ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Analyze medical claims for approval.</li>
	<li>Validate necessity of medical procedures with the objective of optimizing costs.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

SALARY PACKAGE:

<ol>
	<li>Monthly Fixed Salary - P42,000 and up</li>
	<li>Plus Night differential pay</li>
	<li>Plus Performance incentives</li>
	<li>HMO benefits</li>
	<li>Paid Training (full salary during training)</li>
	<li>License activation and renewal assistance (fully shouldered by the company.</li>
</ol>

Total monthly compensation can reach up to P50,000.

NCLEX Passer | Senior Nurse Data Analyst | Fort BGC

<ul>
	<li>Provide prospects and customers with information about a business’ products and services and ensure they enjoy an outstanding experience any time they engage with a brand.</li>
	<li>Learn about prospects and customers and find innovative ways of engaging with them to drive sales.</li>
	<li>Ask questions to understand customer requirements and suggest best available solutions to close deals</li>
	<li>Go the extra mile to meet sales quota and facilitate future sales</li>
	<li>Constantly seek ways how to improve on performance through lifelong learning and new skill acquirement mechanisms.</li>
</ul>

Outbound Sales Associates | Cubao | HMO Day 1

<ul>
	<li>Handle inbound calls with utmost professionalism and tact.</li>
	<li>Provide solutions to customer concerns and make follow through to ascertain satisfaction of resolution.</li>
	<li>Assist customers with inquiries and information requests.</li>
	<li>Abide by the company and client policies in handling customer concerns.</li>
</ul>

Customer Advisers | Cubao QC | HMO Day 1

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

<ul>
	<li>Source and screen applicants for open positions</li>
	<li>Conduct online or phone interviews in Mandarin</li>
	<li>Perform various forms of verification to confirm a person's past or current job status</li>
	<li>Perform other HR functions</li>
</ul>

Sales and Marketing Knowledge

Mandarin Bilingual HR Associates | Fort BGC

<ul>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Observe company policy and contribute to achieving team metrics</li>
</ul>

Customer Service Specialists | CEBU | HS graduates

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>meticulous and precise,</li>
	<li>trustworthy and mature,</li>
	<li>systematic and creative.</li>
</ul>

Do these characteristics speak to you? Join us now!

 
 

You will be part of teams where your contribution is valued through:

- accounting orderliness affecting overall company wellbeing 

- accurate, complete, and timely accounting functions

- insightful financial reports

- effective implementation of policies

- conscientious allocation of budget

- representation and compliance

- audit

 

Interested to learn more? Send us your resume and we look forward to meeting you.

Accounting Associate

<ul>
	<li>Handle inbound and outbound calls from patients and healthcare providers</li>
	<li>Analyze and determine eligibility of medical claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN US | Registered Nurses | Pasay

Voice Account / Fixed Weekends Off

<ul>
	<li>Verify eligibility and medical benefits of patients/customers</li>
	<li>Evaluate the appropriateness of treatment plans and services provided to the patients covered under the plan</li>
	<li>Review documentation and interpret data obtained from clinical records or systems to apply appropriate clinical criteria and policies in line with regulatory and accreditation requirements for member and/or provider issues</li>
</ul>

USRN Healthcare Associates | North EDSA Quezon City

<ul>
	<li>Handle inbound and outbound calls from patients and healthcare providers.</li>
	<li>Analyze and determine eligibility of medical claims.</li>
	<li>Coordinate with providers and specialists in assessing validity of claims.</li>
	<li>Inform patients of the result of validation of claims.</li>
</ul>

Registered PHRN | Quezon City

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Track accounts receivables and keeps aging amounts at targeted levels</li>
	<li>Check the status of submitted claims</li>
	<li>Resubmit claims for appeal</li>
	<li>Send out patient statements</li>
	<li>Do patient collection phone calls</li>
	<li>Respond to patient phone inquiries</li>
	<li>Accept phone payments</li>
</ul>

Collections Consultant | Healthcare

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Establish the CIIT NSTP Office as the major coordination hub for the CIIT Foundation and the school’s social impact initiatives</li>
	<li>Exhibit mastery of the (1) Service-Learning pedagogical framework, (2) NSTP Law and its Implementing Rules and Regulations (IRR), (3)CIIT NSTP learning design based on its development framework and pedagogical framework, (4) goals and delivery of NSTP 1 and NSTP 2 under the CWTS Track, and when under the LTS Track</li>
	<li>Update NSTP 1 Syllabus, NSTP 2 Syllabus, NSTP 1 Modules, and NSTP 2 Modules when necessary and without compromising its learning design</li>
	<li>Sustain existing projects under the CWTS Track and LTS Track, explore new partnerships for new track projects under the CWTS Track and LTS Track, and run short-term projects using the program’s development and pedagogical frameworks</li>
	<li>Disseminate and communicate community-related activities to the Academics team</li>
	<li>Conduct regular check-ins and evaluations to ensure that NSTP materials are compliant and fully aligned with the CIIT community development programs</li>
	<li>Explore partnership possibilities with local communities, non-government organizations, development organizations that are aligned with the vision of the NSTP program. </li>
	<li>Plan and propose for yearly CIIT NSTP budgets and assume primary accountability for NSTP spending</li>
	<li>Teach a maximum of three (3) NSTP sections per term</li>
</ul>

NSTP Program Coordinator

<ul>
	<li>Respond to customers regarding their Social Media messages in order to improve their experience</li>
	<li>Resolve customers’ issues online using chat system</li>
	<li>Provide outstanding customer service to external and internal customers on a consistent basis</li>
</ul>

Social Media Care | Customer Service Associate

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

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