M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Key Role

Prepare reports, analysis of available data and interpret client reports both qualitatively and quantitatively. He/She will be responsible for creating reports that maybe classified under the following terms. Basic data to which is the most frequent and easier to prepare and analyze. Extensive data report to which includes massive data and longer duration of content and data analytics is heavy. Last is the analysis report where one requires reading and analyzing each content of clips and coming up with a summary or recommendation based on the data gathered. To do this, the Report Analyst will have to work directly with the Operations Manager and the Assistant Operations Manager to ensure that reports are accurate and delivered in a timely manner and with a level of quality that ensures client satisfaction with every report submitted. The Media Analyst, in cooperation with the Operations Manager, is also responsible for establishing work processes that maximize the time and efficiency of creation of reports and thus ensure pro-activity in achieving company and client objectives.

 

Key Responsibilities

<ul>
	<li>To interpret and understand gathered and available data both qualitatively and quantitatively</li>
	<li>Create reports and presentations providing clear analytics story based on assigned clients and can accomplish reports based on scheduled deadlines.</li>
	<li>To present to clients accomplished media data report and can communicate the gathered data with clear understanding of the content data.</li>
	<li>Create and manage report deliverables against detailed scope of work with clear communication of applicable insight and data.</li>
	<li>Responsible for managing media data and other research work for completion of reports and presentations.</li>
	<li>Coordinate across different functioning business units for proper interpretations and development of reports.</li>
	<li>Identify, analyze, and interpret trends or patterns in complex data sets</li>
	<li>Proactively cooperate in joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.</li>
	<li>Updating of data information in the company website.</li>
	<li>Use statistical methods to analyze data and generate useful business reports</li>
	<li>Must be up to date with current news and social media noise, trends and other current events</li>
</ul>

Media Analyst | MMI

At 7Gen a group of companies , we're looking at corporate functions like communications, HR and corporate planning through the lens of big data and artificial intelligence. We're creating cutting-edge, generative AI software that transforms how businesses operate. If you are eager to make an impact and immerse yourself in the exciting world of AI-driven solutions, you might want to try out for our growing team!

One of our companies is Media Meter Inc. It is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Client Success Head supervises a cross-functional team dedicated to Media Meter’s customer engagement. The role focuses on maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding, and training clients, and minimizing churn. The Head of Client Success should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.

Key Responsibilities :

<ul>
	<li>Responsible for building and leading the CS Team – Coaching and monitoring job results.</li>
	<li>Maintain a detailed understanding of products and services of MMI to properly assist the CSM Team and suggest the best solution to client needs.</li>
	<li>Ensuring that clients are getting quality support from the entire client success team.</li>
	<li>Maintaining and monitoring of the account renewals and pending receivables of the team.</li>
	<li>Forming retention and account upgrade strategies to minimize churn and increase sales growth.</li>
	<li>Establish clear retention goals and process milestones for the client and employees to work toward.</li>
	<li>Focuses on adding value to the current subscription and reducing the churn rate.</li>
	<li>Analyze client data to improve services and client experience.</li>
	<li>Improving processes such as fixing the gaps between operations, sales, IT &amp; Finance, onboarding process, tutorials and trainings</li>
	<li>Gathering of feedback from internal and external clients to improve the product and provide better client experience.</li>
	<li>Providing weekly &amp; monthly reports on overall sales, churn &amp; upsell.</li>
	<li>Creating individual development plans for team members</li>
</ul>

Client Success Head

The Junior Back-end Developer will report to the Infrastructure Team Lead. He will be trained and will perform the following under the supervision of the DevOps EngineerThe following items will be your job description;

<ul>
	<li>How to automate the entire DevOps pipeline, including application performance monitoring, Continuous integration (CI) and continuous delivery (CD) cycles, infrastructure and configuration management, and other similar activities as approved by the Infrastructure Team Lead.</li>
	<li>Familiarize in DevOps toolset, coding, and scripting.</li>
	<li>Familiarize in code releases and deployments.</li>
	<li>How to connect various application elements, such as libraries, software development kits, and APIs, and integrates other components with the help of coding and scripting as concurred by the Project Team.</li>
	<li>Familiarize in configuration and database management such as MySQL, Mongo</li>
	<li>How to identify and deploy cybersecurity measures by continuously performing vulnerability assessment and risk management.</li>
	<li>Coordinate and communicate within the IT team all improvements relative to the DevOps, particularly new implementation of deployment, testing, and support processes.</li>
	<li>Submit self-evaluation and participate in team’s evaluation every quarter.</li>
	<li>How to manage and maintain the company’s cloud platforms as approved by the Infrastructure Team Lead and as concurred by the Project Team.</li>
</ul>

Junior Back End Developer

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

● Produces advertising content according to client brief such as but not limited to

i. Website features / Branded Features/listicles

ii. Develop scripts / create shot lists for video projects

iii. Social media post copies/captions for uploads

iv. Create interview guide questions

● Assists Marketing in creating content for its audience/advertiser/readership

promotion

● Ensures that the advertising content developed meets qualitative and quantitative

measures or objectives agreed on in the advertising contract

● Ensures that project delivery is timely with the goal of client and partner

satisfaction.

● Develops creative content concepts for production and implementation as

required by advertisers or as required by management

● Assists sales team during client event coverages and gathers content (agreed on

in the contract) such as

i. Photos of significant moments during the event

ii. Interview key personnel

iii. Take videos of the event

iv. Mount a live broadcast

● Performs other related tasks that may be assigned from time to time.

Computer Literacy / Basic Computer Skills

Content Creator | Sales and Marketing | Cebu

Is this role right for you?

We are looking for a motivated and enthusiastic Junior Reddit Community Manager to join our team. As a Junior Reddit Community Manager, you will assist in managing and growing our brand's presence on Reddit by engaging with the community, moderating discussions, and fostering positive interactions. This is a great opportunity to develop your skills in community management and contribute to the growth of our online community.

What are your responsibilities?

<ul>
	<li>Assist in managing and moderating our brand's presence on Reddit, ensuring compliance with community guidelines and policies</li>
	<li>Engage with the Reddit community by responding to comments, answering questions, and addressing concerns in a timely and professional manner</li>
	<li>Monitor discussions, threads, and subreddits related to our brand and industry to stay informed and identify opportunities for engagement</li>
	<li>Contribute to the creation and organization of discussions, contests, and AMAs (Ask Me Anything) to foster community participation and user-generated content</li>
	<li>Collaborate with the Senior Reddit Community Manager and internal teams to gather insights and provide feedback on community sentiment and trends</li>
	<li>Stay updated on Reddit's policies, best practices, and industry trends to ensure compliance and effective community management</li>
	<li>Assist in implementing and enforcing community guidelines and rules to maintain a positive, respectful, and inclusive environment</li>
</ul>

Jr Reddit Community Manager

Is this role right for you?

We are seeking a Junior Content Marketing Specialist to join our team at 7GEN. As a key member of the marketing team, you will play a crucial role in crafting compelling and engaging content to promote our products and enhance our brand presence.

What are your responsibilities?

<ul>
	<li>Develop and create high-quality written and visual content for various marketing channels, including blog posts, social media, emails, and website.</li>
	<li>Collaborate with cross-functional teams to gather insights and information about our SaaS and AI products for content creation.</li>
	<li>Conduct market research to stay informed about industry trends, competitor activities, and emerging technologies.</li>
	<li>Assist in managing and maintaining content calendars to ensure a consistent and strategic content distribution.</li>
	<li>Optimize content for SEO to increase organic visibility and drive traffic to our digital platforms.</li>
	<li>Monitor and analyze the performance of content using relevant metrics, and adjust strategies accordingly.</li>
	<li>Contribute to the development of marketing campaigns and initiatives to support overall company objectives.</li>
</ul>

Jr Content Marketing Specialist

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. Responsibilities include…

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer | Web Scraping

As a Media Relations Specialist, you will collaborate with the team to build a solid foundation for each client project. This starts with meticulously researched information relevant to the client’s lines of business and media opportunities. Drawing on your experience in the industry, you will use your keen sense of "what works" to craft media pitches that articulate the client's core messages and unique brand differentiators. You will be undaunted by the competitive media environment, and pursue all available opportunities to secure client coverage week in and week out.

Key Duties and Responsibilities :

<ul>
	<li>Help key account managers build relationships with journalists and media outlets</li>
	<li>Assist in developing work plans for campaigns and in project management</li>
	<li>Identify audience and appropriate formats for media for campaign purposes</li>
	<li>Spearhead ideation to develop news angles that fit the clients' storylines and brand differentiators</li>
	<li>Prepare press releases and media materials for distribution, gather and organize complementary visuals, and ensure that all the pieces of the story come together in a flawless and appealing package for journalists</li>
	<li>Implement media relations with national, regional, and local media outlets</li>
	<li>Serve as an organized project manager, overseeing project timelines and media deadlines</li>
	<li>Master client subject matter and assess daily news inquiries and cycles to identify opportunities to generate news coverage</li>
	<li>Assist the Client Success team and other staff in the development of public relations campaigns</li>
	<li>Under the supervision of the PR Account Director, coordinate with the media monitoring team in developing media mileage reports for internal analysis and as a means of measuring return-on-investment</li>
	<li>Identify audience and appropriate formats for media for campaign purposes</li>
	<li>Compile thorough, accurate results and activity reports for clients on a monthly, quarterly, and annual basis</li>
</ul>

Relationship Management

Public Relations (PR)

Media Relations Specialist

Gobo Creative is a full-service, Philippine-based creative agency with a client list that spans the globe. The company carries expert capabilities in brand building, thematic campaigns, digital marketing strategies, and design, but, above all, we are problem solvers - for our clients and their customers.

Gobo Creative

<ul>
	<li>Conduct constant market research to identify the best media platforms</li>
	<li>Manage advertising budgets and make necessary adjustments for campaign optimization.</li>
	<li>Monitor and analyze campaign performance, providing recommendations for improvement.</li>
	<li>Prepare and present reports on campaign status and key performance metrics</li>
	<li>Lead and deliver campaigns across standard media</li>
	<li>Define project scope and provide clear instruction to both the creative and development teams</li>
	<li>Ensure that the account needs are properly communicated to the project team</li>
	<li>Manage workload, meet deadlines, track hours, and pay attention to project details.</li>
	<li>Review the quality of work to ensure that it meets the company standards</li>
	<li>Manage project tasks and communication among the teams while keeping the projects on time and on budget</li>
	<li>Work with creative teams to ensure timely delivery of ad materials</li>
	<li>Adheres to media’s best practices per platform in terms of design</li>
</ul>

Media Buyer

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

Fashion Designer

Is this role right for you?

As a Junior Discord Community Manager, you will assist in managing and growing our brand's presence on Discord by fostering engagement, facilitating discussions, and ensuring a positive and inclusive community environment. This is an exciting opportunity to develop your skills in community management and contribute to the growth and success of our Discord community.

 

What are your responsibilities?

<ul>
	<li>Assist in managing and moderating our brand's presence on Discord, ensuring compliance with community guidelines and policies</li>
	<li>Engage with community members by responding to messages, questions, and concerns in a timely and friendly manner</li>
	<li>Facilitate discussions and encourage community participation by initiating and organizing events, contests, and conversations</li>
	<li>Monitor and moderate chat channels to ensure a positive and respectful environment for all community members</li>
	<li>Collaborate with the Senior Discord Community Manager and internal teams to gather insights and provide feedback on community sentiment and trends</li>
	<li>Stay updated on Discord's features, updates, and best practices to ensure effective community management</li>
	<li>Assist in implementing and enforcing community guidelines and rules to maintain a welcoming and inclusive community space</li>
	<li>Analyze community feedback and metrics to provide insights and suggestions for improving community engagement and satisfaction</li>
	<li> </li>
</ul>

Jr Discord Community Manager

Job Summary: The Regional Visual Merchandiser is responsible for developing and implementing visual merchandising strategies and guidelines across a designatedregion/cluster. This role aims to maximize sales, enhance the brand image, and create an inviting shopping environment.

Key Responsibilities:

<ol>
	<li>Visual Merchandising Strategy: Develop and execute a regional visual merchandising strategy in alignment with the company's overall brand objectives.</li>
	<li>Store Visits and Audits: Regularly visit retail locations within the region/cluster to ensure compliance with visual merchandising standards and guidelines.</li>
	<li>Planogram Development: Create planograms and merchandise layouts that optimize product placement and highlight key collections or seasonal items.</li>
	<li>Fixture Placement: Determine the placement of fixtures, racks, and displays to maximize space utilization and traffic flow while adhering to safety regulations.</li>
	<li>Visual Displays: Design and set up eye-catching window displays, in-store displays, and product presentations to attract and engage customers.</li>
	<li>Visual Guidelines: Develop and distribute visual merchandising guidelines to store teams, ensuring consistent implementation.</li>
	<li>Training and Coaching: Provide training and coaching to store staff on visual merchandising techniques, including proper product handling, folding, and display maintenance.</li>
	<li>Inventory Management: Collaborate with the inventory management team to ensure that merchandise is replenished and rotated appropriately to maintain freshness and relevance.</li>
	<li>Feedback and Reporting: Collect feedback from store managers and customers to continuously improve visual merchandising strategies. Prepare and submit regular reports on visual merchandising performance within the region.</li>
	<li>Budget Management: Manage and allocate budgets for visual merchandising materials, fixtures, and supplies.</li>
	<li>Trend Analysis: Stay updated on industry trends and competitor activities to adapt and enhance visual merchandising strategies accordingly.</li>
	<li>Compliance: Ensure compliance with safety, regulatory, and legal requirements in visual merchandising activities.</li>
</ol>

Visual Merchandiser

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

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Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Service Desk Analyst | Ortigas

JoyRide is a leading homegrown superapp in the Philippines offering on-demand services in ride-hailing, delivery, and e-commerce. Operating 24/7, JoyRide covers cities across Metro Manila, Bulacan, Cavite, Laguna, Metro Cebu and more!

Launched in 2019, JoyRide started as a motorcycle taxi service as an answer to the call of commuters for a safe and reliable transport alternative. Since then, JoyRide has served millions of bookings across the country and has successfully evolved into a superapp.

JoyRide's mission has always been to empower its growing network of customers, driver-partners, and merchant partners by providing convenient and accessible solutions through a scalable multi-service technology platform. Today, JoyRide continues to grow its list of product offerings and is committed to providing quality value-for-money services to everyone and anyone who needs them.

JoyRide PH

Job Responsibilities:

<ul>
	<li>Collaborate with the team to ensure consistency of designs across various media outlets</li>
	<li>Create compelling and effective logos, designs, print, and digital media</li>
	<li>Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends</li>
</ul>

Graphic Designer

Key Responsibilities:

<ol>
	<li>Develop Marketing Strategies:

	<ul style="list-style-type: disc;">
		<li>Create and execute comprehensive marketing plans that align with the company's goals and objectives.</li>
		<li>Conduct market research to identify trends, competitors, and customer preferences.</li>
		<li>Define target customer segments and tailor marketing strategies accordingly.</li>
	</ul>
	</li>
	<li>Brand Management:
	<ul style="list-style-type: disc;">
		<li>Maintain and enhance the brand's image and identity.</li>
		<li>Ensure brand consistency across all marketing channels and materials.</li>
		<li>Manage and protect the brand's reputation.</li>
	</ul>
	</li>
	<li>Digital Marketing:
	<ul style="list-style-type: disc;">
		<li>Oversee the company's online presence, including the website, social media, email marketing, and online advertising campaigns.</li>
		<li>Monitor website traffic, SEO, and user engagement to optimize digital marketing efforts.</li>
		<li>Stay updated on digital marketing trends and incorporate them into strategies.</li>
	</ul>
	</li>
	<li>Advertising and Promotion:
	<ul style="list-style-type: disc;">
		<li>Plan and execute advertising campaigns, both online and offline, to increase brand awareness and drive traffic to stores and the e-commerce platform.</li>
		<li>Collaborate with creative teams to develop compelling marketing collateral, including visuals, videos, and copy.</li>
	</ul>
	</li>
	<li>Customer Engagement:
	<ul style="list-style-type: disc;">
		<li>Develop and implement customer loyalty programs and engagement strategies.</li>
		<li>Collect and analyze customer feedback and data to improve products and services.</li>
		<li>Foster a strong sense of community among customers and brand advocates.</li>
	</ul>
	</li>
	<li>Budget Management:
	<ul style="list-style-type: disc;">
		<li>Develop and manage the marketing budget, ensuring efficient allocation of resources.</li>
		<li>Monitor expenses and track the return on investment (ROI) of marketing initiatives.</li>
	</ul>
	</li>
	<li>Team Leadership:
	<ul style="list-style-type: disc;">
		<li>Lead and manage a team of marketing professionals, including coordinators, designers, and content creators.</li>
		<li>Provide guidance, training, and mentorship to team members.</li>
	</ul>
	</li>
	<li>Collaboration:
	<ul style="list-style-type: disc;">
		<li>Work closely with other departments, such as merchandising, sales, and product development, to align marketing strategies with business objectives.</li>
		<li>Collaborate with external agencies, vendors, and influencers as needed.</li>
	</ul>
	</li>
</ol>

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