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Elite Talent Recruit

Job Summary:

As Senior UX/UI Designer your role will be responsible for translating user research into digital design solutions that follow the brand’s visual identity. This person will be critical in enhancing user experience through storytelling, story maps, wireframes, and prototypes for the True Classic website, app, and digital experiences in a fast-paced, data-driven atmosphere. This position will be instrumental in driving growth by optimizing the UI, UX, and conversion rates at each stage of the customer lifecycle, including our website, web app, and other digital touchpoints. You help define internal standards and verify overall design quality. Your mindset is strategic and you have the big picture in mind.

 

Responsibilities:

<ul>
	<li>Gather and evaluate user requirements and Lead user research + testing initiatives.</li>
	<li>Brainstorm design ideas to inform the product development process.</li>
	<li>Illustrate design ideas using storyboards, process flows, and sitemaps to maximize site, landing page, and ad performance.</li>
	<li>Design graphic user interface elements, like menus, tabs, widgets, page navigation buttons, and search fields</li>
	<li>Create visual elements for websites, mobile apps, and other formats. </li>
	<li>Develop prototypes that clearly illustrate how sites function and look</li>
	<li>Ensure end-to-end user journey with product converts or meets the desired outcome</li>
	<li>Create original graphic designs (e.g. images, sketches, and tables)</li>
	<li>Prepare and present rough drafts to internal teams and key stakeholders</li>
	<li>Identify and troubleshoot UX problems (e.g. responsiveness) and conduct layout adjustments based on user feedback</li>
	<li>Develop and maintain brand guidelines ensuring consistent design throughout the website experience by adhering to style standards on fonts, colors, and images</li>
	<li>Work closely and collaboratively with the web development team to ensure effective implementation </li>
	<li>Work closely and collaboratively with senior graphic designers to ensure all UI follows brand design standards</li>
	<li>Work closely and collaboratively with the merchandising team to ensure product marketing goals are communicated throughout the user experience on the site</li>
	<li>Work with creative and marketing to ensure collateral is consistent with brand guidelines and with the acquisition team to develop high-converting landing pages.</li>
</ul>

User Research

Web Design

Senior UX/UI Designer | Remote

Our group of companies range from services, food and beverage, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ol>
	<li>Analyzing user requirements</li>
	<li>Writing and testing code, refining and rewriting it as necessary</li>
	<li>Researching, designing and writing new software programs</li>
	<li>Research, develop and implement UI/UX designs</li>
	<li>Developing existing programs by analyzing and identifying areas for modification</li>
	<li>Integrating existing software products and getting incompatible platforms to work together</li>
	<li>Creating technical specifications</li>
	<li>Writing operational documentation with technical authors</li>
	<li>Maintaining systems by monitoring and correcting software defects</li>
	<li>Develop UI/UX designs</li>
	<li>Consulting clients and colleagues concerning the maintenance and performance of software systems with a view to writing or modifying current operating systems</li>
	<li>Investigating new technologies</li>
	<li>Continually updating technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications.</li>
	<li>Other tasks deemed necessary by management</li>
</ol>

Front end | UI/UX Web Designer

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for creative, hardworking, and organized individuals to join our team! The Research and Writing Intern will work directly with our Creatives Associate in conceptualizing and executing content to help expand the Remedy brand.

You'll be making impactful and valuable decisions when it comes to our business' marketing strategies, product development, and launches.

Key Responsibilities: 

<ul>
	<li>Brainstorming on new, innovative, and fresh ideas for blogs and campaigns</li>
	<li>Conducting research on relevant topics (like skincare, potential products, overall wellness, etc.).</li>
	<li>Content creation (product copywriting and long-form articles on health and lifestyle content)</li>
	<li>Present research and propose strategies to the management team</li>
</ul>

Content Writer Intern

TK Services International Ltd. is a business process management and services provider, incorporated and registered in the British Virgin Islands. Our services range from customer operations to marketing, IT development and support, finance and accounting to payment and collections, project management and product development, and HR and admin management to management consultancy services. We take pride in our multi-culturally diverse, fun-loving, client centric, and innovative workforce who put integrity and customer satisfaction in the forefront of every interaction.

TK Services International LTD

Process

<ul>
	<li>Research – Efficiently research and gather data related to improving the overall user experience</li>
	<li>Synthesize – Continuously collaborate with relative teams to brainstorm and synthesize data gathered from research to come up with reliable information forming a great basis for design implementations</li>
	<li>Componentize – Create pixel-perfect components and knows how to breakdown complicated UX task to their respective atomic design components</li>
	<li>Prototype – Can create simple to complex prototypes that simulate real-world products or concepts while also having the ability to present them to stakeholders, clear and concise</li>
	<li>Design – Has the ability to create pixel-perfect low to high level designs that are heavily influenced by data gathered from research, synthesis, and feedbacks from users and stakeholders</li>
	<li>Develop – Optional and a great-to-have knowledge which helps eliminate development-related constraints</li>
	<li>Test – Can conduct UX testing and learn from them in order to improve design implementations</li>
	<li>Implement – Optional and a great-to-have knowledge in implementing design systems, UI kits, branding, design versions, and other UX architectural structures</li>
	<li>Improve – Knows how to improve or find improvements on current designs while following localized or global trends in design and UX</li>
</ul>

 
Expected deliverables: 
Wireframes, prototypes, flowcharts, sitemaps, usability reports, style guides, user journey maps, competitive analysis, low-high fidelity mockups, user personas, mood, and storyboards, graphics/assets

<ul>
</ul>

UX Specialist

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Handle inbound call requests from customers.</li>
	<li>Help customers with basic and routine troubleshooting involving connection issues, SIM problem, internet concerns, etc.</li>
	<li>Log and keep records of customer and user queries</li>
</ul>

Salary Package

<ul>
	<li>Monthly fixed salary P17,000 to P20,000</li>
	<li>Night differential pay</li>
	<li>Performance incentives/commissions</li>
	<li>HMO benefit after 3 months</li>
	<li>Paid training (full salary)</li>
</ul>

Technical Support Representatives | Fairview Quezon City

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Service Desk Analyst | Ortigas

<ul>
	<li>Respond to customers' inquiries and questions based on detailed product knowledge acquired (Beauty Care Products Account).</li>
	<li>Deliver excellent customer service at all times.</li>
	<li>Demonstrate effective writing skills (positions handling e-mails).</li>
	<li>Respond effectively in moderately stressful situation.</li>
	<li>Be responsible for life insurance, dental, and medical benefit.</li>
</ul>

Customer Service Executive | Bilingual

USRN with Active License Analyst (Non-voice Account / Fixed Weekends Off)

<ul>
	<li>
	Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency
	</li>
	<li>
	Evaluate the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments
	</li>
	<li>
	Coordinate and communicate with providers, members, or other parties to facilitate optimal care and treatment
	</li>
</ul>

USRN | Non-voice | Utilization Review Nurses | Pasay

<ul>
	<li>Instruct and teach nurses in preparation for NCLEX exam</li>
	<li>Follow the designed curriculum according to timeline</li>
	<li>Administer tests and mock exams to NCLEX reviewers</li>
	<li>Perform remote training for all NCLEX academy students</li>
</ul>

NCLEX Lecturer | Instructor | Dayshift | Virtual Classes

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Spearhead the design and modernization of a unique, innovative and forward-thinking Bachelor’s Degree Program in Computer Science</li>
	<li>Ensure that the school is compliant with the CHED CMO and other government regulations and policies to offer related strands and courses</li>
	<li>Prepare and review course offerings, syllabi and reference materials that comply to the requirements of CHED and the Manual of Regulations for Higher Education</li>
	<li>Supervise the faculty pool for the program and lead the Academics Team in the strategic planning, management, and faculty development for the program</li>
	<li>Create regular reports and updates to the Management Committee and School Board.</li>
	<li>Work with the different School Departments with regards to marketing, admissions, academics, students services and placement to ensure the success of student graduates.</li>
	<li>Identify and establish strategic network linkages that would prove helpful to the success of the program and its graduates</li>
</ul>

Technology Program Head

<ul>
	<li>Handle outbound and inbound calls from airline clients.</li>
	<li>Accurately provide information and record all accounts handled.</li>
	<li>Strictly adhere to the Hotel's policies and customer service procedures.</li>
	<li>Perform a broad range of duties depending on location and service demands while delivering a high quality product.</li>
	<li>Verify flight information and passenger documentation.</li>
	<li>Resolve issues with flight activity to ensure on-time departure.</li>
</ul>

MS Office

Sales and Marketing Knowledge

Reservation Specialist | Mandaluyong

<ul>
	<li>Ensuring that customers are satisfied with products or services</li>
	<li>Following up with clients or customers to check that they’re still satisfied with any purchases</li>
	<li>Letting customers or clients know about additional products or services</li>
	<li>Determining the quickest, most effective ways to answer a client’s or customer’s questions</li>
	<li>Escalating queries and concerns</li>
	<li>Troubleshooting common issues with a product or service</li>
</ul>

Customer Service Representatives | Generic Account | Sucat Parañaque

<ul>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Keep equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Chat Support

Customer Service

Communication Skills

Coaching

Data Encoding / Data Entry

Healthcare Associate

<ul>
	<li>Identify the following:
	<ul>
		<li>Customers’ needs.</li>
		<li>Clarify information.</li>
		<li>Research every issue.</li>
		<li>Provide solutions and alternatives.</li>
	</ul>
	</li>
	<li>Determine requirements by working with customers.</li>
	<li>Enhance organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
	<li>Identify and overcome objections.</li>
	<li>Obtain customer information.</li>
</ul>

Customer Service Representative | Airline

<ul>
	<li>Process inbound customer requests for renewal, activation, disconnection and billing inquiries.</li>
	<li>Respond to queries regarding subscription packages, promos and upgrades</li>
	<li>Assist with minor troubleshooting and route the calls to Level 2 for complex technical issues.</li>
	<li>Ensure all calls are in keeping with company policies.</li>
</ul>

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