Customer Service Representative (CSR)
RUP Financing Corporation
- Pasig, Philippines9th, Pasig, NCR, PhilippinesPasigNCRPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 3 years ago
2020-11-23T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Call customers with overdue accounts
- Understand and explain benefits of repayment and credit history to customer
- Correct customer's misunderstanding on product policies and term
- iffuse tension from bad customer experience with the application
- Set up payments plans and follow-up schedule.
- Establish and maintain caring relationships with customers, determine reasons for non-payment and engage negotiations to bridge business and customer needs
- Educate customers on consequences for late payments
- Escalate difficult cases to Team Leader
- Provide feedback on reasons for default to Team Leader
Trình độ tối thiểu
- Applicant with BPO/Retail/Sales experience is preferred.
- Excellent in verbal communication abilities.
- Has a strong attention to detail and goal oriented.
- Commitment to excellent customer service.
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Floor Octagon Center Building, San Miguel Avenue, Ortigas, Pasig City
- Ngành nghề
- Financial Services
- Vị trí đang tuyển
- 50 vị trí tuyển dụng mới
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Về RUP Financing Corporation
Aiming to give a convenient Inclusive Finance service to all Filipinos, based on advanced mobile internet security technology and big-data analysis innovation.
#Rapid and excellent service
#Simple and no guarantee needed
#Safe and transparent
Credit makes life better!
Looking for talents with same goal to join us, contact us now!