ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Airline Reservations Officers | Makati

<ul>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Update job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Healthcare BPO Agent | Pasong Tamo Extension, Makati

<ul>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Process orders, forms, and applications.</li>
	<li>Update existing customer information.</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Take the customer through the sales process.</li>
	<li>Describe products and services.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Identify and overcome objections.</li>
</ul>

Client Solutions Representative | Makati

<ul>
	<li>Fill customer orders according to standard operating procedures.</li>
	<li>Process orders requests from physicians, nurses and pharmacists</li>
	<li>Enter patient profile into the medication software system.</li>
	<li>Provide product information and deliver product samples</li>
</ul>

Customer Service Representative | Pharmaceutical Account | Makati

<ul>
	<li>Obtain customer information.</li>
	<li>Produce call reports.</li>
	<li>Take the customer through the sales process.</li>
	<li>Respond to questions.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Hotel Ticketing Representative | Ayala, Makati

<ul>
	<li>Respond to questions.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Maintain call center database by entering information.</li>
	<li>Take the customer through the sales process.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Determine requirements by working with customers.</li>
	<li>Describe products and services.</li>
</ul>

Call Center Agent | Retail

<ul>
	<li>Provide customers with product and service information.</li>
	<li>Determines eligibility by comparing client information to requirements.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Informs clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Process orders, forms, and applications.</li>
</ul>

Call Center Agent | Ecommerce

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

Client Support Associate will work closely with the HelixPay Sales &amp; Account Management teams to ensure that HelixPay clients enjoy an excellent experience while using our ticketing technology through answering client questions and solving any client issues. Associates shall also track and summarize common questions and concerns of clients and collaborate with our product development team to continually enhance our technology. Associates will become experts on the leading event technology in the Philippines and will get to work with many of the leading event organizers in the country.

<ul>
	<li>Responsible for Client management assisting with client's questions and concerns and solving basic operations issues.</li>
	<li>Track and summarize common questions and concerns.</li>
	<li>Work closely with the Operations Team.</li>
	<li>Communicate with users primarily via SMS, Messenger, and phone call.</li>
	<li>End to end processing of partner concern.</li>
	<li>Providing excellent client experience.</li>
	<li>Update tracker of client's concern daily.</li>
</ul>

Client Service Associate

<ul>
	<li>Produce call reports</li>
	<li>Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.</li>
	<li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li>
	<li>Obtain possible customer leads</li>
</ul>

CSR | Customer Service Representatives | Makati

<ul>
	<li>Update job knowledge by studying new product descriptions and participating in educational opportunities.</li>
	<li>Follow up on initial contacts.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Answer calls and respond to emails.</li>
	<li>Update existing customer information.</li>
	<li>Provide customers with product and service information.</li>
</ul>

Healthcare Agent | Buendia, Makati

<ul>
	<li>Answer calls and respond to emails.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Research required information using available resources.</li>
	<li>Manage and resolve customer complaints.</li>
	<li>Provide customers with product and service information.</li>
	<li>Enter new customer information into system.</li>
	<li>Update existing customer information.</li>
	<li>Process orders, forms, and applications.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls whenever necessary.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs and produce call reports.</li>
</ul>

Sales and Marketing Knowledge

Travel Ticketing Executives

<ul>
	<li>Managing incoming calls and customer service inquiries.</li>
	<li>Update customer accounts as needed.</li>
	<li>Assist with new line application, subscription renewal and any account related changes.</li>
	<li>Provide information on products and services to new and existing customers.</li>
</ul>

Telco | Customer Service Agents | Makati

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li>
	<li>Conducts software design sessions with Solutions Architect and Development to define functionalities of a software for Infomax developed product and services.</li>
	<li>Define project requirements by identifying project milestones, phases and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects.</li>
	<li>Function as a liaison between business users and the technical team.</li>
	<li>Conducts regular checkpoints/meetings with the business users to ensure that issues are appropriately addressed.</li>
	<li>Conducts functional testing of software releases and ensures that it's aligned with the business requirements</li>
	<li>Monitors software problems of Infomax developed products and services from problem reporting to resolution.</li>
	<li>Supports project delivery by working with the Project Team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during User Acceptance Test are properly addressed and resolved on a timely manner.</li>
	<li>Manages development of Infomax developed products and services, features and enhancements, as aligned with each product’s roadmap.</li>
	<li>Conducts Risk Assessment with Project team for identifying risks ang mitigating plans for each assigned project.</li>
	<li>Consolidates &amp; Validates Build Packages and Patches, as endorsed by QA, for proper commercial versioning and documentation, and handover to implementation team.</li>
	<li>Formulates pricing strategies in delivering product to the marketplace.</li>
	<li>Researches on new technologies for use in improving usage of the product.</li>
</ol>

Business Analyst  Hybrid Work Set Up

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

Job Description:

<ul>
	<li>Achieve the company’s set business targets thru the achievement of set Key Results Area (KRA) and Key Performance Indicators (KPI)</li>
	<li>Coversassigned Zero Base Account (ZBA), Commercial Printers, AEC, Graphic Arts &amp; In plants</li>
	<li>Achieve sales revenue, Unit Sales, and promotessolutions offering</li>
	<li>Input and update complete information to Salesforce for both Machine In Field and ZBA (Zero Base Account) customer</li>
	<li>Serve as a productive member of the Sales and marketing team through active participation and implementation of its standards and programs</li>
	<li>Creates sales leads that might convert into sales for the company</li>
</ul>

Presentation Skills

Persuasion and Negotiation

CRM Software

Driving Skills

Account Management

Negotiation

Customer Research

Cebu Production Printing Sales Account Manager

<ul>
	<li>Updates job knowledge by studying new product descriptions;</li>
	<li>Participating in educational opportunities; maintaining personal networks.</li>
	<li>Update existing customer information</li>
	<li>Maintains call center database by entering information.</li>
</ul>

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