Customer Service Associate
Transec BPO Solutions Inc.
- Pasig, PhilippinesUnit 3103 31st Flr One Corporate Centre Meralco Ave., Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- 20.000,00 PHP - 25.000,00 PHP / monthPHP200002500020000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
JOB OBJECTIVE
To oversee and monitor the onboarding process of claims that goes into the system and ensure delivery of services as committed to clients.
ESSENTIAL JOB FUNCTIONS
- Be actively involved in the onboarding process of auto claims and act as a liaison to ensure all parties involved have what they need to fulfill their part in the process.
- Work hand-in-hand with internal team, insurers and other parties via email or phone.
- Ensure all interactions made with clients, insurers and other affiliates are logged into the system accurately and in a timely manner for proper documentation.
Trình độ tối thiểu
- Minimum of 3 years of experience in customer service; handling a US account.
- Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
- Background in auto claims or other types of insurance is a huge plus.
- Good speaking skills in English.
- Excellent writing skills in English.
- Tech-savvy and natural interest in learning new technologies.
- Proven longevity or tenure with past employments.
- Knowledge in cars is a plus.
- Willing to work night or graveyard shifts.
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
- Paid Holidays
- Free Lunch or Snacks
- Paid Bereavement/Family Leave
Khác
- Attendance Bonus
Kỹ năng cần thiết
- Customer Service
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành khoá học nghề
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Unit 3103 31st Flr One Corporate Centre Meralco Ave., Pasig, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 4 vị trí tuyển dụng mới
- Trang web
- https://www.transecbpo.com/
Về Transec BPO Solutions Inc.
Transec is one of the most trusted providers in the business process outsourcing industry focused on meeting the requirements of small to medium enterprises. By combining decades of experience and expertise, we have stayed true in bringing high value call center and BPO services.
At Transec, we understand corporate culture as a powerful driving force to our overall success and of our clients. This is why we greatly rely on each and every member of our team to live by our core values of integrity, ownership, results-oriented, innovation and teamwork.
Some of the diverse outsourcing services we offer include customer service, technical support, lead generation, virtual assistance, data entry and other back office work.