Order Management Specialist  

A Order Management Specialist is responsible in ensuring the accuracy and completeness of all orders. In-charge in processing returns from customers in the system. Produces a report of all sales encoded/uploaded in the system to Order and Inventory Manager on a weekly basis.

• Ensures accuracy and timeliness of Sales Order creation
• Ensures accuracy and timeliness of returns creation
• Ensures accuracy and timeliness of marketing request (reservations) creation
• Prepares a monitoring sheet for all sales order created in the system
• Prepares a monitoring sheet for all returns created in the system
• Prepares a monitoring sheet for all marketing requests (reservations) created in the system
• Ensure that all files/documents (MIF's and Non Trade Item Request forms)are filed accordingly

• 4 year Graduate of Business Studies/Administration/Management, Marketing or equivalent.
• At least 1 year work experience
• Has background and knowledge in retail store operations.
• Advance proficiency with Microsoft Office including Word, Excel and PowerPoint.
• Knowledgeable in SAP
• Effective verbal and written communication skills
• Able to think creatively in order to devise best order fulfillment practices
• Keen on details
• Able to work under own initiative as well as part of a team.
• Ability to handle multiple tasks simultaneously and to work independently and efficiently in a fast-paced environment.