We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Work with operations managers, team leads, staff to document existing work flow.</li>
	<li>Document tasks and responsibilities of team members.</li>
	<li>Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dessimination.</li>
	<li>Work with Process QA managers to document optimized work flow.</li>
	<li>Document and update standard operating procedures (SOP).</li>
	<li>Determine the clearest and most logical way to present information for easy comprehension of process work flows.</li>
</ul>

Technical Writer

<ul>
	<li>Track accounts receivables and keeps aging amounts at targeted levels</li>
	<li>Check the status of submitted claims</li>
	<li>Resubmit claims for appeal</li>
	<li>Send out patient statements</li>
	<li>Do patient collection phone calls</li>
	<li>Respond to patient phone inquiries</li>
	<li>Accept phone payments</li>
</ul>

Collections Consultant | Healthcare

NRI Indonesia was established in October 2015. NRI Indonesia supports the advancement of clients' Digital Transformation (DX) with our comprehensive services of IT consulting and software development, backed by the knowledge, proven track record and expertise of our parent company, Nomura Research Institute (NRI) Japan. We realize truly meaningful solutions for our clients, and support their growth by seamlessly combining our consulting and tech capabilities. At NRI Indonesia, we strive to solve social issues and contribute to a sustainable future.

<b>Our activities cover the following:</b>
- Planning, designing and implementing enterprise system
- Designing/implementing loyalty program
- Big data analytics
- Managing and operating systems particularly in the area of retail and distribution, manufacturing, finance and service industries

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Nomura Research Institute Indonesia

<ul>
	<li>Design, develop, and build highly scalable, cross-platform, and performant applications using the Flutter framework.</li>
	<li>Perform issue analysis, root-cause analysis, and issue resolution.</li>
	<li>Create any required technical documentation.</li>
</ul>

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Technical Writer

Collections Consultant | Healthcare

Frontend Engineer (Flutter)