Naga City Cam. Sur Site | Center Manager (Site Lead)
Stellar Philippines
- Naga, Philippines24F, C5 Rd., Cor. Eastwood Ave. Brgy. Bagumbayan, Naga, Bicol Region, PhilippinesNagaBicol RegionPhilippinesPhilippines
- 100.000,00 PHP - 150.000,00 PHP / monthPHP100000150000100000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-04-29T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
* Lead the Stellar Naga Site to achieve company and client business objectives
1. Drive account performance to deliver client, employee and shareholder outcomes
2. Develop the leadership team’s capability
3. Deliver operational excellence
4. Deliver communication strategies to ensure employees, the company and the client are informed in true “Open Book Management” style
Trình độ tối thiểu
- Five years of BPO experience with at least one year Senior Operational management experience
- Managed at least two hundred FTE’s or two accounts simultaneously
- Profit and Loss accountability
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Life Insurance
Gym Membership
Performance Bonus
Kỹ năng cần thiết
- Organizing and Planning
- Complex Problem-Solving
- Financial Analysis
- Statistical Analysis
- People Management
- Communication Skills
- Computer Literate / Basic Computer Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Management and Consultancy
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 3F, ANR Business Center Maharlika Highway Concepcion Grande Naga City 4400, Naga, Bicol Region, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
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Về Stellar Philippines
Experts in Managing Customer Relationships
Stellar is the voice behind the brand of some of the largest and most respected companies around the world, and we operate a three way working relationship with clients, customers and our people to be customer centric in everything we do.
Stellar is a leading global provider of call centre and business process outsourcing solutions, operating outsourcing centers around the world that collectively manage over 300 million customer interactions and 100 million transaction processes every year.
We pride ourselves on taking a flexible approach to meeting client needs with outsource models ranging from short-term trial or overflow services to long-term end-to-end customer management solutions. All our services are underpinned by a reputation for quality, and our advanced Business Intelligence reporting technology provides clients with in-depth customer insight.