ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Follow up on initial contacts.</li>
	<li>Take the customer through the sales process.</li>
	<li>Answer calls and respond to emails.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Gather customer information as required.</li>
</ul>

CSR | Hotel | Ortigas Avenue, Ortigas Center

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

Roles and responsibilities

<ul>
	<li>Review requirements specifications and technical design documents to provide timely and meaningful feedback.</li>
	<li>Create detailed, comprehensive, and well-structured test plans and test cases.</li>
	<li>Estimate, prioritize, plan, and coordinate testing activities.</li>
	<li>Design, develop, and execute automation scripts using open source tools.</li>
	<li>Identify, record, document thoroughly, and track bugs.</li>
	<li>Perform thorough regression testing when bugs are resolved.</li>
</ul>

Quality Assurance Tester

<ul>
	<li>Provide documentation coverage for assigned healthcare providers, which involves listening to audio records of patient clinic visits.</li>
	<li>Summarize medical facts, findings and prescribed treatment plan into a professional clinical report/provider note format.</li>
	<li>Review clinical reports and data summaries such as history of present illness, physical exam, results, assessment, and plan for accuracy, completeness and in adherence to guidelines</li>
	<li>Accept and apply client provider feedback to improve documentation.</li>
	<li>Meet on-going training and education requirements, productivity, and quality metrics. 
	 </li>
</ul>

Health Management Analysts | Hybrid Work Arrangement

<ul>
	<li>Delivers defined project outcomes on time, within budget and with a high level of quality</li>
	<li>Aligns project with overall program policies, roadmap, constraints and plans. Prioritizes tasks and resolves issues/conflicts</li>
	<li>Governs and resolves risks and issues that impact project delivery across different content disciplines (SW development, SW Testing, Infrastructure)</li>
	<li>Responsible for the overall project communication plan and manages relationships with project stakeholders</li>
	<li>Maintain &amp; improve the standard approach for Agile Projects </li>
	<li>Coordinate and manage expectations of the client</li>
	<li>Manage resources and team to be able to deliver to client expectations</li>
	<li>Attend client meetings and briefs.</li>
</ul>

Project Manager

<ul>
	<li>Provide necessary information regarding the facility’s services and doctors’ availability</li>
	<li>Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded</li>
	<li>Process payments for services rendered and assist with the billing procedure</li>
	<li>Follow-up with callers within a specified period of time ( 24 hours usually ) to ensure customer satisfaction</li>
</ul>

Customer Care Representative | Healthcare | Voice Account | Mandaluyong

CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

<ul>
	<li>Ensure all marketing plans and campaigns are executed on time, within budget and in adherence to brand guidelines.</li>
	<li>Ensure all store collaterals and other marketing materials are up to date</li>
	<li>Help achieves brand or category's sale and margin targets</li>
	<li>Update E-Commerce website contents, new product uploads and promos</li>
</ul>

Marketing Assistant

We are seeking an experienced and proactive Head of Information Systems and Technology (IST) to lead our IST team at ThinkBIT. In this pivotal role, you will oversee the company's technological infrastructure, ensuring that our information systems are not only robust and efficient but also aligned with our strategic goals.

We expect you to:

<ul>
	<li>Oversee the company's information systems and technology infrastructure, including hardware, software, and networking systems.</li>
	<li>Ensure that systems and processes are efficient, secure, and aligned with the company's goals and objectives.</li>
	<li>Develop and implement policies and procedures for information systems and technology, ensuring compliance with the company's policies.</li>
	<li>Monitor and analyze system performance metrics, identifying areas for improvement and implementing solutions to optimize performance.</li>
	<li>Maintain and minimize the cost of infrastructure.</li>
	<li>Leverage new technology to improve cost management.</li>
	<li>Manage and maintain data backups and disaster recovery plans, ensuring business continuity in the event of system failures or other disruptions.</li>
	<li>Stay up-to-date with industry trends and changes, and make recommendations for new technologies and systems that can improve business operations and efficiency.</li>
	<li>Manage and maintain relationships with vendors and service providers, ensuring that systems and services are cost-effective and of high quality.</li>
	<li>Manage and lead the IS&amp;T team.</li>
	<li>Work closely with other departments to ensure alignment and coordination of business development strategies with overall company objectives.</li>
</ul>

IST Head

Summary

You will support project teams working on developing and maintaining mobile &amp; web applications. In this role, you and other specialized roles will work together to fulfill projects ranging from simple features to complex requirements, that demand further growth in deeper systems administration and technologies.

 

Description

We expect you to﻿:

<ul>
	<li>Focus on supporting company operations in adherence to industry best practices and ThinkBIT’s project life cycle,</li>
	<li>Analyze and figuring out the system needs of an organization</li>
	<li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li>
	<li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li>
	<li>Responsible for capacity and storage planning of projects</li>
	<li>Planning a strategy to maintain system security on the computers and the network as a whole</li>
	<li>Optimizing and evaluating the system regularly</li>
	<li>Assigning and updating security permissions for the system network</li>
	<li>Training or directing users on the correct use of software and hardware within the system</li>
	<li>Performing problem-solving tasks when alerted by a user or monitoring system</li>
	<li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.</li>
</ul>

DevOps Engineer

<ul>
	<li>Enter new customer information into system.</li>
	<li>Updates job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
	<li>Updates job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
</ul>

Account Representative

<ul>
	<li>Attend to customer questions and concerns immediately and facilitate satisfactory resolution.</li>
	<li>Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.</li>
	<li>Manage calls professionally, efficiently and with good communication skills.</li>
	<li>Research answers to questions using a variety of manuals and resources</li>
</ul>

Spanish Bilingual Analyst | Mandaluyong

<ul>
	<li>Focus on designing mobile &amp; web applications and brand identity in adherence to industry best practices and ThinkBIT’s project development life cycle</li>
	<li>Gather user and business requirements and turn them into sketches, wireframes and mockups all the way to visual design and prototypes.</li>
	<li>Collaborate with teams in planning, analyzing, designing, implementing, and maintaining functionalities, and</li>
	<li>Ensure design quality</li>
	<li>Expand knowledge in related methodologies</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

UI/UX Designer

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required! Cyberbacker aims to provide premium and world-class services to its partners.

Responsibilities:

<ul>
	<li>Create quality measurements to track improvement in efficiency and accuracy</li>
	<li>Develop quality assurance standards and company processes</li>
	<li>Adhere to company quality and process standards</li>
	<li>Ensure Cyberbackers meet expectations and demand</li>
	<li>Create reports documenting errors and issues for fixing</li>
	<li>Ensure that all cashflow are tracked and counter-checked before payout</li>
	<li>Respond to inquiries during and after payout</li>
	<li>Help the team in addressing disputes</li>
	<li>Create a process that will possibly minimize or eliminate discrepancies</li>
</ul>

Requirements:

<ul>
	<li>Sharp attention to detail</li>
	<li>Strong analytical and problem-solving skills</li>
	<li>Meticulous and diligent attributes</li>
	<li>Great team player with the ability to work with minimal supervision</li>
	<li>Must have audit experience</li>
	<li>Knowledge on Bookkeeping and Accounting</li>
</ul>

Bookkeeper

Remote Workmate is an Australian-owned offshore staffing company that helps business owners tap mission-critical expertise from highly skilled Filipino professionals. We help companies outsmart competitors and achieve remarkable growth.

By building and managing a high-performing remote team for you, we can improve workforce flexibility, boost productivity, and scale your business cost-effectively. At the same time, we get to provide Filipinos with fully remote jobs that offer work-life balance and help them build rewarding careers.

We have worked with over 500 businesses from different industries since 2014, and we are continuing to gain momentum globally. Our recruitment expertise and local knowledge enable us to find the best fit and fill positions effectively.

Remote Workmate

The CAD Technician plays a crucial role in the field of construction and engineering by providing precise technical support through their expertise in AutoCAD. This position demands meticulous attention to detail and proficiency in computer-aided design (CAD) software to facilitate the creation and modification of engineering drawings, blueprints, and various design documents. CAD Technicians are responsible for a wide range of tasks, including plan set updates, engineering detail revisions, material takeoffs, construction details, and permit corrections to ensure the seamless progression of construction projects.

 

Responsibilities:

<ul>
	<li>Demonstrate expertise in the utilization of AutoCAD 2021, ensuring that this essential software is leveraged effectively to create, edit, and manage technical drawings.</li>
	<li>Collaborate closely with the CAD Manager, Permit Manager, and Production Manager to ensure that templates and plan sets are consistently maintained in accordance with city standards and contemporary construction methodologies.</li>
	<li>Skillfully oversee tasks and schedules within CoConstruct/BuilderTrend, meticulously ensuring that project tasks progress in a timely and organized manner, with particular attention to preventing task delays.</li>
	<li>Conscientiously read, interpret, and comprehend the intricacies of design details and plan sets, ensuring that all technical documentation is thoroughly understood.</li>
	<li>Skillfully draft preliminary surveys, collaborating with Survey Technicians to establish a foundation for project design and development.</li>
	<li>Engage in productive collaboration with the Sales team to generate production drawings that align with project requirements and client expectations, thereby contributing to effective project execution.</li>
	<li>Stay informed and updated with the latest developments in AutoCAD software and drafting techniques, continuously expanding your knowledge and skill set to remain at the forefront of industry best practices.</li>
</ul>

CAD Draftsman

Webcast Technologies, Inc. (WTI) is an Information and Technology company known for innovation and integrated positioning solutions with the use of Global Positioning System (GPS), Geographic Information System (GIS), and Telemetry System. Our services include GPS Tracking System, Software Development, Mobile Application Development, among others.

For over 20 years, WTI has been helping companies from different industries track their valuable assets. Some of our clients include Shell, Petron, Chevron, Unilever, Coca Cola, Maynilad, Cemex, LF Logistics and KFC.

WTI covers the whole Philippines with its main office located at 154 Panay Ave. Diliman, Quezon City and satellite offices in Laguna, Cebu, Cagayan De Oro and Davao.

The software and GPS Tracking System we develop are custom- designed to address our client’s specific business needs. At WTI, we put premium to quality service. Our team of outstanding professionals reflects the company’s standard in providing excellent work.

Webcast Technologies, Inc.

<ul>
	<li>Handle disbursements for local, international suppliers</li>
	<li>Proper checking, recording &amp; monitoring of disbursements</li>
	<li>Payment for taxes and other govt institutions</li>
	<li>Cash Management - monitoring of bank balances</li>
	<li>Prepare weekly cash flow reports for actual vs. projections</li>
	<li>Monthly bank reconciliation</li>
	<li>Maintain documents and files</li>
</ul>

AP & Cash Management Accountant

<ul>
	<li>Prepare customized presentations mapped to unique use cases, pain points and/or challenges of the customers</li>
	<li>Acquire full understanding of client requirements on both commercial and technical aspects</li>
	<li>Prepare sales proposals and client engagement contracts</li>
	<li>Coordinate closely with the company’s client management engagement team and help drive customer success</li>
	<li>Create a rolling sales pipeline that will help in accomplishing sales revenue goals</li>
</ul>

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