SeaBank - Customer Operations (Contract-Based)
Shopee
- Jakarta Selatan, IndonesiaJalan Mega Kuningan Barat 3, Kuningan Timur Kel., Setiabudi, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- Hợp ĐồngCONTRACTOR
Đã hết hạn 2 years ago
2022-02-28T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Validate customer’s identity
- Listen to customers’ complaints/ feedback, do necessary checks, and consolidate the discussion points into a report
- Take required actions (eg. solve on the spot or escalate to respective business units)
Trình độ tối thiểu
- Min. D3 from all major
- At least 1 years of working experience as an Agent in the contact center
- Customer Service oriented
- Attention to details and critical thinking
- Strong interpersonal and communication skills
- Able to act and adapt fast to a new task
- Able to communicate in English would be a plus
- Good phone etiquette and Have good written communication skills
- Comfortable with shifting schedule
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành Bằng tốt nghiệp D3
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Sopo Del Tower, Jalan Mega Kuningan Barat 3, Jakarta Selatan 12950, Indonesia
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Về Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.