Operations Manager
Startek
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Responsibilities
- Client Contract and Communication
- Account Operations
- Financial Forecasting
- Staff Management and Development
- Client and Account Management
- Planning and Organizing
- Other duties may be assigned
Trình độ tối thiểu
- At least 2-3 years working experience as Senior Operations Manager in a BPO company
- Willing to work on extended hours
- Willing to work on graveyard shift/ midshift
- Amendable to work in Makati site
- Candidate must possess at least a Bachelor's/College Degree , any field.
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- SM CyberOne Building, Jupiter Street, Buendia Avenue
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.startek.com
Về Startek
STARTEK Philippines is a global provider of business process outsourcing (BPO) services with over 13,000 employees and has been committed for over 25 years to making a positive impact on our clients’ business results. Our company mission is to enable and empower our Brand Warriors to fight for our clients’ brands every day to return value to our stakeholders. We answer the demands of global businesses in fiercely competitive markets, partnering with our clients to reach the goal congruency necessary to deliver superior customer results, beginning with our Brand Warriors.
Our focus is on creating high-value customized support solutions for our clients and delivering increased customer satisfaction and Net Promoter Scores. As a trusted sourcing partner, our clients’ business objectives become our business objectives. Every day, we strive to better understand our clients’ competitive and market challenges so that we can play a more effective role as a trusted sourcing partner. We build customer loyalty and reduce total cost of ownership through specific actionable continuous improvement efforts.
We are looking for employees who have the passion, dedication, responsibility and enthusiasm that embody a warrior spirit.
Our Brand Warriors are on the front lines every day promoting and protecting our clients’ brands by providing excellent customer service. They help build brand loyalty through every transaction they have with customers.
At STARTEK, our Brand Warrior agents are the most important part of our company. They represent some of the biggest and best companies in the world and work with the newest in technology products.
Think you have what it takes? Do you like working with the latest technology and providing great customer service? Helping people and providing great customer service is what we do at STARTEK. There is even more: benefits, rewards, and career advancement opportunities.