Technical Administrator  

• Excellent performance on the day to day tasks to ensure smooth operations of the IT Group.
• Assist in ensuring the Service Level Agreement and Turn Around Time are being met.
• Act as a reliever in case of absence of L1 Support.
• Analyze root cause of the problem encountered.
• Occasionally will be required to do field work, as needed.
• Liaise with foreign counterparts.
• Create and generate necessary reports.

• Candidate must possess at least a Bachelor’s/ College Degree in Engineering- Computer, Telecommunication, Electrical, Electronic; Business - Studies, Administration, Management; Mathematics, Physics, or equivalent.
• Required language: English
• At least 1 year of working experience in the related field is required for this position.
• Applicants must be willing to work in BGC.
• Preferably with 1-4 years experience in specializing in Technical & Helpdesk Support or equivalent.

Required Skills

• Strong communications skills both written and oral;
• Highly familiar with office productivity tools;
• Can work with minimal supervision;
• Can easily follow both written and oral instructions;

Preferred Skills

• Previous experience in Financial Technology is a plus but is not required;
• Project management skills is a plus.

Soft Skills

• Willing to be further trained and exposed to different aspects of the company in preparation for a role change or a higher position;
• Fast learner;
• Team player;
• Adaptable to change.