Marketing Operations Manager  

Leading and building a team that is in charge of:

• Product Marketing
• Program Launches in new markets/companies
• Marketplace Promotions
• Communications Channel Management & Maintenance
• Design development

Practice flawlessly and consistently already established processes and workflows. Design and propose new processes where none have been defined

Maintain Content & Channels calendar. Ensure communications and other projects are being delivered on time. Maintain service level agreements among stakeholders.

Measure Content and Channel performance. Continually test and scale best practices. Tweak and optimize as needed. Validate and document learnings.

Explore new marketing activities and/or channels that have yet been implemented and prepare them for scalability.

The ideal candidate would have 4-6 years of experience working in an advertising agency or communications department, preferably in a Strategic Planning or Media role. S/he must have graduated with a Bachelor’s degree in Advertising, Marketing, Media, Communications, or Business.

As a leader and manager of a team of 6, s/he should have excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. S/he should have excellent computer proficiency (MS Office – Word, Excel and Outlook) to cascade presentations, analyze data, and prepare reports.

As an Operations Manager, s/he sees value in processes and routines but s/he never gets stuck in them and knows how to play with and tweak them for the achievement of his/her goal and the benefit of everyone involved.

As a Marketing practitioner, s/he can speak in the language of our end users, designers and copywriters and is him/herself credible in giving feedback/judgement.

S/he must have the ability to work within tight deadlines, make decisions, adjust to changes in priorities, and balance short term needs with long term strategic initiatives, while remaining focused and calm