Founded in 2006 as a search marketing agency, OOm has since grown to become a full-service digital marketing agency committed to working with clients throughout Asia and the Asia Pacific to meet their digital campaign goals. Headquatered in Singapore with an office in the Philippines, the agency has expanded rapidly to accommodate the growing local and regional demands in digital marketing.

The primary goals of OOm are to ensure that our clients will have high quality content and top notch customer service. Our methods to achieve these goals are through our expertise in navigating through the digital ecosystem. With proper strategy and execution, we ensure that our clients will meet their digital campaign objectives.

OOm Philippines, Inc. (Optimal Online Marketing)

<ul>
	<li>Inspire, mentor, and guide a team of talented UI/UX designers. Foster a collaborative, innovative, and high-performance design culture.</li>
	<li>Spearheaded the UI/UX design strategy, ensuring alignment with business objectives and user needs. Set and maintain design standards across all platforms.</li>
	<li>Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.</li>
	<li>Collaborate with account managers, developers &amp; writers to ensure the creation of cohesive and impactful designs. Participate in brainstorming sessions and contribute creative ideas.</li>
	<li>Present design concepts and solutions to stakeholders, articulating the rationale behind design decisions. Incorporate feedback to refine and enhance designs.</li>
	<li>Ensure designs are feasible and aligned with technical constraints and business goals.</li>
	<li>Manage multiple design projects simultaneously, ensuring timely delivery of high-quality design assets. Prioritize tasks and allocate resources effectively to meet deadlines.</li>
	<li>Conduct thorough design reviews and provide constructive feedback to ensure the highest standards of design quality are met.</li>
	<li>Evaluate and assess the performance of each designer, highlighting strengths and areas for improvement. Offer constructive feedback and actionable recommendations.</li>
	<li>Create development plans to help each designer improve their performance which includes setting specific goals and milestones</li>
	<li>Identify the metrics that will be used to evaluate performance to quantify effectively the performance of each designer.</li>
	<li>Hybrid working set-up</li>
</ul>

Mid to Senior UI/UX & Graphics Designer

Direc Business Technologies, Inc. is the top-of-mind provider of intelligent business management solutions ranging from Enterprise Resource Planning, Customer Relationship Management, IT and Security, HRIS and Payroll.

Apart from our cutting-edge intelligent business management expertise, we also pride ourselves on proven implementation methodology, high-quality services, and excellent customer support.

We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!

DIREC BUSINESS TECHNOLOGIES INC.

<ul>
	<li>Sell ERP system and other IT services and solutions</li>
	<li>Understand completely the product benefits and advantages and prepare sales strategies</li>
	<li>Work within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values</li>
	<li>Responsible for the following sales activities:
	<ul>
		<li>Gather and generate prospective customers and new target segment and penetrate sales in assigned area</li>
		<li>Set and/or conduct meetings and product demonstrations to prospect customers</li>
		<li>Participate in trade shows and exhibitions, networking with local associations to promote the product</li>
		<li>Attend to external sales trainings, seminars and the like</li>
		<li>Organize, manage and coordinate sales events</li>
		<li>Provide after-sales support to customers</li>
	</ul>
	</li>
</ul>

Business Correspondence

Persuasion and Negotiation

SAP Business One

Business Development

Communication Skills

Account Management

Closing Sales

Product Consultant

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App. This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application . The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in UI/UX , a knack for problem-solving, and the ability to thrive in a collaborative environment. 

As a UI/UX Designer , you will be at the intersection of design and development, ensuring that our websites not only look exceptional but also provide an optimal user experience. You will be responsible for designing and implementing attractive and effective UI for our websites, maintaining a user-centric approach in all design processes, and staying updated with the latest industry trends and technologies.

What are your responsibilities?

Design and Development:

<ul>
	<li>Create and implement visually appealing and functional UI designs for WordPress websites.</li>
	<li>Ensure the technical feasibility of UI/UX designs.</li>
	<li>Optimize website performance and ensure responsiveness.</li>
</ul>

Collaboration and Communication:

<ul>
	<li>Work closely with developers to communicate design ideas and prototypes.</li>
	<li>Collaborate with the product team to enhance user experience.</li>
	<li>Document final designs and specifications for developer handoff.</li>
</ul>

User-Centric Design:

<ul>
	<li>Conduct user research to understand user needs and preferences.</li>
	<li>Create user personas and journey maps based on research data.</li>
	<li>Develop wireframes, prototypes, and high-fidelity mockups around customer needs.</li>
	<li>Conduct usability testing and gather feedback to refine designs.</li>
</ul>

Industry Knowledge:

<ul>
	<li>Stay updated with the latest industry products, trends, and best practices.</li>
	<li>Integrate new design trends and technologies into WordPress development projects.</li>
</ul>

Problem-Solving:

<ul>
	<li>Identify and resolve UX issues related to usability and accessibility.</li>
	<li>Develop creative solutions to enhance user findability and overall experience.</li>
</ul>

UI/UX Designer

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

Job Summary

The Senior Manager for Information Technology (IT) supports the Director for IT in overseeing the development, implementation, and use of technology throughout the Group to enable each brand to achieve its corporate strategies and business goals.

Responsibilities

<ul>
	<li>Manage IT operations</li>
	<li>Look at existing systems</li>
	<li>Provide IT support to 40+ stores (for POS)</li>
	<li>Look at IT policies (for governance)</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

IT Senior Manager

The Senior Accountant is responsible for maintaining integrity of accounting information by verifying financial transactions and identifying any areas for process improvement. Acts as the second – in – command when the BUC’s are not around.

Essential Duties and Responsibilities

<ul>
	<li>Reviews the Jr Accountants’ Vouchers payable and ensures that only valid expenses are being processed and paid.</li>
	<li>Ensures timely reporting of expenses. Reviews month-end accruals and pre-payment postings.</li>
	<li>Reviews and ensures accuracy of expanded withholding taxes and in charge of coordinating it with the tax consultant.</li>
	<li>Help supervise junior accountants.</li>
	<li>Analyzes expense accounts and highlights significant findings and gives recommendations to Business Unit Controller.</li>
	<li>Reviews business processes to gain a complete understanding of current procedures, identifies improvements, documents those processes, presents findings and recommendations to Controllers.</li>
	<li>Prepares monthly Balance Sheet schedules related to Expenses.</li>
	<li>Ensures the confidentiality and security of all financial files.</li>
	<li>Performs other functions that may be required.</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 24 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Senior Accountant | Onsite

Media Meter Inc. It is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is this role right for you?

We are seeking a highly skilled and experienced Senior Data Analyst to join our team. The ideal candidate will have a strong background in data analysis, with the ability to interpret complex data sets and provide actionable insights. As a Senior Data Analyst, you will play a crucial role in our media monitoring operations by analyzing media data, identifying trends, and supporting strategic decision-making processes..

Key Responsibilities:

<ul>
	<li>Collect, process, and analyze large datasets from various media sources, including print, broadcast, online, and social media.</li>
	<li>Mentor and provide guidance to junior data analysts, fostering a culture of continuous learning and development.</li>
	<li>Develop and maintain data models, dashboards, and reports to provide insights on media trends, audience behavior, and campaign performance.</li>
	<li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li>
	<li>Conduct thorough data quality checks to ensure accuracy and reliability of data.</li>
	<li>Identify patterns, correlations, and anomalies in data to support media monitoring and analysis.</li>
	<li>Present findings and insights to stakeholders through clear and concise reports, visualizations, and presentations.</li>
	<li>Stay updated with industry trends, best practices, and emerging technologies in data analysis and media monitoring.</li>
</ul>

Senior Data Analyst

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

Key Duties and Responsibilities

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects</li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs</li>
</ul>

Senior Project Manager

Job Summary:

We are seeking an experienced senior IT sales executive to join our team. The successful candidate will be responsible for generating new business and managing existing client relationships by providing effective IT-sourcing solutions to our clients. The role requires a strong understanding of the IT industry, along with excellent communication and negotiation skills.

Key Responsibilities:

<ul>
	<li>Identify and generate new business leads</li>
	<li>Develop and accomplish a lead generation plan that meets or exceeds quota targets.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Attend conferences, meetings, and industry events.</li>
	<li>Prepare marketing presentations, proposals, and collaterals if necessary</li>
	<li>Collaborate with cross-functional teams to develop proposals, negotiate deals, and close sales</li>
	<li>Conduct market research and analyze industry trends to identify new sales opportunities</li>
	<li>Develop and deliver sales presentations to potential clients, showcasing our products and services and demonstrating how they can meet the client's IT sourcing needs</li>
	<li>Provide input into the development of pricing strategies and ensure pricing is competitive</li>
	<li>Keep up-to-date with industry news, technologies, and competitors to stay ahead of the curve</li>
</ul>

IT Senior Sales Executive

<ul>
	<li>Develop data ingestion, summarization, processing, and cleansing scripts • Maintenance of data pipeline</li>
	<li>Development of Web APIs</li>
	<li>Identify, mine, and assemble large, complex data sets from different data sources that meet functional/non-functional business requirements</li>
	<li>Maintain and optimize the performance of the data warehouse (schemas, indexes, etc.)</li>
	<li>Design, implement and maintain ETL scripts</li>
	<li>Optimize SQL queries, tables, views, and procedures</li>
	<li>Collaborate with data analysts, data scientists, DevOps, and other teams</li>
	<li>Write documentation</li>
	<li>Coordinate with the IT team to maintain the data systems</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee-friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program</li>
	<li>Learn from our in-house and external training.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Data Analysis

Senior Data Engineer | Onsite

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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3,000 
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(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
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•	Pasig City
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•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
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•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Obtain possible customer leads.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Answer calls and respond to emails.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Customer Service

Customer Care Senior Assistant

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

The Senior Online Media Planner / Buyer is primarily responsible for creating and proposing online media strategies for our clients, placing and managing ads, and seeking out media-related opportunities for the company. The Senior Online Media Planner / Buyer is also responsible for maintaining profitable media activities.

The Senior Online Media Planner / Buyer has the following responsibilities:

<ul>
	<li>Helps determine campaign KPIs</li>
	<li>Primarily responsible for the management and reporting of media campaigns</li>
	<li>Ensures the fulfillment of campaign deliverables and KPIs</li>
	<li>Tracks the budget spend of each managed account</li>
	<li>Maintains a good relationship with internal clients and external stakeholders</li>
	<li>Responsible for the creation of media reports</li>
	<li>Perform other duties as assigned</li>
</ul>

Senior Online Media Planner | Buyer

We believe the best part of memories is the act of making them. That’s why we strive to create the best possible tool for you to do so.

Founded in early 2017, ShiftCam is a fast-growing product development and direct to consumer start-up specialized in innovative mobile photography gear, with offices in Hong Kong, US, Canada, and the UK. Our products have been recognized internationally by A'Design, Red Dot, iF, and CES Innovation Awards. Combined with our unique ability to continuously carry out successful crowdfunding campaigns, ShiftCam has become one of the top brands in the industry across countries, including US and Europe.

ShiftCam Limited

We are seeking a creative and technically skilled UI/UX Designer and Webflow Developer to join our remote team. The ideal candidate will have a strong background in developing wireframes and prototypes using Figma, along with the ability to build fully functional web pages on Webflow. This role requires a deep understanding of UI/UX design principles and basic web technologies such as CSS, JavaScript, and HTML.

Remote UI/UX Designer and Webflow Developer

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 
The Senior Client Relations Officer I is responsible for establishing and implementing service level agreements, as well as fostering and maintaining client partnerships within the University community. The position will directly communicate, collaborate, and act as liaison with the stakeholders/clients and the different CFMO groups in addressing and managing operational concerns and issues efficiently.

 

Main Duties and Responsibilities: 
I. Service Levels Development and Management 
• Keeps abreast with trends and changes happening in and outside the University 
and determines how it affects the Office and contributes to its overall delivery of 
services 
• Benchmarks best practices and conducts research on current trends and 
standards affecting the work of the Office

<ul>
	<li>Facilitates the process of identifying stakeholder requirements, determining trends, areas for improvements and modifications that may provide better service to the clients</li>
	<li>Designs, implements, and monitors CFMO’s systems, policies, and procedures pertaining to service level metrics in collaboration with the different CFMO groups</li>
	<li>Conducts needs assessment to navigate technical and non-technical concerns,and utilizes data gathered in recommending possible solutions or initiatives for clients</li>
	<li>Determines possible root causes which contributed to the non-achievement of deliverables or non-compliance to service level agreements</li>
</ul>

II. Client Partnership

<ul>
	<li> Partners with clients by understanding and addressing their needs, providing proactive solutions that meet present and long-term needs</li>
	<li>Collaborates with clients/stakeholders and with the different groups in CFMO in order to provide in-depth assessments vis-à-vis technical approaches and methodologies</li>
	<li>Monitors the concerns of the clients/stakeholders through the established queuing system, and ensures that they are regularly updated on the progress of their requests</li>
	<li>nvestigates concerns and escalations and proposes preventive mechanisms and/or risk mitigation</li>
	<li>Establishes metrics and quality measures with the clients/stakeholders to determine the progress of the solutions or initiatives offered while regularly checking, monitoring, and evaluating the progress and achievement of agreed deliverables and timelines</li>
</ul>

III. Administrative and Section Management Support

<ul>
	<li>Drafts and institutionalizes CFMO-client progress reports, draft debriefs, and kick-off decks, and submits them to the Director for review and approval</li>
	<li>Performs administrative tasks and other operational aspects essential to service level management and expectations</li>
	<li>Conducts strategic assessment and evaluation of the Office’s processes,programs, and initiatives, ensuring continuous improvement, maintenance and adjustment in program and service delivery</li>
</ul>

IV. Performs other duties as may be assigned by the immediate supervisor, or 
any authorized representative.

Senior Client Relations Officer I

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

Accenture in the Philippines is currently looking for talented individuals for our Sales Senior Trainer role.

 

About the Role: As a Sales Senior Trainer, you will perform the following (but not limited to) duties and responsibilities:  

<ul>
	<li>Collaborate with Product Experts, Team Leads, &amp; Pros to understand their business objectives and develop tailored strategies to reach SLAs.</li>
	<li>Identify &amp; Close gaps in knowledge in areas including ad creation, targeting, budget, and measurement.</li>
	<li>Stay up to date with the latest Facebook advertising and marketing trends, best practices, and algorithm changes, and proactively share insights and recommendations with the team.</li>
	<li>Assist Product Experts with knowledge management including huddle planning, AKN, and gathering insights &amp; feedback for The Client.</li>
	<li>Develop coaching opportunities to drive adoption of optimal strategies on calls.</li>
	<li>Create reporting for leadership.</li>
</ul>

Training Senior Analyst | With Sales Experience

<ul>
	<li>Follow up customer calls where necessary</li>
	<li>Maintain customer/potential customer data bases</li>
	<li>Accomplishes information systems and organization mission by completing related results as needed</li>
	<li>Updates job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Enter new customer information into system</li>
	<li>Identify and escalate priority issues</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile</li>
</ul>

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