Customer Operations Quality Assurance (based in Yogyakarta)
Shopee
- Yogyakarta, IndonesiaYogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 3 years ago
2020-12-31T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Evaluate employees' job performance and recommend action
- Achieve qualitative call monitoring & scoring goals as established
- Provide reports related to a quality score of all agents on an ongoing basis (daily, weekly, monthly)
Trình độ tối thiểu
- Good team player with positive attitude and eagerness to learn
- Minimum 1-year experience as QA within Customer Service Area
- Driven and motivated
- Excellent communication capability
- Strong analytical and problem-solving skills
- Willing to be placed in the Yogyakarta area
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Yogyakarta, DI Yogyakarta, Indonesia
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Về Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.