Customer Service Representative Agent
Staff Alliance, Inc.
- Makati, Philippines6789 Ayala Ave, Makati, 1206 Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Hợp ĐồngCONTRACTOR
Đã hết hạn 7 years ago
2017-06-04T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Handle simple to moderate inbound or outbound telephone initiated calls.
- Answer calls and respond to emails.
- Handle customer inquiries through call or by email.
- Manage and resolve customer complaints.
- Research required information using available resources.
- Provide customers with product and service information.
- Process orders, forms, and applications.
- Identify and escalate priority issues.
- Route calls to appropriate resource.
- Follow up customer calls.
- Document all call information according to standard operating procedures.
- Update existing customer information.
Trình độ tối thiểu
- A graduate of any 4-year Business or Communication related course.
- Preferably with at least 6-months experience in customer service or any front-line position.
- Above average communication skills.
- Proficient in the use of Window based computer applications.
- With 40wpm typing speed capacity.
Kỹ năng cần thiết
- MS Office
- Customer Service
- Typing
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 4F Tower 6789, Ayala Avenue,, Makati, Metro Manila, Philippines
- Ngành nghề
- Human Resources / HR
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- http://www.staff-alliance.com
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Về Staff Alliance, Inc.
STAFF ALLIANCE, INC. is a leading HR and job outsourcing company, operating nationwide with main offices in Ayala Avenue, Makati. Since its beginning in 1993, Staff Alliance has built valuable partnerships with numerous companies from various industries – a gateway to gainful employment and rewarding careers for thousands of job and career seekers.
Through JOBSASIA, its division that provides temporary staffing and job outsourcing services, Staff Alliance offers a wide range of job and career opportunities to match the qualifications and preferences of even a most diverse and large number of applicants – fresh graduates and young professionals alike.
We invite interested job seekers to apply with us and meet our Recruitment Consultants!