Process Improvement and Engagement Assistant Manager
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job Description
1. Research and Initiate business initiatives for GGG program
2. Building continous engagement with GOER through regular FGD, survey and another engagement activities
3. Preparation over the launching of new SAI product (related with process, communication video, training finalization with Helpline Team
4. Monitoring the execution of BAU activities - payment, complaint handling and document registration handling and initiate the improvement of the process
Minimum Qualifications
- Minimum 3 years of experience in process improvement, especially in Financial Services/Bank/Insurance
- Has the experience in Kaizen / LEAN / Six Sigma implementation will be an advantage
- Strong background in business improvement initiatives
- Proficient in English
Perks and Benefits
- Performance Bonus
- Medical / Health Insurance
Required Skills
- Process Improvement
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia