IT Helpdesk (Based in Medan)
Shopee
- Medan, IndonesiaMedan, North Sumatra (Sumatera Utara), IndonesiaMedanNorth Sumatra (Sumatera Utara)IndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 3 years ago
2021-07-08T02:50:15.371000+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
- Troubleshoot and resolve application issues, maintain and update technical support documentation
- Handle asset management, maintain inventory and liaise with vendors
- Manage IT infrastructure, system monitoring and reports
- Implement and monitor office IT security and antivirus
- Other duties include performing first level troubleshooting and support for scheduled server backups
Trình độ tối thiểu
- Willing to be placed in Medan Warehouse, North Sumatra
- Diploma or degree in Computer Sciences, Information Technology or a related field preferred
- Minimum 3 years' of relevant experience operating in a similar role
- In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
- Hands-on experience in Windows server administration and basic knowledge in Linux server administration
- Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
- Professional Qualification - Microsoft Certified/CCNA is a plus
- Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus
- Competent at documenting standard/applications operating procedures
- Ability to cover after-office hours and weekend support if there are any infrastructure issues
- Initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment
- Has passion for technology and wants to make a difference with technology solutions
- Good interpersonal and communication skills to interact effectively at all levels
- Strong analytical and troubleshooting skills
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Medan, North Sumatra (Sumatera Utara), Indonesia
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Về Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.