Customer Service Representative | Pampanga
TaskUs
- Angeles, Philippines6th Floor, eNTEC 1 Bldg. NEPO Complex 6th Floor, Angeles, Pampanga, Angeles, Central Luzon, PhilippinesAngelesCentral LuzonPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Determine requirements by working with customers.
- Answer inquiries by clarifying desired information; researching, locating, and providing information.
- Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
- Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintain call center database by entering information.
- Keep equipment operational by following established procedures; reporting malfunctions.
- Update job knowledge by participating in educational opportunities.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Trình độ tối thiểu
What are we looking for?
- Finished at least 2 years in College or Vocational Courses/ Bachelor's/ College degree
- Preferably with 6 months Call Center experience
- Ridiculously Good Communication Skills
- Willing to Work in Angeles City, Pampanga
Đặc quyền và lợi ích
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Life Insurance
- Medical / Health Insurance
- Employee Discounts
- Performance Bonus
- Single Parent Leave
- Special Leave Benefits for Women
- Paid Bereavement/Family Leave
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành khoá học nghề
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 6th Floor, eNTEC 1 Bldg. NEPO Complex 6th Floor, Angeles, Pampanga, Angeles, Central Luzon, Philippines
Về TaskUs
TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement.
TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success.
If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!