It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Conducts interview with users as part of the systems analysis stage of systems development

Coordinate with users in preparing data flow diagram and entity relationship diagram

Analyze user output requirements, present system process flow, DFD and ERD in preparation for data modelling activity

Prepare program specification if the proposed system including screen and report prototypes

Convey program specifications to programmer for development, or if necessary, handle coding of complex application programs

Prepares system level test scripts and test data

Conducts system level testing and ensure output requirements are obtained accurately

Lead project team in conducting user training program

Ensures that procedures for backup and recovery, for all deployed/implemented programs per application system assigned

IT Business Analyst

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
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Reward 
(e.g,, Globe
Prepaid Load Card)

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Messenger 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

MS Office

Technical Support Specialist | Gaming Console

Technical Support

Technical Support Associate

<ul>
	<li>Take incoming calls or messages on reported cybersecurity issues</li>
	<li>Gather information from the user to understand the source of the cybersecurity breach and area of vulnerability</li>
	<li>Provide guidance to the customers on how to recover or restore any files</li>
	<li>Guide customers or users on how best to secure their software and security data</li>
	<li>Report the issue for tracking and resolution</li>
</ul>

Technical Support Specialist | Cybersecurity Account | Fort BGC

<ul>
	<li>Assist and guide users on installation and to perform fixes over the phone.</li>
	<li>Document calls and their resolutions for future reference.</li>
	<li>Prioritize and schedule technical problem resolution.</li>
	<li>Evaluate system potential by testing compatibility of new programs with existing programs.</li>
	<li>Evaluate expansions or enhancements by studying work load and capacity of computer system.</li>
</ul>

Technical Support Specialist | Pasay

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We are seeking an incredibly detail-oriented and organized Contract Specialist to join our Finance-Operations team. The successful candidate will be responsible for processing, managing, organizing, and maintaining the company's financial and operational documents. This role is pivotal in maintaining solid customer relationships specifically from a commercial-transactional perspective centered around our service agreements. The role is crucial in ensuring that our documentation is accurate, up-to-date, and compliant with regulatory standards.

Job Description

<ul>
	<li>Leveraging cloud applications to create, manage, store, and maintain company financial and operational documentation.</li>
	<li>Drafting and reviewing contracts and other organizational documents; </li>
	<li>Compile all initial assessments, special instructions, and manage internal/external correspondence.</li>
	<li>Tracking contract milestones, deadlines, and correspondence with all parties.</li>
	<li>Ensuring compliance with legal and regulatory requirements.</li>
	<li>Standardizing formats and templates, implementing version control and document archiving.</li>
	<li>Follow a basic contract lifecycle process for client service agreements, amendments, and variations.</li>
	<li>Collaborating with internal teams and stakeholders, providing feedback for all documentation requirements.</li>
	<li>Tactfully facilitate contract negotiation.</li>
	<li>Routinely generate and run accurate reports.</li>
	<li>Coordinate implementation of client setup requirements by reviewing them with internal stakeholders.</li>
	<li>Work alongside Business Development to maintain product-pricing-terms data is complete, accurate and up-to-date.</li>
	<li>Prove you have read this thoroughly and provide your favorite netflix series with your application.</li>
	<li>Work with organizational groups to ensure consistency of excellent documentation practice across the company.</li>
</ul>

Contract Specialist

<ul>
	<li>Produce call reports.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Document all call information according to standard operating procedures.</li>
</ul>

Customer Relation Specialist

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

We are seeking for experienced IT Project Manager to join our team at Questronix Corporation. As an IT Project Manager, your responsibilities will include ensuring that our IT project is completed on time, within scope, and within budget. You will be a hands-on leader and oversee the whole project cycle, including initiation, planning, execution, monitoring, control, quality assurance, and closeout. We are located at Makati but this position is a hybrid role implying that some work from home is acceptable.

Senior Project Managers must develop a plan of action to get a project completed, working across offices to ensure their needs and wants are included within the confines of the project and budgetary restrictions.

 

Senior Project Managers may have the following duties:

Develop project plans that identify resource and budgetary needs

Host project meetings at least once a week with team and managers

Provide feedback, advice, project updates and encouragement to team members

Manage deadlines and push the team to ensure timeliness

Coordinate with vendors and suppliers as needed

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

Performs other duties as assigned

Sr. IT Project Manager

Installs, administers, and troubleshoot customers security solutions

Troubleshoot any access problems and implement network security policies and application security, access control and corporate data safeguards and monitor patch management to ensure network equipment and operating systems are protected against vulnerabilities

Ensure the network's security, protection against unauthorized access, modification, or destruction

Configuring and supporting security tools such as anti-virus software and patch management systems

Scanning and assessing network for vulnerabilities

Monitoring network traffic for unusual activity

Implementation of email security standards 

Maintain email security infrastructure, providing stability by developing tools, policies, processes, and procedures for the operations teams

Provide a secure environment, by implementing controls to manage and mitigate risks

Develop automated metrics reporting capabilities

Work with colleagues to provide consistent processes and solutions and Implement network security policies, application security, access control and corporate data safeguards

Investigate &amp; Troubleshoot root causes when escalated from operations

Performs other tasks as instructed by immediate superior and/or Senior IT Manager

Cyber Security Administrator

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

● Bachelor’s degree holder, preferably fresh graduates. No experience required. 
● Can be trained and quick to adapt and absorb information 
● Detail-oriented, quality-focused, and meticulous 
● Well-organized and highly motivated with a strong work ethic 
● Good communication and strong comprehension skills in written and spoken English 
● Ability to work independently, cooperatively, and collaboratively as a team member 
● Ability to work on repetitive tasks efficiently and effectively with minimal errors 
● Can maintain the confidentiality of all information at all cost 
● Can handle stress and work under pressure

Language Annotation Specialist

Geodata Systems Technologies, Inc. (Geodata Systems] is the premier provider of smart mapping and spatial analytics solutions in the Philippines. We deliver innovative geospatial services and solutions for every industry since 1991.

Geodata Systems is the Sole Authorized Philippine Distributor of Esri, the global market leader in geographic information systems (GIS] and the company that developed ArcGIS, the most powerful mapping and spatial analytics software. It has established business relationships with companies in the USA and the Asia Pacific, and local business partners for marketing, product development, and solution provisioning.

Geodata Systems’ diverse staff and network of consultants are trained and experienced in many disciplines, from geography and forestry to geology and economics. They are strategically teamed to provide sound and adequate counsel.

Geodata Systems is an ISO 9001:2015 certified company. Our Quality Management System conforms to the requirements of the International Organization for Standardization (ISO] that covers (1] Provision of Design and Development of Projects using GIS and Mapping Solutions; (2] Sales and Marketing of GIS Platform and Geospatial Content; (S] Provision of Training and Technical Support; (4] Provision of Survey, Mapping, and Geospatial Content Services.

Geodata Systems is the only IT partner of the Local Government Training Institute - Philnet and has multiple affiliations with certifying bodies. Our company is registered with the government electronic procurement system and accredited supplier of DBM.

Geodata Systems Technologies, Inc.

<ul>
	<li>Provide expert guidance and consulting services to clients on GIS implementation, data management, spatial analysis, and geospatial technology integration.</li>
	<li>Lead and manage GIS projects from initiation to completion, including project planning, resource allocation, progress tracking, and ensuring project objectives are met within budget and timelines.</li>
	<li>Perform complex spatial analysis tasks, including spatial data modeling, geoprocessing, and network analysis, to derive meaningful insights and support decision-making processes.</li>
	<li>Collaborate closely with clients to understand their business requirements, translate them into GIS solutions, and provide ongoing support and guidance.</li>
	<li>Stay updated on the latest advancements in GIS technology, tools, and methodologies, and apply relevant innovations to improve consulting services and deliver added value to clients.</li>
</ul>

Senior Consultant

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Search Engine Technical Support Specialist | Fort Bonifacio, BGC

Develop and implement front-end and back-end components of web applications using modern technologies and frameworks 

Collaborate with designers and other developers to create responsive and user-friendly interface

Design and develop Restful API for seamless communication between front-end and back-end systems 

Write clean, efficient, and well documented code following best practices and coding standards 

Ensure the scalability, performance and security of web applications by implementing appropriate architectural patterns and security measures 

Conduct thorough testing and debugging to identify and resolve issues promptly 

Participate in agile development processes, including sprint planning, daily stand-ups and sprint reviews 

Stay updated with emerging technologies and industry trends

Programmer I

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Is this role right for you?

We are seeking a meticulous and results-driven Credit and Collections Specialist to join our dynamic team for a project based. The ideal candidate will be responsible for managing the credit and collections process efficiently, ensuring timely payments from customers, and minimizing bad debt losses. This role requires excellent communication skills, attention to detail, and a proactive approach to resolving payment issues.

What are your responsibilities?

<ul>
	<li>Evaluate creditworthiness of new and existing customers by analyzing financial information, credit reports, and payment histories.</li>
	<li>Establish and monitor credit limits for customers in accordance with company policies and procedures.</li>
	<li>Manage the collections process by contacting customers regarding overdue payments, negotiating payment plans, and resolving payment discrepancies.</li>
	<li>Collaborate with sales, client success and finance teams to address customer inquiries and resolve billing disputes in a timely manner.</li>
	<li>Maintain accurate records of customer interactions, payment arrangements, and collection efforts using the company's CRM system.</li>
	<li>Prepare weekly and monthly reports on accounts receivable aging, collection activities, and bad debt reserves for management review.</li>
	<li>Implement strategies to reduce delinquency rates and improve cash flow, while maintaining positive customer relationships..</li>
</ul>

Key Performance Indicators (KPIs):

<ul>
	<li>Collections Target: Achieve collection targets by collecting at least half of the assigned target amount within the specified time frame.</li>
	<li>Days Sales Outstanding (DSO): Maintain DSO within acceptable limits by efficiently collecting payments from customers.</li>
	<li>Bad Debt Ratio: Keep bad debt losses below a specified percentage by effectively managing credit risk and collections activities.</li>
	<li>Customer Satisfaction: Ensure high levels of customer satisfaction by resolving payment issues promptly and professionally.</li>
	<li>Accuracy of Records: Maintain accurate and up-to-date records of customer accounts, payment arrangements, and collection activities.</li>
</ul>

Accounts Payable

Accounts Receivable

Credit and Collections Specialist

A premium account in Ortigas is hiring experienced Technical Support Representatives (Dayshift and Mid-shift) with the following roles:

<ul>
	<li>Providing the first point of contact for support and maintenance of computer equipment</li>
	<li>Responsible for answering and resolving advanced product technical-support questions received from customers</li>
	<li>Assist customers with remote installation of new or to rebuild existing computer's configure hardware, peripherals, services, settings, directories, storage, among others.</li>
</ul>

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