LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Customer Success Officer

The job responsibilities include everything related to customer service and happiness.

<ul>
	<li>Provide superior customer service by understanding customers' needs.</li>
	<li>Answer queries and provide complete and accurate information to help users perform tasks.</li>
	<li>Meeting with clients face to face to do product demos.</li>
	<li>Handling of online product demos to demonstrate the app and holding webinars.</li>
	<li>Updating of internal help articles and documentation.</li>
	<li>Perform other administrative tasks that may be assigned by management.</li>
</ul>

Why Join Us?

<ul>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Remote Workmate is an Australian-owned offshore staffing company that helps business owners tap mission-critical expertise from highly skilled Filipino professionals. We help companies outsmart competitors and achieve remarkable growth.

By building and managing a high-performing remote team for you, we can improve workforce flexibility, boost productivity, and scale your business cost-effectively. At the same time, we get to provide Filipinos with fully remote jobs that offer work-life balance and help them build rewarding careers.

We have worked with over 500 businesses from different industries since 2014, and we are continuing to gain momentum globally. Our recruitment expertise and local knowledge enable us to find the best fit and fill positions effectively.

Remote Workmate

About Remote Workmate: 
 
We accelerate your success with our simple, direct, and transparent recruitment process. As experts in matching global talents with unlimited offshore job opportunities from clients in Australia, New Zealand, the USA, and parts of Europe, we’re able to guide you throughout your job-seeking journey. We value your time, talent, and skills to bring out your potential. Ranging from a variety of industries such as; real estate, property management, HOAs, construction &amp; engineering, eCommerce, and professional services support, we have varied job opportunities for different professionals who can work remotely.

 

About the Role: 
 
We are seeking an experienced and motivated Customer Success Manager to join our outsourcing company and take charge of managing the client relationships and ensuring the satisfaction of both our clients and workmates. As the Customer Success Manager, you will play a crucial role in maintaining a strong and productive working relationship with our clients and ensuring that our workmates are engaged, supported, and motivated to deliver exceptional services.

 
Responsibilities: 

Client Relationship Management:

<ul>
	<li>Serve as the primary point of contact for assigned clients, understanding their needs, and addressing their concerns promptly and effectively.</li>
	<li>Develop and nurture long-term partnerships with clients, fostering trust and loyalty.</li>
	<li>Conduct regular meetings with clients to review performance, gather feedback, and identify areas for improvement.</li>
	<li>Ensure all client requirements and expectations are communicated to internal teams accurately.</li>
</ul>

Staff Support and Engagement:

<ul>
	<li>Supervise and support a team of workmates, including team leaders, to ensure they have the necessary resources and guidance to meet client expectations.</li>
	<li>Foster a positive and supportive work environment, encouraging teamwork and collaboration.</li>
	<li>Conduct regular performance evaluations and provide constructive feedback and coaching to workmates.</li>
	<li>Address workmate concerns, grievances, and conflicts in a timely and fair manner.</li>
</ul>

Performance Monitoring and Improvement:

<ul>
	<li>Track key performance indicators (KPIs) related to client satisfaction and workmate performance.</li>
	<li>Analyze data and trends to identify areas for improvement and implement strategies to enhance operational efficiency and service quality.</li>
	<li>Implement best practices and process improvements to optimize service delivery.</li>
</ul>

Project Management:

<ul>
	<li>Oversee the execution of outsourcing projects, ensuring they are completed on time and within budget.</li>
	<li>Collaborate with other departments to coordinate resources and deliverables for successful project outcomes.</li>
</ul>

Communication and Reporting:

<ul>
	<li>Provide regular updates to senior management and clients on project progress and key performance metrics.</li>
	<li>Prepare comprehensive reports on client satisfaction, project status, and team performance.</li>
</ul>

Customer Success Manager

Likha-iT Inc. is a software development company based in Makati City, Philippines, and we are a subsidiary of freee K.K. As an integral part of freee K.K.'s global engineering team, Likha-iT develops integrated management platforms that streamline operations and drive growth to empower small businesses to take center stage.

At Likha-iT, we combine the agility of a startup with the resources of a global corporation. Our development team aims to deliver high-quality solutions that meet the evolving needs of our users. We take pride in our commitment to excellence and innovation.

Join us at Likha-iT Inc. and be part of a dynamic team shaping the future of technology. Explore our website to learn more about our team, and career opportunities. Together, let's drive innovation and positively impact small businesses.

Likha-iT Inc.

At Likha-iT, we are dedicated to furthering freee K.K.’s mission of “Empowering small businesses to take center stage”. Our commitment is to develop and deliver an “integrated management platform” that revolutionizes back-office operations for small businesses, making their journey to success smoother and more efficient. 

 

As a vital part of freee K.K.’s Global Engineering team, Likha-iT is on a journey of continuous growth. We’re currently developing products and building up diverse and talented development teams.

 

We’re currently looking for dynamic software engineers with a knack for developing robust web services and elevating our teams to new heights.

 

Duties &amp; Responsibilities:

<ul>
	<li>Develop one of our web services with modern web technologies</li>
	<li>Collaborate with teams to make our services and teams better</li>
	<li>Work collaboratively with other software engineers, UI/UX designer, and product manager to help see features through, from idea, planning to development and release</li>
	<li>Participates on code reviews and gives feedback and suggestions</li>
	<li>Contributes in improving coding methodologies, techniques, and best practices</li>
	<li>Take initiative in organizational activities.</li>
</ul>

Software Engineer

Be a part of a "not so corporate" organization that is continuing to embark on an exciting journey.

Squadzip, our SaaS platform, has been launched to our enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations, as well as its simplicity in adoption and implementation. 

Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In only a few years since we opened office, Squadzip has found itself as an invaluable tool for businesses in multiple industries and locations. Today, Squadzip has positioned itself to be the "Digital Extension of the Office",  where teams can stay on top of their work and be productive from anywhere.

This is a place where you will be challenged to be creative and innovative on a daily basis. The future of digitalization is bright and sunny and we are looking for the bold few to help us shape it.

Squadzip (Digital Space Explorer, Inc.)

We are looking for individuals who can evangelize the idea that productive work can be done from anywhere! Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are struggling to see this as a sustainable and productive way to move forward.

Squadzip is the Digital Extension of the Office, a platform that serves as a central reporting hub for all types of customer interactions, face-to-face interactions, video calls, voice calls, messaging, and more. We are looking for a few, energetic, driven individuals to help us spread this movement across the world.

 

Duties and Responsibilities:

<ul>
	<li>As an ambassador of Squadzip, you get to advocate the idea that wherever you are, you can stay on top of your work and be productive.</li>
	<li>Boost and strengthen relationships with new and existing clients.</li>
	<li>Confidently represent Squadzip by leading implementation workshops, training sessions, and various client meetings showing mastery of the platform and understanding the features that can help clients.</li>
	<li>Support Customer Success processes</li>
	<li>Engage Product teams by providing timely feedback, to further strengthen our solutions</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to understand customer profiles and product information and use that to leverage products based on customer needs

Selling skills of an employee can make or break a company. Presenting a sales pitch is not the only responsibility of a sales person. To keep customers buying, sales people need to constantly understand and link changing customer profiles to the product or service.  Business growth is inevitable when employees show ability in selling . This test measures the ability to understand customer profiles and product information to sell a product.

Selling

This test measures ability to phrase ideas better and use or recognize intonation to convince another towards a desired outcome.

Showing ability to convince people to a perspective is a valuable skill. Persuasion is definitely not limited to employees whose job is sales-oriented. Framing arguments, presenting evidence, and connecting with others on an emotional level are all very powerful in convincing employees to perform or to take appropriate action. Hiring employees with this ability helps a great deal in the implementation of strategy and company goals. This test measures ability to persuade another towards a desired outcome.

Persuasion Skills

Customer Success Associate |  Accounts Management

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Software Engineer leverages programs to drive MedGrocer towards more impactful and effective healthcare services. They collaborate with an agile and innovative team of designers, developers, quality assurance engineers, and project managers. 
 
Key Responsibilities

<ul>
	<li>Translate designs and wireframes into code aligned with user experience requirements</li>
	<li>Implement best practices to ensure performance, code readability, and security</li>
	<li>Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement</li>
	<li>Develop reusable code and libraries for future use</li>
</ul>

Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

Why MedGrocer? 

<ul>
	<li>Progress: To work with autonomy on engaging and stimulating projects that involve innovating current processes and systems to provide a smoother delivery of healthcare services. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities as a software engineer</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform in order to provide holistic and proactive medical interventions through digital platforms that enable medicine-as-a-service to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Software Engineer | Makati

Caspo Incorporated is a Strategic Support Provider that provides technical support and services to its clients in the areas of sports information intelligence, predictive analytics and data management. Its operations started on July 2005 and is based in the Philippines’ Central Business District – Ayala Avenue, Makati City for more than 14 years.

We are in need of dynamic and results-driven individuals who are dedicated to reaching higher levels of excellence in terms of personal and professional growth.
What the company prides itself in:

- We empower our clients with expert advisory services based on advanced as well as predictive analytics.
- We conduct consistent research and data analysis to develop vast sports information repository to satisfy the specific needs and critical standards of our clients worldwide. Advanced info-communication technology and applications are leveraged upon to achieve excellence in all aspects of our business processes or business operations .
- We pride ourselves for being recognized for the commitment and expertise of our teams to deliver accurate, reliable, timely and effective support and services.

Caspo Incorporated

<ul>
	<li>Building prototype tools for Sports Analytics</li>
	<li>Overseeing development and deployment of analytical tools and models</li>
	<li>Working closely with clients and other departments to communicate project statuses and proposals</li>
	<li>Monitoring system performance (before and after deployment)</li>
	<li>Generate innovative ideas</li>
	<li>Provide recommendations on emerging technology to management</li>
</ul>

Sports Software Engineer

Who is BillEase?

BillEase is the easiest way to afford what you want and need today. Our brand is all about ease of shopping and paying. We’re creating a culture of responsible spending with emphasis on transparency and affordability for younger generations. Our customers have a unique lifestyle and they all want to optimize their shopping experience both online and offline. It’s imperative that our messaging is consistent with the origin of our brand name — BillEase, a portmanteau of bill and ease, pronounced ‘bilis’ which means speed or swiftness in Filipino.

Our Mission

To democratize financial services in the Philippines, making them accessible, understandable, and beneficial for every Filipino.
By leveraging technology, we aim to provide innovative financial solutions that empower individuals to make informed decisions, manage their finances effectively, and achieve their financial goals. To be at the forefront of financial inclusion in the Philippines,
where every Filipino has the confidence to take control of their financial future. We envision a future where financial inclusion and responsible spending are ingrained in our culture, contributing to a healthier economy and a better quality of life for every Filipino.

Billease

The Role

<ul>
	<li>The QA will be working with our QA Mgr. This is a key function for the group. You will be supporting the group's core development teams.</li>
	<li>Review requirements, specifications and technical design documents to provide timely and meaningful feedback</li>
	<li>Create detailed, comprehensive and well-structured test plans and test cases</li>
	<li>Estimate, prioritize, plan and coordinate testing activities</li>
	<li>Design, develop and execute automation scripts using open source tools</li>
</ul>

QA Software Engineer

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

About this role:

Wells Fargo is seeking an Associate Customer Success Representative for one of the biggest lines of business for consumer operations in Manila.

 

In this role, you will:

<ul>
	<li>Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication</li>
	<li>Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations</li>
	<li>Regularly receive direction from management, escalate questions and refer more difficult issues to staff</li>
	<li>Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution</li>
	<li>Interact with experienced representatives on difficult issues</li>
	<li>Be responsible for coaching new hires and less experienced staff</li>
	<li>Respond to inquiries and issues from customers</li>
</ul>

Looking for Fresh Graduates Customer Success Representative

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

A Back-End Software Engineer is responsible for server-side web application logic and integration of the work done by front-end software engineers. He/She usually writes web services and APIs used by front-end developers and mobile application developers. He/She uses his or her understanding of programming languages and tools to analyze current codes and industry developments; formulate more processes that are efficient; solve problems; and create a more seamless experience for users.

NoSQL

Java

Node.js

Laravel

MySQL

Spring

Back End Software Engineer

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Analyzes client requirements to best design system to meet client needs;</li>
	<li>Ensures high quality project development and on time project implementation;</li>
	<li>Creatively designs software applications running in cloud and executable using any available devise such as desktop/laptop, iPad, mobile and the like;</li>
	<li>Prepares project costing and work program;</li>
	<li>Structures a detailed step by step process flows showing systems logic in order for the application to work;</li>
	<li>Makes necessary recommendations on other software requirements such as upgrades, icensing, etc;</li>
	<li>Does process mapping, program coding and system debugging;</li>
	<li>Ensures computer systems developed are up and running by conducting high quality intenal testing of software application in a controlled environment and real situations before going live;</li>
	<li>Facilitates and leads user and parallel testing, project deployment, systems installation, and implementation;</li>
	<li>Leads project implementation;</li>
	<li>Diagnoses and fixes system problems;</li>
	<li>Provides on-site and remote technical support to clients;</li>
	<li>Performs systems modification, integration, and maintenance;</li>
	<li>Prepares training and user manuals;</li>
	<li>Conducts user training;</li>
	<li>Keep accurate records of development processes, project codes and changes, and test results;</li>
	<li>Extends assistance to Solutions Specialist when necessary.</li>
</ul>

Software Engineer | Emerging Technologies

Job Summary:

A Front-End Software Engineer is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application. Works with UI/UX designers to bridge the gap between graphical design and technical implementation. S/He is able to demonstrate hands-on experience in using current trends and best practices in front-end architecture, including performance optimization, accessibility, and usability.

Essential Duties and Responsibilities:

<ul>
	<li>Discusses user interface ideas and applications with the development team;</li>
	<li>Develops functional and appealing web-based applications based on usability;</li>
	<li>Ensures the technical feasibility of UI/UX designs;</li>
	<li>Implements responsible web design principles to ensure that the application renders well across multiple devices;</li>
	<li>Documents application changes and developing updates;</li>
	<li>Performs other related tasks that may be assigned; and</li>
	<li>Participates in the company activities.</li>
</ul>

Front End Software Engineer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

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StraightArrow Corporation is a creative process outsourcing company that supports creative and advertising agencies, marketing teams, and business owners by providing a repertoire of outsourced creative services to implement their marketing campaigns. 
Our primary clients are located in the US, UK, and Australia and enlist our services to execute and refine marketing processes, allowing them to focus on developing strategies and fulfilling core functions. We provide industry experience and insight, technical expertise, and, as a Google and HubSpot partner agency, technological support. 
Our in-house team of graphic designers, web developers, communication specialists, market researchers and analysts are backed up by a roster of over a thousand creatives from different fields. 
Our Services:
Graphic Design, Social Media Management, Website & Application Development, Content Marketing, Search Engine Optimization, Inbound Marketing, Business Analytics and Project Management. 
WHY JOIN US? 
StraightArrow Corporation's core service is to provide creative talent to support our clients. Our people are a happy mix of designers, copywriters, graphic designers, developers, analysts and marketers of other disciplines—all driven to deliver exceptional results through diligent, upstanding work. 
We envision ourselves as becoming one of the most admired companies in the Philippines: a pioneer in offshore creative services and a leader in the outsourcing industry. 
If you love innovation and hate mediocrity, if you wish to test and hone your skills, then come and challenge your limits with us—we’d be happy to have you. 
Our Benefits:
Monthly Pamper Benefit, Free Breakfast, Perfect Attendance Awards, Outpatient Reimbursement, Free Shuttle Service, Paid Holidays, Paid Vacation Leave, Paid Sick Leave, Maternity & Paternity Leave, Special Leave Benefits for Women and Life Insurance, Meal Allowance, Transportation Allowance, Medical / Health Insurance, 13th Month Pay, Night Differential, Birthday GCs</body></html>

StraightArrow Corporation

 Responsible and accountable for the overall client success by nurturing the 
relationship with client stakeholders through effective communication and delivery of superior marketing services and results. 
 Lead on the client governance meetings with the right mix of operational updates, alignment check-ins and exchange of ideas and advisory. 
 Supports and contributes to the overall strategy of account growth and expansion. 
 Act as the people manager of a team of talented and highly motivated resources, caring for their growth, wellbeing, and job satisfaction. 
 Contribute as a member of the leadership team on company-wide initiatives.

Client Success Director

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www. accenture. com.

 

What you’ll do:

A. Application Development

<ul>
	<li>Program, design and maintain software applications</li>
	<li>Support analysis, implementation of technology solutions based on client requirements</li>
	<li>Identify and solve system issues</li>
</ul>

B. Functional Development

<ul>
	<li>Develop new features or products for a particular area of our platform, working alongside the Development Team</li>
	<li>Maintain and enhance current features and functionalities, and monitor and control the system</li>
	<li>Configure business processes based on defined business requirements</li>
</ul>

C. Analytics

<ul>
	<li>Turn information into action through Analytics-based solutions</li>
	<li>Develop quantitative and qualitative business insights using analytical tools and techniques</li>
	<li>Integrate systems and data quickly and effectively</li>
</ul>

D. Software Tester

<ul>
	<li>Construct and execute test scripts</li>
	<li>Document and report system errors and gaps identified during testing phase</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
</ul>

E. Application / Modern Support

<ul>
	<li>Support end-users through calls</li>
	<li>Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution</li>
	<li>Document and report gaps or issues identified during the operation</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
	<li>Build relationships to create, reinforce, motivate and guide customers and partners</li>
</ul>

F. IT Operations Associate

<ul>
	<li>Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network, and Cloud</li>
	<li>Develop and maintain knowledge of tools and service management procedures necessary to run IT operations</li>
	<li>Support incident identification, prioritization, and resolution activities</li>
	<li>Participate in automation and other continuous improvement initiatives</li>
</ul>

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