IT Knowledge Analyst
Unistar Credit and Finance Corporation
- Pasig, PhilippinesUnit 3308 33rd floor, One Corporate Center, Julia Vargas corner Meralco Avenue, Ortigas, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Job Summary
The IT Knowledge Analyst is responsible for leading users in the Siy Cha Group of Companies in being educated with the use of IT-related systems and applications by developing, delivering, and updating effective programs and reference materials, that will help equip users and improve the productivity of each employee.
Specific Duties and Responsibilities
- Develops content for knowledge management process to guarantee efficient publication of information to end users
- Designs and establishes effective learning activitiesIdentifies, designs, develops, and publishes documents and web based video contents and programs needed by users for IT related systems and applications
- Analyzes new learning techniques and systems that will help in the knowledge transfer based on company’s requirement
- Submits periodic reports to management
- Involved in all IT-related project formations for early content creation
- Formulates a knowledge management strategy
- Accomplishes all other related duties that maybe assign from time to time
Trình độ tối thiểu
- Bachelor’s degree in Information Technology or any related sciences
- Over 2 years of relevant work experience
- IT service desk work experience
- Knowledge of fundamental operations of relevant software, hardware and other IT equipments
- Able to create instruction manuals and meaningful documentation
- Knowledgeable in using an ITSM ticketing software
- ITIL v.3 certification is a plus
- Experience in video editing
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Unit 3308 33rd floor, One Corporate Center, Julia Vargas corner Meralco Avenue, Ortigas
- Ngành nghề
- Financial Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
Về Unistar Credit and Finance Corporation
SIYCHA GROUP OF COMPANIES is a group of companies which is owned and operated by Siy Cha Family, originated at Tacurong, Sultan Kudarat. It is composed of different business units namely: Siy Cha Hardware Corporation, Sultan Kudarat Milling & Trading Inc., Millenium Distribution Systems, Inc., Central Universal Corporation and Motorcycle Financing: Gentrade International Philippines, Inc., Metrocycle World Corporation (Transcycle and Powercycle) and Unistar Credit and Finance Corporation.