Customer Relation Manager
Tokopedia
- South Jakarta, IndonesiaTokopedia Tower. Jl. Prof Dr. Satrio Street Kav. 11, 52nd Floor, Kelurahan Karet Semanggi, Kecamatan Setiabudi, RT.3/RW.3,12940, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Tokopedia is looking for a Customer Relation Manager for our potential new business venture, the selected applicant will be responsible to:
- Build, maintain, and oversee profitable relationships with key customers
- Resolve customer complaints in a timely and efficient manner
- Keep customers updated on the latest products in order to increase sales
- Expand the customer base by upselling and cross-selling
- Understand key customer individual needs and addressing the needs
- Conduct competitor analysis and develop strategies accordingly
Trình độ tối thiểu
- Bachelor's degree from business/ finance/ administration or any related field
- 3 years of proven experience in the related field, preferably from startup/ tech industries
- Excellent interpersonal and communication skills
- A team player with leadership skills.
- Positive attitude and customer-focused mindset
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- South Jakarta, DKI Jakarta, Indonesia
Về Tokopedia
Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. We are the leading marketplace in Indonesia; we encourage millions of merchants and consumers to participate in the future of commerce.
Our vision is to build an ecosystem where everyone can start and discover anything with ease.
We are holding to these three principles that drive us forward. We call them our DNA, the traits that embody who we are as Tokopedia Nakama: Focus on Consumer, Growth Mindset, and Make it Happen, Make it Better