Credit / Collector Investigator  

• Performing character investigation, background and business checking and financial/ collateral verifications necessary to check the eligibility, the credibility and the capability to pay debts regularly of all the clients.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Requirements:

• Male/Female: 25-40 years old
• Candidate must possess at least a Bachelor’s/ College Degree or graduate of any 4 years course or equivalent.
• With good written/oral communications and interpersonal skills.
• With at least 1 year experience in the related field is required for this position.
• Must be highly mobile and open to do fieldworks and provincial travels.

• Has valid driver’s license and can work longer hours than normally expected.
  Strong analytical and planning skills;
  Good communication and presentation skills;Excellent problem-solving skills