Telesales Assistant Manager - JAKARTA (Talent Pool)
Home Credit Indonesia (Recruitment Page for CUSTOMER RELATIONSHIP MANAGEMENT/CRM team)
- Pasar Minggu, IndonesiaJalan TB Simatupang, Pasar Minggu, Daerah Khusus Ibukota Jakarta, IndonesiaPasar MingguDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 6 years ago
2018-06-04T05:42:59.097000+00:00Job closed.
Job Description
- Assist AVP Telesales to monitor team of Inbound, Outbound, Support and Invoice control, planning and ensuring the productivity and team performance is meet the target.
- Maintain service levels and KPIs for all processes in Telesales, find, escalate and propose solution for issue that delay service levels and KPIs to improve future performance.
- Prepare daily / weekly and ad-hoc reports and ensure the accuracy and punctuality of report submission.
- Work with CRM Telesales Team Leader to monitor, coach and manage team's performance by setting clear objectives and develop them so that they can fulfill their target and support their team target.
- Identify talent and provide inputs for team's training and development programs to ensure every team member have the skill needed to excel at their job.
Minimum Qualifications
- Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, any field.
- Required language(s): English is a must
- Experiences handle big team (more than 10 peoples)
- Result oriented and high sales driven
- At least 7 year(s) of working experience in the related field is required for this position.
- Preferably Manager / Assistant Managers specializing in Sales - Telesales/Telemarketing or equivalent.
- Full-Time position(s) available.
Perks and Benefits
Maternity & Paternity Leave
Medical / Health Insurance
Gym Membership
Performance Bonus
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jalan TB Simatupang, Pasar Minggu, Daerah Khusus Ibukota Jakarta, Indonesia
- Vacancy
- no openings
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About Home Credit Indonesia (Recruitment Page for CUSTOMER RELATIONSHIP MANAGEMENT/CRM team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.