Client Training Coordinator  

Responsibilities:

• Provide assistance and coordination to training requests and class related inquiries from clients via email.
• Assign trainers to new users and to users requesting training through the Helpdesk, Account managers and Client specialists.
• Create and promote the Monthly and Adhoc classroom and webinar schedule, as well as Seminar invites to clients.
• Issue Certificates of Class Attendance to clients.

Requirements:

• A Bachelor’s degree.
• Computer skills – must be proficient with Microsoft Office, Adobe, Outlook and project management software, e.g. Trello.
• With minimal knowledge on CRM applications or is willing to be trained.
• Prior administrative or client services experience within a corporate organization may be strongly desired.
• A professional and friendly demeanor.
• Have a keen eye for detail.
• Excellent verbal and written communication skills.
• Problem Solver
• Superb Work Ethics
• Can work with minimal supervision