Customer Engagement Specialist
Xurpas Inc
- Makati, Philippines7th floor, Cambridge Center 108 Tordesillas St., Salcedo Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 25.000,00 PHP - 29.975,00 PHP / monthPHP250002997525000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
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Manages incoming calls.
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Generates sales leads.
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Identifies and assesses customers’ needs to achieve satisfaction.
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Builds sustainable relationships and trust with customer accounts through open and interactive communication.
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Provides accurate, valid and complete information by using the right methods/ tools.
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Meets customer service team sales targets and call handling quotas.
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Handles customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents.
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Follows communication procedures, guidelines and policies.
Trình độ tối thiểu
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At least 1 year experience in the BPO industry handling outbound sales/ leads generation account.
- Strong analytical and planning skills.
- Excellent communication and presentation skills.
- Excellent problem-solving skills.
Đặc quyền và lợi ích
- Flexitime
- Paid Vacation Leave
- Paid Sick Leave
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Performance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 7th floor, Cambridge Center 108 Tordesillas St., Salcedo Village, Makati, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 2 vị trí tuyển dụng mới
- Trang web
- http://xurpasgroup.com/