After Sales Area Officer
Toyota Motor Philippines Corporation
- Santa Rosa, PhilippinesToyota Special Economic Zone, Santa Rosa, Calabarzon, PhilippinesSanta RosaCalabarzonPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
We are looking for motivated individuals who canbe part of our After Sales Area Operations Team that:
- Supports dealerships to continuously improve operations and achieve business targets.
- Ensure compliance to standards to achieve customer delight and improve customer retention.
The job entails but is not limited to:
- Monitoring and analysis of dealer performance based on set KPIs.
- Auditing dealership operational management.
- Reporting of monthly after-sales performance.
- Investigating Customer Service Index.
- Monitoring and implementing Dealer Business Plan.
- Certifying dealers under different business enhancement programs.
- Monitoring compliance to Safety, 5S and Body & Paint standards and requirements and periodic maintenance menu.
Trình độ tối thiểu
- Candidate must possess at least Bachelor's/College Degree in Engineering (Industrial), Engineering (Mechanical) or Business Administration / Business Management.
- Fresh graduates of Industrial or Mechanical Engineering with high interest in business development and automotive customer service are encouraged to apply.
- Good communicator, willing to travel to different sites and open to working long hours.
- Must have intermediate skills in MS Office.
- Required Skill(s): Data analysis, planning, project management, MS Office
- Preferably Less than 1 year experience specialized in Customer Service or equivalent.
Đặc quyền và lợi ích
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Gym Membership
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Bereavement/Family Leave
- Free Lunch or Snacks
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Analyzing Data
- Project Management
- Customer Service
- Communication Skills
- Planning
Khóa học ưa thích
- Industrial Engineering
- Mechanical Engineering
- Business Management [Business Economics]
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Toyota Special Economic Zone
- Ngành nghề
- Automotive - Manufacturing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.toyota.com.ph
Về Toyota Motor Philippines Corporation
Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line- up of 21* Toyota models. It has 71* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.
TMP was incorporated on August 3, 1988 as a joint venture of the following business entities:
GT Capital Holdings, Inc. (51%)
Toyota Motor Corporation (34%)
Mitsui & Co., Ltd. (15%)
TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to a number of investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan and other parts of the world. The Marketing Office of TMP is located at the 28th and 31st floors, GT Tower International, Makati City.
TMP currently produces the best-selling Innova and Vios. Its existing manufacturing plant has the capacity to produce over 55,000* units per year on two-shift production operations.
TMP operates with ten (10) organizational units: Marketing, Manufacturing, Production Control & Logistics, General Administration, Comptrollership, Treasury, Purchasing, Corporate Affairs, Vehicle Logistics and Affiliate Operations Support & Audit.
The company’s regular and outsourced manpower is composed of 3,695* Team Members.
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*as of end-December 2019