Customer and Loyalty Officer
tanamduit
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Responsible to create and manage Excellent Customer Service
- Manage SLA of Customer Service (Call Center Unit).
- Understand the most effective and efficient solution for the Company
- Able in handling Customer Service both thru voice and Non Voice (Live chat/ email).
- Responsible in doing KYC (Know Your Customers)
Trình độ tối thiểu
- 2 years working as customer service officer / call center officer
- Experience in handling customer service both thru voice and non voice (chatt, sosmed, email, etc)
- Excellent in complaint handling & maintain positive image of company
- Good communication and presentation skills;
- Excellent problem-solving skills & able to work as a team
- Pro-active and passionate working in any kind of circumstances
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- South Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Financial Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.tanamduit.com/
Về tanamduit
tanamduit is a brand of investment portal owned by PT Star Mercato Capitale, a fintech start-up based in Jakarta, with the license as a securities company specializing as selling agent of mutual fund (Agen Penjual Efek Reksa Dana/ APERD) by Otoritas Jasa Keuangan since September 2017.
The company has a vision to bring Indonesian society to a better financial life, therefore the company has set the missions (1) to develop the most favorable digital financial planning and investment platform (2) to educate the society the benefit of investment and encourage people to adapt investment into their lifestyle and (3) to attract the best talents in contributing their ideas and expertise to the company and staheholders.
tanamduit has launched it's investment portal application under Android (February 2018) and iOS (July 2018).
The company and it's affiliates plan to expand the business, develop products and platform, more active and more budget for marketing activities. Therefore, the company invites best talents to fill a few vacant positions, such as area of Digital Marketing and Product Development.