
	<li>Perform relevant tasks as may be assigned.</li>
</ul>

ASANA Project Manager | Remote

Job Summary:

As a Shopify Web Developer, you are expected to break the norm and make Shopify do things it's not supposed to do. Your role is crucial in enhancing our online store, ensuring it’s user-friendly, and maintaining its seamless operation. By stretching the boundaries of Shopify's capabilities, you will collaborate closely with our marketing and design teams to create an engaging, cohesive, and innovative online brand presence. Your ability to think outside the box and implement creative solutions will drive our online retail platform to new heights.

Responsibilities:

<ul>
	<li>Develop, test, and deploy dynamic and responsive web pages and features</li>
	<li>Customize Shopify themes and create custom Shopify themes to meet design requirements</li>
	<li>Optimize the website for speed, SEO, and overall performance</li>
	<li>Troubleshoot and resolve issues related to the website, including user interface issues, and ensure cross-browser compatibility</li>
	<li>Collaborate with cross-functional teams (e.g., marketing, design, and operations) to ensure a consistent brand representation</li>
	<li>Manage and maintain the technical aspects of the Shopify platform, including app integrations</li>
	<li>Monitor website analytics and make necessary adjustments to optimize performance</li>
	<li>Stay updated on emerging technologies and industry trends to keep our platform modern and competitive</li>
</ul>

jQuery

JavaScript

Shopify Web Developer | Remote

<ul>
	<li>Evaluates patients with kidney failure and plans, implements and documents nursing care.</li>
	<li>Initiates dialysis and monitors condition of the patients following the treatments.</li>
	<li>Schedule patients for treatments based on Nephrologist's recommendations.</li>
</ul>

Dialysis Nurses | Non Voice | Hybrid Set up | Alabang

<ul>
	<li>Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.</li>
	<li>Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.</li>
	<li>If customer tech problems cannot be handled over the phone, technical support representatives will schedule a repair crew to fix problems on-site.</li>
	<li>Keep logs of all calls answered and addressed, including dates and times.</li>
</ul>

Customer Service

Technical Support Representatives | Telecom Account | Davao

Job Summary:

We are seeking an exceptional Accounting leader to assume a crucial role in overseeing the financial integrity and efficiency of our accounting operations. You will be responsible for managing the company's financial processes, ensuring compliance with accounting standards, and providing strategic guidance to optimize financial performance. This position demands a seasoned accounting professional with a keen eye for detail, strong leadership skills, and a dedication to driving excellence.

Responsibilities:

Financial Reporting and Compliance:

<ul>
	<li>Oversee the preparation of accurate and timely financial statements, including balance sheets, income statements, and cash flow statements.</li>
	<li>Ensure compliance with GAAP (Generally Accepted Accounting Principles) and other relevant accounting standards in all financial reporting activities.</li>
	<li>Coordinate with external auditors to facilitate the annual audit process and address any audit findings or recommendations.</li>
	<li>Partner with the FP&amp;A team to manage financial modeling and forecasting including cash planning.</li>
	<li>Execute timely month end and year-end closing processes</li>
	<li>Prepare and review financial statements ensuring accuracy and compliance</li>
	<li>Manage annual financial audits to ensure audits are completed on time and within budget</li>
</ul>

Internal Controls and Risk Management:

<ul>
	<li>Establish and maintain effective internal controls to safeguard company assets and ensure the accuracy of financial records.</li>
	<li>Identify and assess financial risks, and develop strategies to mitigate risks and strengthen internal controls.</li>
	<li>Monitor compliance with internal control procedures and implement improvements as needed to enhance efficiency and effectiveness.</li>
</ul>

Accounts Payable Management:

<ul>
	<li>Supervise the accounts payable function, ensuring timely and accurate processing of invoices and payments.</li>
	<li>Review and approve vendor invoices, expense reports, and customer invoices, ensuring adherence to company policies and procedures.</li>
</ul>

Accounts Receivable Management:

<ul>
	<li>Supervise the accounts receivable function, collecting and reconciling payments due from customers within specified timeframes.</li>
</ul>

Tax Planning and Employee Compliance:

<ul>
	<li>Collaborate with tax advisors to develop tax strategies and ensure compliance with federal, state, and local tax regulations.</li>
	<li>Oversee the preparation and filing of tax returns, including income tax returns, sales tax returns, payroll tax, and other required filings.</li>
	<li>Stay informed about changes in tax laws and regulations and proactively address potential tax implications for the company.</li>
	<li>Manage Company/employee expenses and management of BambooHR.</li>
	<li>Manage the timely renewal and negotiation of insurance policies, including healthcare coverage.</li>
</ul>

Financial Reporting

Accounts Payable

Internal Audit

Accounts Receivable

Finance Controller | Remote

This is a remote position.

Sales Development Representative 
 

<ul>
	<li>Full-Time | 40 Hours per week</li>
	<li>Rate: 60,000 PHP with HMO on the first day of engagement</li>
	<li>Tuesday to Saturday, 12:00 AM - 8:00 AM Philippine Time</li>
</ul>

Objective:

The primary role of the Sales Development Representative is to spearhead the growth initiatives, market penetration, and revenue enhancement for a leading international elevator solutions brand. This involves strategic planning, team leadership, effective negotiation, and stakeholder engagement to ensure the company's expansion in its operational territories across America, Asia, Europe, and Australia.

Key Responsibilities and Timeline for Achievements:

First 2 Weeks:

<ul>
	<li>Orientation and understanding of the company's products, services, technological integration, and operational framework.</li>
	<li>Initial meetings with the sales and marketing teams to understand current strategies, challenges, and market positioning.</li>
	<li>Familiarization with the CRM database, sales records, and existing client portfolios.</li>
</ul>

First Month:

<ul>
	<li>Begin outbound calling to the list of leads.</li>
	<li>Make an average of 70-80 calls per day, adhering to the provided script with the aim to set appointments.</li>
	<li>Achieve a target of setting at least 10 appointments by the end of the first month.</li>
	<li>Update accounts on CRM and reports generation</li>
	<li>Update account information of leads based on what is being provided.</li>
	<li>Track deal flow and generate Sales report for management review</li>
	<li>Refine calling strategies based on initial feedback and results.</li>
	<li>Participate in weekly review meetings to discuss challenges and strategies for improvement.</li>
</ul>

First 90 Days:

<ul>
	<li>Increase the number of successfully set appointments.</li>
	<li>Aim to set 20 appointments per month by optimizing call strategies and improving engagement techniques.</li>
	<li>Contribute to the refinement of the calling script and processes.</li>
	<li>Provide feedback on script effectiveness and suggest modifications based on experiences.</li>
	<li>Focus on generating and nurturing leads, ensuring they are adequately warmed up for high-level discussions with the CEO. This involves scheduling meetings, preparing comprehensive briefs on potential clients, and coordinating seamlessly with the CEO’s office to facilitate these discussions</li>
</ul>

In 180 Days:

<ul>
	<li>Utilize insights and relationships built during the first 90 days to effectively address client needs, offer customized solutions, and negotiate favorable terms that align with strategic business goals.</li>
	<li>Conduct performance evaluations for the entire business development team, ensuring alignment with sales objectives and operational standards.</li>
	<li>Introduce innovative sales and marketing tactics based on industry trends and competitor analysis to stay ahead in the market.</li>
	<li>Develop and implement an initial training program for new hires, emphasizing product knowledge, sales techniques, and customer service excellence.</li>
</ul>

In a Year’s Time:

<ul>
	<li>Demonstrate significant contribution to the company's market reach and revenue growth, with a solid portfolio of new clients and successful projects.</li>
	<li>Lead the business development team to exceed the annual sales targets and set higher benchmarks for the following year.</li>
	<li>Foster a culture of continuous learning, improvement, and innovation within the team, aligning with the company's commitment to quality and excellence.</li>
</ul>

Sales Development Representative

<ul>
	<li>Performs Utilization Management (UM) reviews in accordance with U.S. State/Federal and other mandated regulations.</li>
	<li>Maintains compliance with regulatory changes affecting UM.</li>
	<li>Reviews UM requests for services against established clinical review criteria, referring cases not meeting criteria to a physician reviewer or prescribed escalation protocol.</li>
	<li>Releases UM determinations to claim stakeholders following client-established protocols.</li>
	<li>Maintains all required UM review documentation in the UM software in a timely manner.</li>
	<li>Serves as first level contact for customer concerns pertaining to UM reviews.</li>
</ul>

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