Account Manager
RTB House
- East Jakarta, IndonesiaEast Jakarta, East Jakarta City, Special Capital Region of Jakarta, IndonesiaEast JakartaSpecial Capital Region of JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
RTB House, a technology company that delivers outstanding results to brands worldwide through full-service retargeting campaigns tailored to each customer, is looking to expand it's sales force. As an Account Manager you will play a critical role in maintaining RTB House's rapidly developing position in the online advertising market within APAC. Your mission will be to facilitate, maintain and grow relationships with existing clients in the Indonesian market. The Account Manager is to establish trusted relationships with clients, and drive success of our brand by pro-active client servicing.
What you will do:
- Providing excellent customer service through phone, email, and Skype
- Respond to customer requests and inquiries in a professional and timely manner
- Providing specific information regarding company’s services and products
- Documenting all customer activities in the CSS software
- Assisting customers in the process of launching ad campaigns
- Obtaining, reviewing and processing orders
- Developing and maintaining in-depth product knowledge
- Providing reports
Trình độ tối thiểu
- 2-3 years of experience in sales or customer service (online experience would be an advantage)
- Core understanding about programmatic media buying and retargeting
- Native in Bahasa Indonesia and fluency in English (C1 level)
- Bachelor’s degree
- Working experience of MS Office Word, Excel, Powerpoint
- Knowledge of customer support tools and processes
- Ability to identify and understand customer needs and requirements
- Excellent analytical and problem solving skills
- Well-developed verbal and written communication skills
- Multi-tasking, high energy, resourcefulness
- High level of motivation and willingness to learn
- Flexibility and ability to work in a demanding, fast-paced work environment with changing priorities
- Positive, can-do attitude
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- East Jakarta, East Jakarta City, Special Capital Region of Jakarta, Indonesia
- Ngành nghề
- Internet
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
Về RTB House
RTB House is a technology company that delivers outstanding results to brands worldwide through full-service retargeting campaigns tailored to each customer.
The company’s proprietary real-time bidding technology generates competitive results for its global clientele through sophisticated retargeting scenarios, advanced segmentation and real-time optimization. RTB House gives advertisers the flexibility of operating across their short, mid and long-term goals with maximum performance.
RTB House operates globally with offices in Warsaw, Prague, Moscow and São Paulo. The company reached profitability within 3 years of operation, launching its first campaign in 2012. RTB House currently runs 850 unique campaigns for global brands in Europe, APAC and LATAM. It is comprised of over 140 performance experts, analytics, customer care specialists and developers.