Bilingual Account | Thai Speaker
Sitel Philippines inc.
- Pasig, PhilippinesGround Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.
What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.
- WOW Customers over the phone, online chat, or email
- Build TRUST by working as a team member, as well as independently, with minimal supervision
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Trình độ tối thiểu
Who Are We Looking For?
We are looking for passionate customer service associates who can live and breathe our core values.
We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.
- Senior High Graduate
- Must have completed at least 60 units in college
- Enthusiasm and a Be BOLD attitude with great customer service skills
- A problem solver with keen attention to detail
- A WORK Together approach with open communication, excellence in service, integrity, and accountability
- Knows how to address customer concerns creatively and share feedback with other teammates
- Ability to multi-task and adapt to changes quickly
Đặc quyền và lợi ích
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- General Services
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- Ground Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 30 vị trí tuyển dụng mới
- Trang web
- http://www.sitel.com
Về Sitel Philippines inc.
We are Sitel, part of the Acticall Sitel Group. We are one of the world’s leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience.
Experience is everything at Sitel. It’s what sets us apart from the rest. Whether we’re dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence.
Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with a predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency.
The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation.
Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment?
These are the types of questions we encourage our 57,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders...
You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do.
For more information, please visit www.sitel.com.