Global IT Manager
Tech One Global Phils., Inc.
- Muntinlupa, Philippines3/F Zarcon Bldg., Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Management of all IT Operations within TOG Philippines and management of global operations in other countries by closely monitoring IT staff activities and responsibilities. Responsibilities encompasses monitoring, diagnosing the network and hardware issues and taking action to support requests.
RESPONSIBILITIES
Information Technology
- Manages, identifies and resolves all procedures related to the identification, prioritization and resolution of end user help requests, including monitoring, tracking and coordination of helpdesk and desktop functions and of technical concerns within departments.
- Supporting strategic plans in implementing systems, applications and information technologies in the company.
- Implements security protocols in company systems and applications to safeguard data.
- Formulates and implements processes and procedures related to the successful implementation and support of new network services, hardware and software.
- Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
- Directs technological research by studying organization goals, strategies, practices, and user projects.
- Completes projects by coordinating resources and timetables with user departments and data center.
- Verifies application results by conducting system audits of technologies implemented.
- Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
- Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
- Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
- Providing support to customers and resolving within SLA either via phone, email or chat. Established report for monitoring and to measure customer satisfaction.
Management
- Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Others
- Contributes to team effort by accomplishing related results as needed.
Trình độ tối thiểu
- Graduate of BS in Computer Science, Computer Engineering, Information Technology or similar field
- Proven working experience as an IT Manager or relevant experience
- Experience in managing multi-site network operations setup
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in managing IT infrastructure, data centre management, data governance, and information security
- Hands-on experience with computer networks, system & application administration
- Hands-on expertise in managing Microsoft technologies (Office 365, Azure, AX, Navision, Active Directory, Windows servers (2008, 2012, & 2016)
- Knowledge in preparing Capex and Opex
- Knowledge in managing Human Capital Management system or similar system
- Ability to manage personnel
Đặc quyền và lợi ích
- Work from Home
- Free Lunch or Snacks
- Life Insurance
- Medical / Health Insurance
- Paid Sick Leave
- Flexitime
- Paid Holidays
- Paid Vacation Leave
Khác
- Always Learning Culture
- Great Working Environment
- Competitive Compensation
- Work-life integration
- Exposure to global processes
- Personal and professional development
- Increased Mobility – work/life balance and traveling
Kỹ năng cần thiết
- MS Office
- Computer Networking
- Active Directory
- Technical Support
- Computer System Administration
- Database System Administration (DBA)
Khóa học ưa thích
- Information Technology
- Computer Engineering
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 3/F Zarcon Bldg.
- Ngành nghề
- IT and Software
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.techoneglobal.com
Về Tech One Global Phils., Inc.
For over a decade, Tech One has been committed to offering client-oriented services focused on facilitating efficiency, innovation, and creativity in the field of information technology. The company provides diverse services catered to all types of enterprises, including software development, enterprise software distribution, document management and knowledge process outsourcing. Moreover, the company IT professionals competence enhancement with its learning solutions and IT certifications through Tech One Learning.
We operate in Philippines, USA, Bangladesh, Sri Lanka, Nepal, Brunei and Singapore.