Field Service Technician| Regions 1/CAR  

• Performs preventive maintenance on a monthly basis on all hardware equipment for office sites
• Isolates, reconfigures, troubleshoots, repairs/replaces and pulls out all defective hardware equipments within the standard response time set for each site
• Provides 2nd level of technical support in solving hardware and Windows Operating Systems-related issues by assisting site support and office personnel on minor hardware and software configurations via onsite or relay chat nationwide
• Isolates, troubleshoots and conducts on-site repairs, if applicable, on all defective equipments and peripherals of sites
• Performs staging of hard disks for server disk upgrade, deployment and database back-up nationwide
• Performs staging, hardware testing, software installation and configuration of all server computer workstations and peripheral for roll-out of new sites
• Provides support specifically on hardware for special events, trade fair and exhibits
• Prepares weekly and monthly status report on hardware/software to be submitted to Sr. Field Services Engineer for review and endorsement to the Field Services Manager
• Performs other job related tasks that may be assigned by his superiors from time to time

• Graduate of Computer Science, Computer Engineering or any IT related course.
• At least 1 year of relevant experience.
• Minor installation and configuration of hardware/software.
• Able to set up and test hardware.
• Knowledge in Windows Operating System.
• Strong interpersonal skills.
• Excellent oral & written communication.
• High attention to detail.

Initial assessment will be done locally, but APPLICANT MUST BE WILLING TO GO TO MANILA FOR TRAINING*